Javier Calderon | Page 13

N.S..Lexus dealership campus has been smartly engineered and very impressively and thoughtfully laid out to succeed. This is definitely a very impressive place and must be among the top ten dealerships of U and very impressively and thoughtfully laid out to succeed. This is definitely a very impressive place and must be among the top ten dealerships of U,S. More

by mahmood Verified Customer Verified Customer

Report | Print

The whole process was great, website inventory was up to date, Sale rep was informative during test drive, sale rep was courteous during the vehicle selection and purchase, finance team was quick through us date, Sale rep was informative during test drive, sale rep was courteous during the vehicle selection and purchase, finance team was quick through use of digital work flow and straight forward communication, overall the dealer has it right from start to finish. More

by TXOLIVER Verified Customer Verified Customer

Report | Print

We received a great customer service! Javier came back for us even on his off days to drive the car since i cant drive the highway. He went out of his ways to ensure he delivers awesome customer service for us even on his off days to drive the car since i cant drive the highway. He went out of his ways to ensure he delivers awesome customer service More

Report | Print

Javier was very professional and courteous to interact with. Was able to complete the transaction in about 2 hours total. with. Was able to complete the transaction in about 2 hours total. More

Report | Print

Best customer service, period!Help me to the Best customer service, period! Help me to the fullest. Will still come ba k for more and introduce more friends and family to check out the office. Best customer service, period! Help me to the fullest. Will still come ba k for more and introduce more friends and family to check out the office. More

Report | Print

Dealer was beautiful. Salesman was nice. Everyone was great! Will refer friends there anytime. Thanks Northside Lexus! great! Will refer friends there anytime. Thanks Northside Lexus! More

by peternguyen1972 Verified Customer Verified Customer

Report | Print

The service that I received from our sales representative Javier Calderon was excellent in all aspects. He was very honest, punctual and a pleasure to deal with in buying our car. Javier Calderon was excellent in all aspects. He was very honest, punctual and a pleasure to deal with in buying our car. More

by KELLY56 Verified Customer Verified Customer

Report | Print

Great experience. Very transparent deal. Javier went the extra mile to get the vehicle options I wanted. the extra mile to get the vehicle options I wanted. More

Report | Print

Great dealership. Good customer service. Would recommend to anyone looking for a nice reliable car to anyone looking for a nice reliable car More

Report | Print

Pros: easy to find, ample parking, free water/coffee, relatively clean, decent selection; my salesman was nice, helpful, patient and not pushy and advocated for me Cons: walked around for 20 mins bef relatively clean, decent selection; my salesman was nice, helpful, patient and not pushy and advocated for me Cons: walked around for 20 mins before someone asked if i needed help and was a service technician (and not a salesman but salesman did apologize about it), overall vibe wasn’t very friendly (i.e nobody says hi how are you?), trade in value was extremely poor and little to no bargaining room (was offered more trade in value everywhere else but they didn’t have the specific vehicle i was looking for), sales manager seems rude (could overhear him saying he didn’t care about the low trade in value and that the customer can go sell their car themself), overall the vibe here is focused on making profits and less customer service and you can find better customer service, they don’t have people to detail cars after hours (??; mines didn’t get a wash or armor all (just tire shine and place mats), overall i probably wouldn’t go back there but my car salesman wasn’t bad More

Report | Print