Jason Simons
Jason Simons at Tynan's Nissan Aurora

Jason Simons | Page 74

Service Manager

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

Contact Me
4.7
968 Reviews

Dealership Experience

14 yrs, 9 mos

Industry Experience

28 yrs, 3 mos

4.7

968 Reviews

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968 Reviews of Jason Simons

November 12, 2020

Dealership Rating
Employee Rating

Excelente servicio el personal muy amable y educados. El chofer que me dio el ride super professional todos muy buenos. Gracias por el servicio si me decido a cambia mi carro lo compraria con ustedes. More

by R.GONZALES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater , Steven "Chase" Barns, Brian Laatsch, Agustin Lopez

Nov 13, 2020

Tynan's Nissan Aurora responded

¡Gracias por la excelente reseña! ¡Apreciamos su negocio y esperamos volver a verlo!

October 21, 2020

Dealership Rating
Employee Rating

Fantastic service every time I come in. The staff is friendly and helpful on getting the job done quickly and correct each and every time More

by NODROJ702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater , Brian Laatsch

Oct 22, 2020

Tynan's Nissan Aurora responded

We appreciate your review! We look forward to seeing you at Tynan's Nissan Aurora next time!

October 16, 2020

Dealership Rating
Employee Rating

My last service was the 60k mile service. Rich handled my last 60k and gave me exceptional good service as usual. I been dealing with TYNANS since 1990 because of the service department. Skip Cunningham More

by GOLFSKIP
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Taher Fares, Rich McAnally

Oct 19, 2020

Tynan's Nissan Aurora responded

Hi Skip, we can't thank you enough for choosing Tynan's Nissan Aurora for all of your automotive needs! We're so happy we've been providing you exceptional service since 1990!

October 05, 2020

Dealership Rating
Employee Rating

All of the people at Tynan’s have been helpful, knowledgeable and communicate the whole way through the process. Excellent experience now for years at Tynan’s. More

by MATT.DALTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2020

Tynan's Nissan Aurora responded

Thank you for visiting Tynan's Nissan Aurora, Matt! We hope to provide this level of customer service to all of our customers!

September 30, 2020

Dealership Rating
Employee Rating

I soooo love everything about the service center. They are fun and professional very knowledgeable and may help you feel knowledgeable when you leave oh and they are the fastest service people I know More

by LadyBella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater , Steven "Chase" Barns, Brian Laatsch, Agustin Lopez

Oct 01, 2020

Tynan's Nissan Aurora responded

We’re delighted to get your 5-star review! Thanks again! -Tynan's Nissan Aurora

September 16, 2020

Dealership Rating
Employee Rating

Everybody was very nice and satisfied was complete it briefly price was as promised out the door... Out standing!😀 Also this place was very clean and everyone was wearing a mask.. I felt safe. More

by MICHJZZ29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater , Steven "Chase" Barns, Brian Laatsch, Agustin Lopez, Home mechanics and house cleaning people.

Sep 17, 2020

Tynan's Nissan Aurora responded

We can't thank you enough for this awesome review! -Tynan's Nissan Aurora

September 10, 2020

Dealership Rating
Employee Rating

Adnan took care of exactly what I needed it was fast and on time. They always have parts on stock even for my 20 year old car. More

by Lirim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adnan Hassan

Sep 11, 2020

Tynan's Nissan Aurora responded

Thank you for trusting Adnan and Tynan's Nissan Aurora for all of your automotive needs, Lirim! We hope to have you as a customer for life!

September 09, 2020

Dealership Rating
Employee Rating

VERY PROFESSIONAL SERVICE PEOPLE. I'M UNABLE TO COMMENT ON "PRICE" BECAUSE MY CAR HAS BEEN UNDER WARRANTY FOR MOST VISITS EXCEPT FOR NORMAL OIL CHANGE, ETC. GOOD SERVICE. More

by pancho313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Laatsch

Sep 10, 2020

Tynan's Nissan Aurora responded

Thank you for choosing Tynan's Nissan Aurora for all of your automotive needs! See you next time!

September 08, 2020

Dealership Rating
Employee Rating

This is a great dealer for repairs! I recently had an involved 4 day repair, and the service advisor, Brian Laatsch, did a great job in keeping me informed about the progress. And he made sure everythin More

by MRAISOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Clearwater , Brian Laatsch

Sep 10, 2020

Tynan's Nissan Aurora responded

Thank you for choosing Tynan's Nissan Aurora! We're so happy to hear that Brian took such great care of you during your visit! See you next time!

August 30, 2020

Dealership Rating
Employee Rating

I had a transmission warranty. Left with no transmission repair and was told I had 4 critical other items. 2 of which were done less than 30 days ago. The service manager did try to assist me but the servi More

by DOSAMAGNONONO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rich McAnally

Sep 02, 2020

Tynan's Nissan Aurora responded

Hello Ms. Chitwood, Thank you for taking the time to review your recent service visit. I do apologize for the apparent misunderstanding. Your vehicle had an open recall to update the transmission software, we discussed this on the phone and we check every vehicle for recalls when they arrive at our dealership. The technician did indeed drive your vehicle 5 miles before I drove it another 10 miles, we also discussed this during our second conversation. During both of our test drives, the vehicle accelerated normally and did not exhibit the symptoms you described in your concern. Our recommendations of items that were "critical", were due to the fact that we had no service history here at our dealer or any other Nissan dealer, indicating you may be due for maintenance. Recommendations are made based on time and mileage and when you mentioned your transmission had been serviced recently, we quickly said that you wouldn't need that done again. Another "critical" item was the brake switch. Your vehicles on board diagnostics showed a fault for the brake switch circuit. Our technician was not able to shift the vehicle out of park without using the manual shift override. You mentioned that your mechanic just replaced the brake switch a few days ago for that reason and that it was under warranty. We truly want to fix your vehicle, not charge you for repairs that don't fix it as your mechanic has done to you 2 times already. We did not charge you for any diagnosis time spent on your vehicle and urged you to bring it back if it continues to have acceleration issues as the transmission warranty extension still applies to your vehicle for a few more months. How are we the bad guy in this situation but your usual mechanic that has actually charged you for repairs that didn't fix your vehicle isn't? If you have any further concerns, please feel free to reach out to me directly at 303-341-3473. Thank you, Jason Simons Service Manager

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