Jason Villatoro | Page 12

Thorough and helpful. I don’t think my previous shop can compete with you guys. I liked the oil and tire rotation package and Jason was helpful. I really liked that they g I don’t think my previous shop can compete with you guys. I liked the oil and tire rotation package and Jason was helpful. I really liked that they give photo and video footage for the multipoint inspection, the Jeep closest to me just does what I ask and lets me go. There wasn’t any conversation about why maintenance needs to be done after 60k miles. Although I was a little blindsided by my recent visit (it’s my first car as an adult) but Jason was very helpful and I really liked the service they provided for me. I will come back for the rest of my maintenance work, I just need to save some money! Thanks Jason!! More

by NROAPAO Verified Customer Verified Customer

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Jason was clear and provided very helpful information during my last service visit. It was very busy but he did his best to provide excellent care during my last service visit. It was very busy but he did his best to provide excellent care More

by CHRISCONROYEGV Verified Customer Verified Customer

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I really like that when you make an appointment you show up on time they get you in and out very fast. The people who help me were very attentive and made sure that I was happy. up on time they get you in and out very fast. The people who help me were very attentive and made sure that I was happy. More

by DROGLJACIN Verified Customer Verified Customer

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Ziegler CDJR in Schaumburg, IL identified and corrected the my Wrangler's steering issue. I was quite pleased. the my Wrangler's steering issue. I was quite pleased. More

by PHILIPLEESCHULER Verified Customer Verified Customer

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My Wrangler has had a lot of issues this year & the team at Zeigler with Jason has been excellent with me & my vehicle I want to thank them for a job well done at Zeigler with Jason has been excellent with me & my vehicle I want to thank them for a job well done More

by ELHUDSONZZ Verified Customer Verified Customer

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Purchased my Jeep March 2025- Sales and Finance department were great! Had to bring my Jeep in for service, scheduled my appointment a week ahead of time and they told me the time to be there. I c department were great! Had to bring my Jeep in for service, scheduled my appointment a week ahead of time and they told me the time to be there. I confirmed the day before and the time had been changed. Communication was terrible- I didn’t receive my car back until Saturday to be told there was nothing wrong with it. When I dropped my car off they told me it would be 24 hours to complete a diagnostic. I called the next day- was told it had not been looked but was next in queue. Bottom line lack of communication- told it took longer because “bigger” issues came in- cars with air conditioning problems etc. I never had to wait 4 days for a dealer to even diagnose the problem. Honestly when my husband picked up the car the story was different than what I was told. I am still waiting on the report for my car that was to be emailed. More

by KATHLEEN15 Verified Customer Verified Customer

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Service was good but I am not sure they did everything they should have done. I asked for brake service. They did not do very much for the brakes. They are still soft. they should have done. I asked for brake service. They did not do very much for the brakes. They are still soft. More

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great service as always. great communication and always great advise on what is needed and when the service will be done great communication and always great advise on what is needed and when the service will be done More

by MNIEMIEC78 Verified Customer Verified Customer

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Service was great. They kept me informed and made me very happy. Hope you all have the same experience I had. They kept me informed and made me very happy. Hope you all have the same experience I had. More

by BREWBEERS Verified Customer Verified Customer

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My experience with this dealership was excellent. The service team was very professional, polite, and knowledgeable. The repair took longer than I expected, but it was not the dealer’s fault, only du The service team was very professional, polite, and knowledgeable. The repair took longer than I expected, but it was not the dealer’s fault, only due to a parts supply delay. During this time, Jason kept me regularly informed about all updates and the expected timelines, which I really appreciated. More

by Viacheslav Prishchepenko Verified Customer Verified Customer

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