Excellent communications with customer and
service
Provided a ride home and completed service on time
service
Provided a ride home and completed service on time
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by rene.h.carpentier
Service Price Transparency
Feb 20, 2026 -
Audi Rancho Mirage responded
Thank you for your kind feedback and for choosing Audi Rancho Mirage! We’re pleased to hear you experienced excellent communication, timely service completion, and convenient transportation assistance. Providing a seamless, customer-focused Audi service experience is always our priority, and we appreciate your support.
Very friendly.
Gave accurate quote on the work. Service person helpful and gave prompt feedback
Gave accurate quote on the work. Service person helpful and gave prompt feedback
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by cindymusial
Service Price Transparency
Feb 20, 2026 -
Audi Rancho Mirage responded
Thank you for your thoughtful review and for choosing Audi Rancho Mirage! We’re glad you received a friendly experience, an accurate service estimate, and prompt, helpful communication. Providing transparent, professional Audi service is always our goal, and we truly appreciate your support.
We were at the end of a long 2 week roadtrip from Napa to
Malibu and were heading back to Arizona when our AC suddenly stopped working. Had the Q7 stuffed with luggage and didn’t want to have to stay a night
Malibu and were heading back to Arizona when our AC suddenly stopped working. Had the Q7 stuffed with luggage and didn’t want to have to stay a night and unload everything again, plus we had our dog with us. Very happy that the service dept was able to quickly make sure there were no bigger issues with the car so that we knew we could make it home safely that night, which we did!!
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by Kunz1jd
Service Price Transparency
Feb 18, 2026 -
Audi Rancho Mirage responded
Thank you for choosing Audi Rancho Mirage. We’re so glad our service team was able to quickly assess your Q7 and give you the peace of mind to safely make it home after your long road trip. We understand how stressful unexpected issues can be, especially with luggage and a pup on board, and we’re happy we could help get you back on the road with confidence.
Service is always thorough and professional.
That’s why I have only owned Audis for 25 years.
That’s why I have only owned Audis for 25 years.
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by Cmmullarky
Service Price Transparency
Feb 18, 2026 -
Audi Rancho Mirage responded
Thank you for your incredible loyalty over the past 25 years. We’re honored to have earned your continued trust and are glad to hear our service remains thorough and professional. We truly appreciate your long-standing support of Audi Rancho Mirage and look forward to many more years of serving you!
Excellent service.
All issues with my vehicle were resolved to my satisfaction.
Customer service was outstanding. My Service Advisor, Jason Preston, was (as always) ex
All issues with my vehicle were resolved to my satisfaction.
Customer service was outstanding. My Service Advisor, Jason Preston, was (as always) extremely helpful.
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by spgiorgi
Service Price Transparency
Feb 18, 2026 -
Audi Rancho Mirage responded
Thank you for choosing Audi Rancho Mirage. We’re pleased to hear all of your vehicle’s concerns were resolved to your satisfaction and that Jason Preston once again delivered outstanding service. We truly appreciate your continued trust and look forward to assisting you again!
Excellent, timely service!
I appreciate the complimentary Lyft service offered. This dealership makes servicing one’s Audi painless.
I appreciate the complimentary Lyft service offered. This dealership makes servicing one’s Audi painless.
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by normfam
Service Price Transparency
Feb 18, 2026 -
Audi Rancho Mirage responded
Thank you for choosing Audi Rancho Mirage! We’re glad to hear you experienced excellent, timely service and found the complimentary Lyft assistance helpful. Making Audi service convenient and stress-free is always our goal, and we truly appreciate your support.
Professional environment, courteous knowledgeable staff.
Quality technical work by the maintenance technicians. Overall a good experience.
Quality technical work by the maintenance technicians. Overall a good experience.
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by Greg Harlan
Service Price Transparency
Feb 18, 2026 -
Audi Rancho Mirage responded
Greg, thank you for choosing Audi Rancho Mirage! We’re pleased to hear you experienced a professional environment, courteous and knowledgeable staff, and quality technical work from our maintenance team. We truly appreciate your support and look forward to serving you again.
The service department is excellent.
Great service, great communication and friendly staff. I give this service department a 5 star rating. Jason is an excellent advisor.
Bob Coussens.
Great service, great communication and friendly staff. I give this service department a 5 star rating. Jason is an excellent advisor.
Bob Coussens.
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by Bob
Service Price Transparency
Feb 18, 2026 -
Audi Rancho Mirage responded
Bob, thank you for your 5-star review of Audi Rancho Mirage. We’re pleased to hear you experienced great service, clear communication, and friendly support from our team! We truly appreciate your trust and look forward to assisting you again.
Jason is always very helpful.
Always keeps me updated as to what’s happening with my car.
Always keeps me updated as to what’s happening with my car.
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by bassemboutros
Service Price Transparency
Feb 12, 2026 -
Audi Rancho Mirage responded
Thank you for your continued trust in Audi Rancho Mirage Service and Parts. We’re pleased to hear Jason keeps you well informed and provides helpful support. We look forward to serving you again.
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