I have worked the past 9 years at Grand Subaru and 14 in total with Subaru. I have filled the Delivery Specialist role for the last six years and enjoy providing exceptional service and ensuring a seamless experience for each customer. My dedication to the brand and customers drives me to continually improve and adapt in my role. Outside of my work life, my days are filled with spending time with my wife and family which includes 3 rescue dogs and enjoying the “lawn life” of taking care of landscaping and a well manicured lawn. The science behind it all intrigues me.
Read moreDealership Experience
9 yrs, 11 mos
Industry Experience
16 yrs, 1 mo
79 Reviews
Write a Review79 Reviews of Jason Zapfel
June 10, 2019
Very Positive Experience Consulting Specialist, Joe Lewicki, and the Grand Subaru Team provided a very positive in the purchase of a new 2019 Subaru Legacy including the prici Consulting Specialist, Joe Lewicki, and the Grand Subaru Team provided a very positive in the purchase of a new 2019 Subaru Legacy including the pricing, form completion, explanation of the controls, finance office, and delivery. More
Other Employees Tagged: Joe Lewicki, Brandon Metz
May 23, 2019
Great Pricing, Great Service Not only does Grand Subaru offer the most competitive pricing, their dealership is full of professionals who treat customers with respect throughout t Not only does Grand Subaru offer the most competitive pricing, their dealership is full of professionals who treat customers with respect throughout the buying process. Two years ago we talked to several dealers before buying from Nicole at Grand Subaru. We decided to buy another Subaru last week and went straight back to Nicole. Once again we are very pleased! We highly recommend Nicole and Grand Subaru. More
Other Employees Tagged: Nicole Iacullo, Linda Martinez
May 21, 2019
Fantastic!!! I was not looking forward to searching for anew car, however when we walked into Grand Subaru that all changed. Will was awesome he was very knowledge I was not looking forward to searching for anew car, however when we walked into Grand Subaru that all changed. Will was awesome he was very knowledgeable, ,kind and respectful. He showed us many options and helped us. We decided upon a Subaru Outback and we love it. We then spoke with the Finance Manager Linda who again was beyond wonderful she discussed our payment options without being pushy and we were extremely comfortable and very pleased with her service as well. We later received follow up calls and even have an appointment to meet up with someone who can help with some of the many great options the car has. I highly recommend that if your searching for a vehicle this is the place to go More
Other Employees Tagged: Linda Martinez, William Mojica
April 09, 2019
prompt friendly service A five star for Jason. He was friendly, courteous, and answered all our questions. Even educated us on the internet, the do's and dont's of good drivi A five star for Jason. He was friendly, courteous, and answered all our questions. Even educated us on the internet, the do's and dont's of good driving. most important, he gave us abundantly of his time, did not rush us, and always had a smile on his face. More
October 27, 2018
Excellent experience again This is my second purchase from Grand Subaru. I live out of state, 9 hour drive, and travelled here to get my 16 Legacy and now 19 Forester. That alon This is my second purchase from Grand Subaru. I live out of state, 9 hour drive, and travelled here to get my 16 Legacy and now 19 Forester. That alone should tell you how wonderful and seamless my experience went. Jason is an amazing person to work with. He answered all my questions promptly and was very friendly to speak with. Everyone I came in contact with was very friendly and outgoing, from Marco, Finance Dept, to the cashier's. I have recommended this dealer to anyone who is interested in purchasing a Subaru. Traveling out there is 100% worth it. More
September 22, 2018
Very pleased with purchase I was looking online for a Crosstrek and I saw one on the website and emailed Nicole, she replied right away which made me happy and I came in that sa I was looking online for a Crosstrek and I saw one on the website and emailed Nicole, she replied right away which made me happy and I came in that same week she recommended us to Jason we explained that car that we talked about is what we wanted he met our needs also he was very nice and we were very pleased with our purchase. Al was very helpful explaining the cost, interest rates he also was friendly and helpful. More
Other Employees Tagged: Al Hassan, Nicole Iacullo
August 08, 2018
Wonderful experience at Grand Subaru! I just bought a new Outback from Jason Zapfel and Brandon Metz at Grand Subaru and I couldn't have been happier with the entire process, including the I just bought a new Outback from Jason Zapfel and Brandon Metz at Grand Subaru and I couldn't have been happier with the entire process, including the sales team, finance team, price, friendliness and efficiency. Like many people in the Midwest, I found Grand Subaru online. If you're looking for a Subaru and you live anywhere near Chicago, look no further - this is your first and last stop. To start, their prices are the best around. Numerous other dealers stopped emailing me after I showed them my quote from Grand Subaru, or asked me if I was 100% sure we were comparing apples to apples, because Jason's price was so competitive. One other dealership offered to match the Grand Subaru price but then balked at providing the 0% financing. In addition, Jason Zapfel was extremely kind, informative and accommodating. There was zero pressure, no last-minute changes, or any of the other gimmicks you read about and dread when buying a car. Just straightforward, honest conversation. Brandon Metz was very helpful and kind as well. The entire process was quick and efficient. I couldn't have asked for a better experience, every step along the way. Thanks Jason, Brandon, and everyone else at Grand Subaru! If (when) we get another Subaru, we know where we'll be going. Adam More
Other Employees Tagged: Brandon Metz
July 01, 2018
GO SEE JASON Seriously, top notch service. 2 weeks after purchasing my vehicle I discovered a small dent. The manager, Chris, and sales rep Jason fixed it with n Seriously, top notch service. 2 weeks after purchasing my vehicle I discovered a small dent. The manager, Chris, and sales rep Jason fixed it with no questions asked and did follow up calls. They worked with me for a great deal and I am just so impressed with their mannerism and professionalism and how they really connect with their clients on a personal level. Thank you so much, and congratulations again on your engagement, Jason- she’s a lucky girl! More
Other Employees Tagged: Chris Czaja
May 07, 2018
Wouldnt go anywhere else! If anyone is looking to buy a Subaru, this is the place to go. I've visited many subaru dealerships and I havent met any that were as good and as frie If anyone is looking to buy a Subaru, this is the place to go. I've visited many subaru dealerships and I havent met any that were as good and as friendly as these guys. Jason helped me every step of the way and worked so hard to help me get where I want to be. Al was super quick in finance I was in there for maybe 10-15 mins. All in all im really satisfied with this dealership! More
Other Employees Tagged: Al Hassan
May 06, 2018
Outstanding Words cannot describe how happy and satisfied I am with Grand Subaru. Outstanding customer service and very educated sales reps. Recently leased a veh Words cannot describe how happy and satisfied I am with Grand Subaru. Outstanding customer service and very educated sales reps. Recently leased a vehicle with Jason Zapfel and I was utterly impressed by the lengths that he went to get me approved and make sure that I leave the dealer completely satisfied. He did anything and everything in his power to make sure that I was well taken care of. Jason is an amazing employee and I would highly recommend anyone that shops with grand Subaru. Outstanding!! More
Other Employees Tagged: Sean Cook

