Justin Tinker
Justin Tinker at Folsom Lake Nissan

Justin Tinker

DP

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

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4.2
9 Reviews
4.2

9 Reviews

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9 Reviews of Justin Tinker

November 03, 2026

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Employee Rating

I was really happy with my experience. I called for a last minute appointment and they were able to get me in no problem. They also washed my car which was so amazing and helpful. More

by Stephanie Sarmiento
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2026

Folsom Lake Nissan responded

Our team was pleased to fit your Nissan Frontier in for a last minute service appointment. We're glad the car wash was a welcome addition to your visit!

October 24, 2026

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GK was super knowledgeable, professional and went above and beyond with information on our first EV. What a pleasureable experience. We got the exact car we wanted! Justin was also great to work with and More

by SUZPATTERSON
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Recommend Dealer
Yes

Other Employees Tagged: GK Singh

Oct 24, 2026

Folsom Lake Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Folsom Lake Nissan.

October 21, 2026

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Second time visiting the dealer for routine maintenance. From Drew on the service drive, Ping helping me in parts, Ricky working on the truck. And Joey cashiering me out. Everything was professional quick a More

by SCALORAB
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Drew Poppler, Joseph Sandridge , Ping, Ricky

Oct 21, 2026

Folsom Lake Nissan responded

Being your go-to spot for routine maintenance again means a lot to our team. We’re pleased Drew could welcome you on the service drive and that our parts department and service technicians kept everything professional and efficient for your Nissan Titan. Your kind words and five-star rating mean a great deal to us.

October 17, 2026

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Drew is an excellent Service Advisor, listens to customer's needs, suggests the right approach to repair/maintenance, even helps with obtaining a rental vehicle if car will be in for several hours. More

by JDRULLODA
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Recommend Dealer
Yes

Other Employees Tagged: Drew Poppler, Joseph Sandridge , Joseph(Service Receptionist)

Oct 17, 2026

Folsom Lake Nissan responded

Knowing that the inspection videos helped build your confidence and trust means a lot to our service team. Drew will be pleased to hear you appreciated his attentive advice and help arranging a rental, and Joseph is glad he could resolve your billing question with genuine concern. Thank you for sharing your outstanding experience with the service on your Nissan Ariya.

September 25, 2026

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The workers at Nissan were awesome and professional and I loved the work with them.They treated me with Respect. More

by DAVIDALLENDORF24
Sales Price Transparency
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Recommend Dealer
Yes
Sep 25, 2026

Folsom Lake Nissan responded

Your note about being treated with respect by our team is truly appreciated. We’re glad your new Nissan Rogue purchase felt professional and welcoming. Hearing that you loved working with us means a great deal to our team.

September 21, 2026

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They are not equipped to process DMV transactions in a timely manner like reputable car dealers who use the direct DMV electronic transfer of ownership process. The dealer is not upstanding and does not More

by raynjoanvictor
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Mike Artero , Sabastian

Sep 28, 2026

Folsom Lake Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

September 19, 2026

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Employee Rating

Love the customer service i recieve from the sales team and service center will continue doing business More

by kilmandanny
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: GK Singh, Javier Quiroz

Sep 19, 2026

Folsom Lake Nissan responded

Knowing our sales team and service center provided care you value for your Nissan Murano is rewarding. Hearing you’ll continue doing business means a lot to us.

September 16, 2026

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Great customer service! Went above and beyond! The new owner is also very friendly and considerate! More

by KIMNSTUHR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson

Sep 16, 2026

Folsom Lake Nissan responded

Knowing that our service team exceeded your expectations is rewarding. We appreciate your mention of our new owner’s friendly and considerate approach.

August 01, 2026

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Employee Rating

Workmanship needs improvement. Spent a lot of money and still had to bring car back. Seemed to be rushed. Courtesy car and wash not offered More

by twontints
Service Price Transparency
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Service Communication
Recommend Dealer
No
Aug 06, 2026

Folsom Lake Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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