Jason Palmigiano
Jason Palmigiano at Toyota of Scranton

Jason Palmigiano

Service Advisor Lead

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
47 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

29 yrs, 8 mos

4.8

47 Reviews

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47 Reviews of Jason Palmigiano

January 28, 2026

Dealership Rating
Employee Rating

I can always get an honest answer, I can always get good service, I'm very satisfied with the level of respect I get every time I go in for service. More

by martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Toyota of Scranton responded

Hi martin, Thank you for sharing your experience with us! We truly appreciate your kind words about the honest communication, quality service, and level of respect you receive each time you visit. Providing straightforward answers and consistently good service is very important to our team, and we’re grateful for your continued trust. We look forward to taking care of you again at Toyota of Scranton. Warm regards, ~The Service Department Toyota of Scranton

January 14, 2026

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Jason was very outgoing and friendly ensuring we were taken care of during our wait! More

by PUGLIESE723
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Toyota of Scranton responded

PUGLIESE723, Thank you for sharing this kind feedback! We’re so glad to hear that Jason was outgoing, friendly, and made sure you were well taken care of during your wait. We truly appreciate you taking the time to let us know and will be happy to pass your compliments along to him. We look forward to welcoming you back again soon! Warm regards, ~The Service Team Toyota of Scranton

January 12, 2026

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She was very helpful, friendly, and knowledgable. Place was very clean and inviting as usual. More

by mikelrc
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Toyota of Scranton responded

mikelrc, Thank you for sharing your experience. I’m glad to hear she was helpful, friendly, and knowledgeable, and that our dealership felt clean and inviting as always. We truly appreciate your continued trust in Toyota of Scranton and look forward to seeing you again. Warm regards, MJ Preno VP of Guest Experience

December 11, 2025

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I came with a flat tire and they did inspection the visual vehicle, maintenance and rotate the tire and they said I was wrong the tire didn’t have the nail, and when I drove 15 minutes the sensor came More

by DIURKA2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2025

Toyota of Scranton responded

DIURKA2007, Thank you for taking the time to share your experience. I’m truly sorry for the frustration and confusion this situation caused. We understand how concerning it is to be told an issue was resolved, only to have the tire pressure warning return shortly after and discover the nail was still present. That is certainly not the experience we want for our guests. We would appreciate the opportunity to review this further and make things right for you. Please feel free to contact us directly so we can look into what happened and ensure your vehicle is properly taken care of. Your safety and trust are very important to us, and we take your feedback seriously. Regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

December 05, 2025

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From buying the car to the service was great,everyone one was very helpful an willing to go the extra mile to make everything go smooth an no stress. More

by JDKIZER
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Pincus

Dec 09, 2025

Toyota of Scranton responded

JDKIZER, Thank you so much for sharing this wonderful feedback! We’re happy to hear that your experience—from purchasing your vehicle to servicing it—was smooth and stress-free. Our team works hard to go the extra mile for our guests, and it means a lot to know you felt supported every step of the way. We truly appreciate you choosing Toyota of Scranton and look forward to being here for you anytime you need us. Warm regards, ~The Toyota of Scranton Team

November 19, 2025

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All aspects of Toyota if Scranton are commendable. The staff is very professional, responsive, and courteous. The facilities are clean, comfortable, and welcoming. And, most importantly to me, the ser More

by MBBW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Toyota of Scranton responded

MBBW1, Thank you for such a thoughtful and detailed review! We’re delighted to hear that you found every aspect of your experience commendable — from our professional, responsive, and courteous staff to our clean and welcoming facilities. Most importantly, we’re glad our service team was able to recognize and address the concern you were having with your vehicle. Taking care of our guests and making sure they feel confident on the road is always our top priority. Thank you for choosing Toyota of Scranton. We truly appreciate your trust and look forward to serving you again! Warm regards, ~The Service Team Toyota of Scranton

October 15, 2025

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They are very nice and very professional and informative. Very kind as well. The place is always very clean We have a dodge and use your service department so that should say it all !! And the breakfast More

by LORITUOHEY1047
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 15, 2025

Toyota of Scranton responded

LORITUOHEY1047, Thank you so much for your kind words! We truly appreciate your continued trust—even bringing your Dodge to us means a lot! It’s great to know you enjoy the friendly service, clean environment, and of course, the breakfast and coffee. We look forward to seeing you again soon! Warm regards, The Service Team Toyota of Scranton

October 13, 2025

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Employee Rating

All maintenance items are reviewed with me before any work is completed. There is no pressure to complete an item that is not critical. Haliee always does an excellent job with my maintenance on both of More

by CHADWICK_LANGE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Toyota of Scranton responded

Hi Chadwick, Thank you for sharing your thoughtful feedback! We’re so glad to hear that Hailee continues to provide you with clear communication and no-pressure service. It’s great knowing you trust her to keep both of your Toyotas in excellent condition. We truly appreciate your loyalty and look forward to seeing you at your next visit! Warm regards, The Service Team Toyota of Scranton

September 09, 2025

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Always a great experience having my Tacoma serviced at Toyota of Scranton. Friendly staff. Speedy service. Comfortable waiting area w/ coffee & snacks/food. Can’t be beat! More

by RRHODES98
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Toyota of Scranton responded

Hi RRHODES98, Thank you for your kind words! We’re so glad to hear that your visits with your Tacoma have been such a great experience. Our team takes pride in providing friendly service, keeping things efficient, and offering a comfortable space with coffee and snacks while you wait. We truly appreciate your loyalty and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

September 03, 2025

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Employee Rating

Kind, personable and actually remember you by name. Makes for a great bond knowing you’re not just a number every time I have taken my taco to Scranton I was always greeted with a smile. Dave and the s More

by DONADI.MARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Grieco

Sep 04, 2025

Toyota of Scranton responded

DONADI.MARIE, Thank you for sharing such a thoughtful review! We’re so glad to hear that Dave and our service team continue to provide you with the kind of care and attention that makes you feel like part of the Toyota of Scranton family. Your recognition of both Dave and our technicians means so much — we’ll be sure to pass along your kind words (including the thumbs up!). We appreciate your trust in us to keep your Tacoma safe and running smoothly, and we look forward to seeing you next time with that same smile and warm welcome. Be well, The Service Team Toyota of Scranton

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