Javier Calderon | Page 3

Donnie was absolutely great in every aspect of the sale. He knows how to help his customers with just about anything Lexus. I would encourage you to seek him out and see if you like his no nonsense direct a He knows how to help his customers with just about anything Lexus. I would encourage you to seek him out and see if you like his no nonsense direct approach to your buying experience. Northside Lexus was great as well with their vast selection of “homegrown” used automobiles, they do not go to auction for their used vehicles for you to select from, but instead wait until these fine automobiles “come back home” to Northside as trades and lease turn-in vehicles. The CarFax document will tell you the story of just how much your next Lexus has been cared for. My.”new to me” Lexus was a lease turn in vehicle. Before Northside Lexus put the car on their lot for sale, they performed a respectable amount to service to the vehicle. New Tires, 4 wheel alignment, new brakes, 40K service of all fluids, new battery, etc. just ask for the CarFax, and you can see how well your vehicle has been cared for all of its life. Northside Lexus is committed to you as a customer. I am a repeat customer and you could be one too. NO FEE, NO hassle approach to demonstrating that you are their #1 priority. PS you will Love your “new to me” Lexus! More

by Stuart Umlauf Verified Customer Verified Customer

Helpful 0

Report | Print

I cannot say enough good things about Northside Lexus. I am a return customer and will most likely be back again. No junk fees, no haggling. They took the vehicle that I bought in on a trade. When they pu I am a return customer and will most likely be back again. No junk fees, no haggling. They took the vehicle that I bought in on a trade. When they put this vehicle on the lot to sell, they had replaced the brakes, all four tires and performed the complete 40,000 mile service on the vehicle. Impressively ultra professional. Donnie and Javier were absolutely professional in each and every aspect of their interactions on the phone, texting, pre and post sale. I would highly recommend either one of these gentlemen to work with on your purchase from Northside Lexus. More

by Stuart Umlauf Verified Customer Verified Customer

Helpful 0

Report | Print

I receive very attentive care at the dealership. I never have to wait long before I am offered a loaner car. Service is excellent. I love going to the dealership. I am always offered something to dr I never have to wait long before I am offered a loaner car. Service is excellent. I love going to the dealership. I am always offered something to drink and WiFi service. More

by FOXXYLIN.677 Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone at the dealership was friendly and courteous especially our sales person who was able to work a great opportunity and put us in a Lexus. It was also a pleasure working with the finance team who especially our sales person who was able to work a great opportunity and put us in a Lexus. It was also a pleasure working with the finance team who completed the paperwork quite quickly, no long waits. The coffee was great too. More

by DMNISHTICK Verified Customer Verified Customer

Helpful 0

Report | Print

My salesman was not good. I called the dealership knowing which car I wanted and was assigned to Javier Calderon. I scheduled my test drive and when I arrived he wasn’t very k I called the dealership knowing which car I wanted and was assigned to Javier Calderon. I scheduled my test drive and when I arrived he wasn’t very knowledgeable about the car. He didn’t explain many of the features and he didn’t even know much about what’s included in the L/certified program. Additionally, I’m upset with the communication - it was bad. I signed paperwork and arranged my down payment. I left my car at the dealership that day because Javier explained there would be a touch-up guy the next day that could take care of a scratch on the car. We agreed to 3pm and he didn’t meet me there. On top of that, he waited til I arrived to the dealership to let me know that the touch-up guy called in that day and it couldn’t ve fixed… I was very upset especially knowing that I live 45 minutes away. I wasted a trip. This is not the experience I would’ve expected from Northside Lexus. If it wasn’t because I love my car, I definitely would not have given Javier the sale. More

by GLORYLMARTINEZ Verified Customer Verified Customer

Helpful 0

Report | Print

I Have driven Lexus since the year 2000 and bought 6 different models and never had any problems with the CAR OR SERVICE different models and never had any problems with the CAR OR SERVICE More

by EXYOOPER33 Verified Customer Verified Customer

Helpful 0

Report | Print

Dealing with Javier was a pleasure! He did his best to make sure we were as happy as possible. He did his best to make sure we were as happy as possible. More

by Natalie Verified Customer Verified Customer

Helpful 0

Report | Print

I have to say it was a fast and professional experience. I enjoyed every minute of it. I enjoyed every minute of it. More

by shemikawashington.77 Verified Customer Verified Customer

Helpful 0

Report | Print

Had such an amazing experience with north side Lexus, the process was seamless and everyone who we worked with was very helpful. process was seamless and everyone who we worked with was very helpful. More

by MADDIELYON Verified Customer Verified Customer

Helpful 0

Report | Print

Javier was wonderful to work with. I knew exactly what I wanted and he made it easy to get it. I knew exactly what I wanted and he made it easy to get it. More

by LBAECKEL Verified Customer Verified Customer

Helpful 0

Report | Print