They kept me informed the car was clean and the repair
was done as promised and at the cost i was quoted.
was done as promised and at the cost i was quoted.
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by cleo8364
Service Price Transparency
Jun 02, 2026 -
Audi Rancho Mirage responded
Thank you for your 5-star review of Audi Rancho Mirage. We're delighted to hear that our team kept you informed throughout the process, delivered your vehicle as promised, and completed the repair at the quoted cost. Providing transparent communication, quality service, and a seamless Audi ownership experience is always our goal. We appreciate your trust and look forward to serving you again in Rancho Mirage!
We had an emergency repair of our coolant system as we
were driving to San Diego. The service department was able to fit us in that morning and repaired the system, and we were on our way.
were driving to San Diego. The service department was able to fit us in that morning and repaired the system, and we were on our way.
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by leefdavid
Service Price Transparency
Jun 02, 2026 -
Audi Rancho Mirage responded
Thank you for your 5-star review of Audi Rancho Mirage. We're delighted to hear that our service team was able to accommodate your emergency coolant system repair and get you safely back on the road to San Diego the same day. Providing responsive service, expert vehicle care, and peace of mind when unexpected situations arise is always our goal. We appreciate your trust and look forward to serving you again in Rancho Mirage.
Jason Preston has been exceptional in every aspect.
From responding, setting up appointments, and knowledge. 5 stars for Jason
From responding, setting up appointments, and knowledge. 5 stars for Jason
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by genelam88
Service Price Transparency
Jun 02, 2026 -
Audi Rancho Mirage responded
Thank you for your 5-star review of Audi Rancho Mirage. We're thrilled to hear that Jason Preston provided exceptional service and support throughout your experience. From communication and scheduling to sharing his knowledge and expertise, delivering outstanding customer care is what our team strives for every day. We'll be sure to share your kind words with Jason, and we look forward to serving you again in Rancho Mirage!
Always great service and friendly staff.
Always happy to see familiar faces like Chad, Lorena, and now Jason. Jason was very helpful and attentive to my car services.
Always happy to see familiar faces like Chad, Lorena, and now Jason. Jason was very helpful and attentive to my car services.
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by Jaxan
Service Price Transparency
Jun 02, 2026 -
Audi Rancho Mirage responded
Thank you for your 5-star review of Audi Rancho Mirage. We're delighted to hear that you've consistently received great service from our team and that familiar faces like Chad, Lorena, and Jason continue to make your visits enjoyable. We're especially pleased to know Jason was attentive and helpful with your vehicle's service needs. Providing exceptional Audi service and personalized customer care is always our goal, and we look forward to serving you again in Rancho Mirage.
They assessed the situation and got the problem fixed at
a great price Same day return.
a great price Same day return.
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by Hunter.simmons
Service Price Transparency
May 26, 2026 -
Audi Rancho Mirage responded
Thank you for your kind feedback about Audi Rancho Mirage Service. We’re thrilled to hear our team was able to quickly assess the issue, provide a great value, and get your Audi repaired and back to you the same day. Delivering efficient, professional, and high-quality Audi service is always our goal, and we truly appreciate your support!
Purchased our Audi etron GT in October 2025, and were
"required" to install and pay for an aftermarket anti-theft device we did not want... Which apparently kills our 12-volt battery with vampire drain w
"required" to install and pay for an aftermarket anti-theft device we did not want... Which apparently kills our 12-volt battery with vampire drain while we're out of town (this has happened multiple times). Dealership didn't diagnose problem, I had to do the research myself.
Took the vehicle into into the dealership to ask them to disable the device, and to check tire pressures etc. When I picked the vehicle up I realized that they had not only not checked the tire pressures, but all four tires were low. Given that they can't even do basic things right, I have zero confidence that they've done what I ask them to do with the $1,200 device that I did not want, and will ask them to remove during my next visit.
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by drewknight
Service Price Transparency
May 26, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback, Drew. We sincerely apologize for the frustration and inconvenience surrounding your Audi e-tron GT ownership experience at Audi Rancho Mirage. We understand your concerns regarding the aftermarket anti-theft device, the recurring battery drain issue, and the lack of confidence created during your recent service visit. Providing transparent communication, thorough service, and an exceptional Audi customer experience is extremely important to us, and we regret that we did not meet those expectations. As reflected in the outreach from our General Manager, Bryan Fitzpatrick, we would appreciate the opportunity to make this right. Please feel free to contact Bryan directly at bfitzpatrick@indigoautogroup.com so our team can continue working toward a proper resolution and improved experience moving forward.
There is a solid service team at rancho mirage Audi
I’ll
be back next time!
be back next time!
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by robinanngervasoni
Service Price Transparency
May 26, 2026 -
Audi Rancho Mirage responded
Thank you for your kind feedback about Audi Rancho Mirage Service. We’re thrilled to hear you had a great experience with our service team. Providing professional, attentive, and reliable Audi service is always our goal, and we truly appreciate your support and look forward to welcoming you back next time.
Quick and pleasant.
I only wish they had a loaner but otherwise they did everything they promised
I only wish they had a loaner but otherwise they did everything they promised
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by Jdavidson
Service Price Transparency
May 26, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback about Audi Rancho Mirage Service. We’re delighted to hear your visit was quick, pleasant, and that our team delivered on everything promised. We also appreciate your comments regarding loaner availability and will share your feedback with our team as we continue working to enhance the overall Audi service experience.
I appreciated the care that they took with me and my car.
Jason was very nice and kept me informed about what was going on and what needed to be done!
Jason was very nice and kept me informed about what was going on and what needed to be done!
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by Karenmalbright
Service Price Transparency
May 26, 2026 -
Audi Rancho Mirage responded
Thank you for your wonderful feedback about Audi Rancho Mirage Service. We’re thrilled to hear Jason provided attentive communication and took great care of both you and your Audi throughout the service process. Delivering a professional, informative, and personalized Audi service experience is always our goal, and we truly appreciate your support.
Very easy and efficient.
Even scheduling is so easy. I appreciate the wash as well. Thanks.
Even scheduling is so easy. I appreciate the wash as well. Thanks.
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by Pdjeep
Service Price Transparency
May 15, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback and for choosing Audi Rancho Mirage. We’re pleased to hear your experience was easy and efficient from scheduling to service completion. Providing convenient, premium automotive service along with thoughtful touches like a complimentary car wash is something our team takes pride in, and we truly appreciate your support!
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