Jason Zapfel | Page 2

Excellent dealership. So nice to work with. Mark was amazingly helpful. He was down to earth and treated us with respect and kindness. Such a different experience from man So nice to work with. Mark was amazingly helpful. He was down to earth and treated us with respect and kindness. Such a different experience from many past situations at other dealerships through the years. Mark helped us order our car, followed up on the status of delivery, had great communication, answered all questions, never demeaning or condescending as we’ve experienced through the years buying cars. We knew what we wanted and he made it happen. When picking up our car he couldn’t have more helpful teaching us about all the bells and whistles on our new Forester. It was like working with family. So appreciated. Highly recommend Grand Subaru and grateful for such a positive experience. More

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Jorge was great, so helpful, made my purchase a pleasure. Will def recommend and come back next time I need a new car Will def recommend and come back next time I need a new car More

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I ordered a new car through Subaru this summer through Cameron. He kept me updated throughout the waiting process and the car came right when I was told. When we came in to pick up the car, Cameron kept t Cameron. He kept me updated throughout the waiting process and the car came right when I was told. When we came in to pick up the car, Cameron kept things quick while giving us a very detailed lesson about the car. I've had my car for a month now and love it. I also came in a few weeks later with Jason for the Love Encore Program to go over everything again after having the car. That helped to get everything to really set in. Jason was so knowledgeable and it was a great experience. I took advantage of the free car wash while I was there too! I recommend this dealership, and will be back! More

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This was our second Outback from grand Subaru! Ramon was very helpful in the buying process and got us the outback we were looking for. Ramon was very helpful in the buying process and got us the outback we were looking for. More

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The staff is as awesome as the vehicles! TOP NOTCH! Cameron's the BEST! I purchased an Outback and sent my daughter over and she bought her very first real car - the Crosstrek! TOP NOTCH! Cameron's the BEST! I purchased an Outback and sent my daughter over and she bought her very first real car - the Crosstrek! More

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Grand Subaru lives up to it's name, Jason Smith was top notch all the way. He understood what we needed and took care of us. Andrew was also superb and went over all the options available. And a big thank notch all the way. He understood what we needed and took care of us. Andrew was also superb and went over all the options available. And a big thank you to Jason Z. for setting up our new Subie settings. Fantastic teamwork gentlemen!!! More

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Due to a previous bad experience with a local auto group, me and my wife chose this location based on reviews found online. So glad that we did! Sharlene Titre helped us find a car that we loved even with th me and my wife chose this location based on reviews found online. So glad that we did! Sharlene Titre helped us find a car that we loved even with the limited availability going on. She was patient, knowledgeable and very pleasant to work with. Thanks again Sharlene. More

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Great treatment and service. Fair dealing, and exceptional post sales help and explanations. We worked both with an in office test drive and phone negotiations. Both experiences were very good. exceptional post sales help and explanations. We worked both with an in office test drive and phone negotiations. Both experiences were very good. Price was OK considering the difficult COVID circumstances. The sales and service space is pleasant. More

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I am very pleased with my experience of purchasing an Outback with Joe Lewicki at Grand Subaru. He is honest and real; something nice to see in an automobile salesman. He helped me get the exact auto and Outback with Joe Lewicki at Grand Subaru. He is honest and real; something nice to see in an automobile salesman. He helped me get the exact auto and extras I wanted plus worked hard to get me the best price. Everyone at Grand Subaru was professional , courteous, and very helpful. I highly recommend both Joe Lewicki and Grand Subaru. More

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Gabriel is a good sales person. Shortly after contacting the dealership about a specific Outback, he responded with very good pricing. It was the best in the Chicago area. I had a really good test drive. the dealership about a specific Outback, he responded with very good pricing. It was the best in the Chicago area. I had a really good test drive. I had done some research on the trade-in value of my car and we came to a good number for the both of us. I took advantage of the Tech training that they offer and Jason made it well worth the time. We took a test drive to make sure I understood in real world conditions. More

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