Jay Carlos
Jay Carlos at City Limits Nissan

Jay Carlos | Page 10

Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.8
123 Reviews
4.8

123 Reviews

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123 Reviews of Jay Carlos

December 07, 2024

Dealership Rating
Employee Rating

The dealership is definitely worth going going to. Prompt service and friendly is key. They have it all. They go way and beyond to make the customer happy. More

by Chelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Saul Vela

Dec 07, 2024

City Limits Nissan responded

Thank you so much for your kind review, I will be sure to pass your comments along to the team and we hope to see you again soon! Thank you, Jason Laguna General Manager

December 01, 2024

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Your staff is always courteous and efficient. I have always been pleased with your service. More

by terry-cindy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 02, 2024

City Limits Nissan responded

I am so glad to hear that you are always well taken care of when you visit, we appreciate your feedback and look forward to seeing you again soon! Here's to many more happy miles, thanks again and have a fantastic week! Jason Laguna General Manager

November 30, 2024

Dealership Rating
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Experience was calm and delightful, and was informative on the vehicle purchased,thank you Kemi More

by ROBERTLANDMARK60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Andrew "Buzz" Buzzerd, Jayden Scott, Saul Vela, Kemi Pignault was the salesman

Nov 30, 2024

City Limits Nissan responded

Thank you so much for taking the time out of your day to leave us this wonderful review, we greatly appreciate it! Welcome to the City Limits Nissan family, and have a fantastic weekend! Thank you, Jason Laguna General Manager

November 27, 2024

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Employee Rating

Jayden Scott was so nice and friendly . He was able to tell me what repairs needed for my vehicle. It was nice to see my car was washed and vacuumed. I hope Jayden keeps that good attitude More

by JACKIESTERLING59
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Andrew "Buzz" Buzzerd, Jayden Scott

Nov 29, 2024

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

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I had an appointment for routine maintenance on my 2020 Rogue Sport. The representatives were very professional and knowledgeable. They did not pressure me into adding more service which was very nice. More

by TANGELA3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2024

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2024

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Fantastic service. Was greeted promptly when I arrived and was offered drinks and snacks as I waited for my oil change and tire rotation. Great experience over all and More

by johnnyz50
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chenin Buck, Daniel Sanchez , Andrew "Buzz" Buzzerd, Jason Laguna, Geoffrey McClard, Joe Oswald, Oswaldo Ramirez, Jayden Scott, Caitlyn Stox

Nov 21, 2024

City Limits Nissan responded

Thank you for such kind words, I will be sure to pass them along to the team and we look forward to your next visit with us! Here's to many more happy miles! Thank you, Jason Laguna General Manager

Nov 22, 2024

City Limits Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 19, 2024

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Employee Rating

I take my vehicle for an oil change and inspection when it is time to take it in… always courteous and polite personnel…. More

by doram654
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Andrew "Buzz" Buzzerd, Jayden Scott, Saul Vela

Nov 19, 2024

City Limits Nissan responded

Thank you for your kind words, I will be sure to pass them along to the team and we hope to see you again soon! If you need anything at all, we're always happy to help! Thank you, Jason Laguna General Manager

November 16, 2024

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Employee Rating

service department. needs to simply be replaced, poor service trying to hustled you for things that do not need fixing! for more money. More

by postman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Sanchez, Robert Heredia , Sergio Dehoyos, Jason Laguna, Jayden Scott, Cree Shumaker, Saul Vela

Nov 16, 2024

City Limits Nissan responded

I'm so sorry to hear you did not have a good experience with us, we strive to provide top notch and transparent service for every customer and take it very seriously when we fall short. If you are willing to provide us with more information about your visit so that we might use it to improve and potentially turn your experience around, please reach out at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

November 13, 2024

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Very efficient with my time and money. only did essential items. no upsell of unnecessary service More

by hollyclause
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2024

City Limits Nissan responded

Thank you for your kind review, our Service team is always here to help so please reach out if you need anything at all! Thank you, Jason Laguna General Manager

November 13, 2024

Dealership Rating
Employee Rating

I recently purchased a pre-certified used Frontier from Round Rock Nissan for my business. I didn't realize it had rust in the bed and a large crack until days after getting the truck. Round Rock has been More

by CMEMMOTT85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew "Buzz" Buzzerd

Nov 14, 2024

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with this wonderful review, I will be sure to pass your comments along and we look forward to providing you with many more happy miles! If you need anything at all, please reach out to us as we're always here to help. Thanks again and have a fantastic weekend! Thank you, Jason Laguna General Manager

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