Jason Zapfel
Jason Zapfel at Grand Subaru

Jason Zapfel | Page 6

Star Delivery Specialist

Grand Subaru

125 W Grand Ave
Bensenville, IL 60106

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5.0
79 Reviews

I have worked the past 9 years at Grand Subaru and 14 in total with Subaru. I have filled the Delivery Specialist role for the last six years and enjoy providing exceptional service and ensuring a seamless experience for each customer. My dedication to the brand and customers drives me to continually improve and adapt in my role. Outside of my work life, my days are filled with spending time with my wife and family which includes 3 rescue dogs and enjoying the “lawn life” of taking care of landscaping and a well manicured lawn. The science behind it all intrigues me.

Dealership Experience

9 yrs, 11 mos

Industry Experience

16 yrs, 1 mo

5.0

79 Reviews

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79 Reviews of Jason Zapfel

June 10, 2019

Dealership Rating
Employee Rating

Very Positive Experience Consulting Specialist, Joe Lewicki, and the Grand Subaru Team provided a very positive in the purchase of a new 2019 Subaru Legacy including the prici More

by Tom L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Lewicki, Brandon Metz

May 23, 2019

Dealership Rating

Great Pricing, Great Service Not only does Grand Subaru offer the most competitive pricing, their dealership is full of professionals who treat customers with respect throughout t More

by MEEHinsdale
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Iacullo, Linda Martinez

May 21, 2019

Dealership Rating
Employee Rating

Fantastic!!! I was not looking forward to searching for anew car, however when we walked into Grand Subaru that all changed. Will was awesome he was very knowledge More

by Mahoney728
Recommend Dealer
Yes

Other Employees Tagged: Linda Martinez, William Mojica

April 09, 2019

Dealership Rating
Employee Rating

prompt friendly service A five star for Jason. He was friendly, courteous, and answered all our questions. Even educated us on the internet, the do's and dont's of good drivi More

by subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 27, 2018

Dealership Rating
Employee Rating

Excellent experience again This is my second purchase from Grand Subaru. I live out of state, 9 hour drive, and travelled here to get my 16 Legacy and now 19 Forester. That alon More

by moby499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 22, 2018

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Employee Rating

Very pleased with purchase I was looking online for a Crosstrek and I saw one on the website and emailed Nicole, she replied right away which made me happy and I came in that sa More

by Dzaficfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Hassan, Nicole Iacullo

Sep 25, 2018

Grand Subaru responded

We appreciate you taking the time to share your experience with us. We pride ourselves on friendly and helpful team members and are delighted to hear that you enjoyed working with our team. Please don't hesitate to let us know if there is anything else we can do for you! Come back and see us soon!

August 08, 2018

Dealership Rating
Employee Rating

Wonderful experience at Grand Subaru! I just bought a new Outback from Jason Zapfel and Brandon Metz at Grand Subaru and I couldn't have been happier with the entire process, including the More

by adamwashere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Metz

Aug 10, 2018

Grand Subaru responded

Thank you so much, Adam, for taking the time to leave such a great review! We really appreciate the recommendation. We are very happy to hear that Jason and Brandon were able to make your experience at Grand Subaru fantastic! It’s our goal to achieve 100% customer satisfaction on each and every visit. We’ve worked hard to streamline all of our processes in each department to make it as easy and efficient as possible. Price is included in achieving that 100% customer satisfaction of course. We believe that we offer highly competitive prices and we’re glad that you’ve noticed that from our competition. Feel free to contact us anytime if you have a question or just want to say hello. We’ll be looking forward to your next visit! Thank you again!

July 01, 2018

Dealership Rating
Employee Rating

GO SEE JASON Seriously, top notch service. 2 weeks after purchasing my vehicle I discovered a small dent. The manager, Chris, and sales rep Jason fixed it with n More

by Sansuie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Czaja

Jul 03, 2018

Grand Subaru responded

It's good to know that Chris and Jason took such great care of you and your vehicle. We're glad that they made things right and made sure you were satisfied with your purchase. That level of customer care is what we're all about. Thank you for your kind words and your great review!

May 07, 2018

Dealership Rating
Employee Rating

Wouldnt go anywhere else! If anyone is looking to buy a Subaru, this is the place to go. I've visited many subaru dealerships and I havent met any that were as good and as frie More

by Danielj176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Hassan

May 06, 2018

Dealership Rating
Employee Rating

Outstanding Words cannot describe how happy and satisfied I am with Grand Subaru. Outstanding customer service and very educated sales reps. Recently leased a veh More

by Naz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Cook

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