Jay Bakr
Jay Bakr at Rizza Cadillac Buick GMC
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Jay Bakr | Page 15

Sales Manager

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.6
155 Reviews

Dealership Experience

11 yrs, 9 mos

4.6

155 Reviews

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155 Reviews of Jay Bakr

November 27, 2018

Dealership Rating
Employee Rating

Last minute oil change and repairs The people were friendly and helpful. I called last minute to change days for my appointment and they got me in and out. Thanks so much! More

by BSTOLI333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 28, 2018

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful and friendly during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 24, 2018

Dealership Rating

Very comfortable and pleasant experience Love the service would recommend these services and yes I am completely satisfied with the level of service and friendly staff that was on hand More

by Password12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Choi , Marcelino Alfaro, Mo Almasri, Steve Barakat, David Beutler, Candy Brown, Joe Ceplecha , Chris Davis

Nov 26, 2018

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your recommendation. Please let us know when we can be of service again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 02, 2018

Dealership Rating
Employee Rating

The best!! Everything was smooth start to finish. Never had an experience like this ever before. I would recommend this place to anyone who is looking for a car More

by Zerokool009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nick Richko , Jim Allegretti, Steve Barakat, Agnes Casino, David Casino, Mike Lorenzo, Amanda Pickett, Juan Rocha

Nov 06, 2018

Rizza Cadillac Buick GMC responded

We are pleased to hear your experience was smooth from start to finish. We’re eager to assist you with every aspect of your automotive inquiries in the future. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 01, 2018

Dealership Rating
Employee Rating

Top Notch If you are looking for a dealer that focuses on exceeding customers expectations, this is the place to go. Jay Bakr did whatever he could do to mak More

by Azmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Choi

Nov 08, 2018

Rizza Cadillac Buick GMC responded

Taking the time to leave this review means a lot to us. A pleasurable experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 31, 2018

Dealership Rating
Employee Rating

Excellent Service Couldn’t be happier with our experience with Rizza Cadillac. Marco was extremely helpful and knowledgeable in every aspect of the car we were conside More

by STORINO.PAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcelino Alfaro

Nov 01, 2018

Rizza Cadillac Buick GMC responded

Thank you for taking the time to submit this awesome feedback, STORINO.PAM. Hearing that you received excellent service from Marco & Jay is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 21, 2018

Dealership Rating
Employee Rating

Excellent service from the time you enter until your vehicle Excellent Service department and great dealership that takes great care of the customer! The staff is top quality!!! To ensure the quality of work don More

by SANDRA2132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Choi , Marcelino Alfaro, Jim Allegretti, Mo Almasri

Oct 22, 2018

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 04, 2018

Dealership Rating

You guys do the work and then find a reason for bad quality Never fixed brakes right first time, been squeaking since, now you r telling me it rear brakes. Even though the front brakes that u fixed at beginning More

by NAJLARAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 29, 2018

Rizza Cadillac Buick GMC responded

I am very sorry to hear about your recent experience with our service department. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you and regaining your trust in our business. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 03, 2018

Dealership Rating
Employee Rating

Excellent service Danielle is our service representative and she is excellent. We trust her and she is main reason we continue to use Cadillac service. Extremely eff More

by ghagen6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bakr, mike

Oct 04, 2018

Rizza Cadillac Buick GMC responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 29, 2018

Dealership Rating
Employee Rating

Re call Great service when I make appointments they get me in as soon as possible I would recommend this service center to family and friends I gave the the 5 More

by Kburke4545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoover, Joe Volturo , Jim Allegretti, Steve Barakat, Chris Davis, Mike Lorenzo, Mike Mikicic, John O'Connell, Amanda Pickett

Oct 01, 2018

Rizza Cadillac Buick GMC responded

Kburke4545, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 01, 2018

Dealership Rating
Employee Rating

New Car Purchase Our salesman Chris Davis was a pleasure from the get go..my wife and I wound up purchasing a car from him..part of that reason was Chris’s expertise o More

by drew1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Choi , Marcelino Alfaro, Jim Allegretti, Mo Almasri, Steve Barakat, Candy Brown, David Casino, Joe Ceplecha , Joe Gonzalez

Aug 02, 2018

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback, Drew. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Chris. Please let us know if we can ever help you in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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