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Jay Carlos
Jay Carlos at City Limits Nissan

Jay Carlos | Page 10

Service Manager

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.8
128 Reviews
4.8

128 Reviews

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128 Reviews of Jay Carlos

December 16, 2024

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Employee Rating

Excellent service, video review of the service that shows away to fix in case of the issue. More

by RICHABUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

City Limits Nissan responded

Thank you for taking the time to leave us a review, we appreciate your feedback and hope to work with you again soon! Thank you, Jason Laguna General Manager

December 14, 2024

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Employee Rating

Service was great and the young man who helped me was very knowledgeable, helpful & courteous. More

by Fred Guerra
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

City Limits Nissan responded

Hello Fred, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 14, 2024

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Employee Rating

Service was excellent. Quick, efficient and I knew all of my options in regards to my car future care. More

by ktriplett824
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

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Employee Rating

Great place as always! Took care of my car as expected. Excellent customer service thank you! More

by ZELDA.STANFORD39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Andrew "Buzz" Buzzerd, Eric Hernandez, Jayden Scott, Saul Vela

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Dec 12, 2024

City Limits Nissan responded

Thank you so much for your kind review, we appreciate you and look forward to seeing you again soon! Thank you, Jason Laguna General Manager

December 12, 2024

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Employee Rating

Waited for over 2. 5 hours for an oil change and tire rotation - seems like the names change has affected to service - my hub cap flew off and 2 of my tire air caps were More

by RAGARZA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 12, 2024

City Limits Nissan responded

I am so sorry to hear you had a less than exceptional experience with our team. Thank you for providing us with this important feedback, we will use your comments to refine our efforts and ensure this does not happen again. If you would like to provide any additional information, please reach out to us at 512-444-1400. Our goal is to provide top notch service to every guest, every time and your comments will go a long way in helping us achieve that goal. Thank you again and have a great weekend. Jason Laguna General Manager

December 07, 2024

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Employee Rating

The dealership is definitely worth going going to. Prompt service and friendly is key. They have it all. They go way and beyond to make the customer happy. More

by Chelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Saul Vela

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Dec 07, 2024

City Limits Nissan responded

Thank you so much for your kind review, I will be sure to pass your comments along to the team and we hope to see you again soon! Thank you, Jason Laguna General Manager

December 01, 2024

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Employee Rating

Your staff is always courteous and efficient. I have always been pleased with your service. More

by terry-cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

City Limits Nissan responded

I am so glad to hear that you are always well taken care of when you visit, we appreciate your feedback and look forward to seeing you again soon! Here's to many more happy miles, thanks again and have a fantastic week! Jason Laguna General Manager

November 30, 2024

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Employee Rating

Experience was calm and delightful, and was informative on the vehicle purchased,thank you Kemi More

by ROBERTLANDMARK60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Andrew "Buzz" Buzzerd, Jayden Scott, Saul Vela, Kemi Pignault was the salesman

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Nov 30, 2024

City Limits Nissan responded

Thank you so much for taking the time out of your day to leave us this wonderful review, we greatly appreciate it! Welcome to the City Limits Nissan family, and have a fantastic weekend! Thank you, Jason Laguna General Manager

November 27, 2024

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Employee Rating

Jayden Scott was so nice and friendly . He was able to tell me what repairs needed for my vehicle. It was nice to see my car was washed and vacuumed. I hope Jayden keeps that good attitude More

by JACKIESTERLING59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Andrew "Buzz" Buzzerd, Jayden Scott

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Nov 29, 2024

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

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Employee Rating

I had an appointment for routine maintenance on my 2020 Rogue Sport. The representatives were very professional and knowledgeable. They did not pressure me into adding more service which was very nice. More

by TANGELA3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 28, 2024

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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