Jay Bakr
Jay Bakr at Rizza Cadillac Buick GMC
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Jay Bakr | Page 14

Sales Manager

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.6
155 Reviews

Dealership Experience

11 yrs, 10 mos

4.6

155 Reviews

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155 Reviews of Jay Bakr

January 11, 2019

Dealership Rating
Employee Rating

John did an excellent job. John, taught me how to start, program and drive the car. He used his pad which was very helpful. He was calm and took his time with me answering any q More

by K.D.2019 XT5 AWD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcelino Alfaro, Steve Barakat, Jason Barclay, John O'Connell, Felix Vasquez

Jan 15, 2019

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear John was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 08, 2019

Dealership Rating
Employee Rating

Purchase Great effort by the team to win my business. Wasn’t sure if was going to do a deal but John and Jay were outstanding. More

by GGOMEZ42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Davis, John O'Connell

Jan 09, 2019

Rizza Cadillac Buick GMC responded

Thank you for the feedback. Please come visit us if you need anything else, be it service or sales. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 01, 2019

Dealership Rating
Employee Rating

Awesome Service This is my 3rd vechicle purchase with Rizza and each experience has been awesome! With the outstanding service and attention, I feel just like family! More

by llector5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcelino Alfaro

Jan 03, 2019

Rizza Cadillac Buick GMC responded

Thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 30, 2018

Dealership Rating
Employee Rating

Always a great experience Tony Rizza and his dealership personnel always treat me well. I have bought all my cars from Tony’s dealership for over 30 years. I recommend going if More

by frequent customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Davis

Jan 02, 2019

Rizza Cadillac Buick GMC responded

You have been doing business with Rizza Cadillac Buick GMC for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 29, 2018

Dealership Rating
Employee Rating

Personal Attention & Absolute Professionalism We had the pleasure of picking up a new Escalade last night and it was the easiest, smoothest transaction we've ever experienced with any dealership. More

by Dee Iantorno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John O'Connell

Jan 02, 2019

Rizza Cadillac Buick GMC responded

Thank you and congratulations on your new Escalade! We are so pleased that Jay and John could make your visit easy and smooth, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 28, 2018

Dealership Rating
Employee Rating

Fantastic Just want to say that Danielle is a fantastic service advisor. She always takes the time to explain to you what’s going on with your car. More

by Sarahg1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Larry Papp, Roy Sommerfeld, Mark Hoover, Joe Volturo , Marcelino Alfaro, Mo Almasri, Steve Barakat, Mike Mikicic, John O'Connell

Jan 02, 2019

Rizza Cadillac Buick GMC responded

Thank you for the awesome feedback! You're right, Danielle is a fantastic service advisor and we appreciate all she does for us! We're very happy to hear that he was there to provide you with great service. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 23, 2018

Dealership Rating

Amazing Changed my battery and fixed my sunroof in one hour on a Saturday so I could puckup my son and take him to an event for a Christmas present. Above and More

by 5050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez

Dec 27, 2018

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 21, 2018

Dealership Rating
Employee Rating

Very satisfied Level of professionalism, knowledge and experience. Attentiveness to my needs and overall attention given to my desired product selection. Througho More

by wbiraylaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Allegretti, Chris Davis

Dec 27, 2018

Rizza Cadillac Buick GMC responded

It’s great to know that we provided an exceptional experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions, please let us know! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 18, 2018

Dealership Rating
Employee Rating

Great fast and friendly. They did what they said they were going to do. They had a loaner ready for me. They also called me the same day and said the vehicle was done. More

by HSMITH5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 19, 2018

Rizza Cadillac Buick GMC responded

Thank you for the feedback! Please come visit us if you need anything else, be it service or sales. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 06, 2018

Dealership Rating
Employee Rating

Totally satisfied Becky was terrific to do business with... she was extremely knowledgeable and friendly!!! Also the technicians were extremely friendly... would defini More

by TRIFFLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Agnes Casino

Dec 10, 2018

Rizza Cadillac Buick GMC responded

Thank you so much for this lovely review and for your recommendation! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Becky and our team was extremely friendly and knowledgeable during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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