Jason Logue | Page 40

Amazing I had no problems and I was in and out quickly. I had service advisor Jamie and he was phenomenal helped me in a fast Manor I had service advisor Jamie and he was phenomenal helped me in a fast Manor More

by Codenamepete Verified Customer Verified Customer

Report | Print

Very courteous and prompt agents certainly knew their trade. Wait g room very clean and well organized and comfortable check in and out were a breeze trade. Wait g room very clean and well organized and comfortable check in and out were a breeze More

by john-1-morgan Verified Customer Verified Customer

Report | Print

Warranty work performed in a timely manner. Got in early... got out quickly! Bought my vehicle there so that's where it will go for every service! early... got out quickly! Bought my vehicle there so that's where it will go for every service! More

by neeper74 Verified Customer Verified Customer

Report | Print

1st when someone calls to make a warranty repair,and the lady says yes to a loaner, and u get there and Jason my service guy says, sorry we cant give loaners company policy, when I took my 2015ram to ferman lady says yes to a loaner, and u get there and Jason my service guy says, sorry we cant give loaners company policy, when I took my 2015ram to ferman in wesley chapel no issue with loaner, dont they own both.. anyway jason said we will diagnose the problem 1st then get figure out what to do, I said I have a water leak in my jeep so when it rains I get about 2 inches of water on my floor board, even showed Jason the pictures, I mean xxxx anyone can look at those pics and say yes u do, do u think I put water in my floor boards on purpose! So that being said I ask around what time will I have a answer, Jason said around lunch, I said ok, went home ,needless to say I'm missing my job, and $$ because of a loaner, and which its again Warranty work!! Not something I did Warranty work so i would expect to get a loaner like most dealers do, if its warranty work I've always gotten a loaner because my vechile is what makes my living. So 1pm comes along I txt Jason he said vechile hasn't even been looked at, xxx I dropped it off at 745am. So I asked about a loaner at 1pm since my vechile has been setting there 5hrs not even looked at yet, horrible. Then around 5 pm jason txts says vechile is done, I said ok can someone come pick me up? After about 20mins he txt back said srry sir are guy leaves at 430pm!! Wft, now why in the xxxx didnt someone Jason tell me that when I got there? So I had to get a ride to pick up my vechile! And when I got there jason said I didnt take it to get detailed because u were on ur waybto pick it up! Lmao, u still could've detailed it or at least said come back another day I'll get it detailed for u sir!! But of course not!! I would rather drive 10 hrs to where I got my jeep at and get it serviced there and buy again from Cumberland CDJR Great dealership there. I will never come.back to this store again. Buyer Beware! Especially if u have to get it serviced lol More

by Trabeckconstruction Verified Customer Verified Customer

Report | Print

Service Jason was amazing..kept me informed as to what was happening, as well as a time frame..very kind and eased my mind! Blake also took the time to explai Jason was amazing..kept me informed as to what was happening, as well as a time frame..very kind and eased my mind! Blake also took the time to explain what was done… More

by Patty Verified Customer Verified Customer

Report | Print

Very nice service department from out of town 1900 mile away wish the one back home was this nice and clean no sales person bug me away wish the one back home was this nice and clean no sales person bug me More

by Ed Verified Customer Verified Customer

Report | Print

Jason at the service department was professional and courteous and very helpful with my concerns.I definitely would bring my vehicle back here for service. courteous and very helpful with my concerns.I definitely would bring my vehicle back here for service. More

by craftladyinok Verified Customer Verified Customer

Report | Print

Excellent service. Service advisor Jason was great and very informative service was fast and everything met my expectation I will definitely use your services again very informative service was fast and everything met my expectation I will definitely use your services again More

by kingkojak Verified Customer Verified Customer

Report | Print

Stopped in for an oil change and was greeted promptly and professionally. Steve is my go guy when it comes to my truck service. He’s a great guy who knows what’s what. Also dealt with Jason while Steve professionally. Steve is my go guy when it comes to my truck service. He’s a great guy who knows what’s what. Also dealt with Jason while Steve was tied up. He’s a great guy as well. Always treated very well by the service dept. More

by trbanks2 Verified Customer Verified Customer

Report | Print

Jason is an awesome customer service rep. He keeps you updated throughout your stay. He greets you with a smile and helps everyone as they step into the service area. updated throughout your stay. He greets you with a smile and helps everyone as they step into the service area. More

by bklynsilverfox Verified Customer Verified Customer

Report | Print