Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jay Carlos
Jay Carlos at City Limits Nissan

Jay Carlos | Page 9

Service Manager

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

Contact Me
4.8
128 Reviews
4.8

128 Reviews

Write a Review

128 Reviews of Jay Carlos

January 12, 2025

Dealership Rating
Employee Rating

The thing I like most is the customer service. I’ve had the same advisor multiple times and I really enjoy working with him! More

by LAUREN MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 13, 2025

City Limits Nissan responded

I am so glad to hear that you are well taken care of during your visits, and I'll be sure to pass your comments along! If you need anything at all, please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Jason Laguna General Manager

Jan 14, 2025

City Limits Nissan responded

Hello Lauren, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2025

Dealership Rating
Employee Rating

Despite my service was delayed, the large waiting open areas are nice to being comfortable. They offer complimentry coffee, dnacks and other beverages, which helps while you wait. The staff is friendly. More

by me
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 09, 2025

City Limits Nissan responded

Thank you so much for taking the time to leave us your feedback, we greatly appreciate it and are grateful for the opportunity to earn your business! If you need anything at all, please contact us. We're always happy to help! Thanks so much and have a great weekend! Jason Laguna General Manager

January 08, 2025

Dealership Rating
Employee Rating

City Limits Nissan Service department was awesome. Everyone was pleasant to talk to and they kept me updated on my vehicle throughout the process. More

by NURSESONJA84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J Herrera was who I worked with and he was great.

Report | Print
Jan 09, 2025

City Limits Nissan responded

We are so glad to hear that you had a great visit with the Service team, I'll be sure to pass your comments along and we look forward to your next visit with us! Thank you, Jason Laguna General Manager

Jan 10, 2025

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

Dealership Rating
Employee Rating

Great service 100% better than the previous dealership management. Will use their services again. Thanks More

by MORENOC72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 09, 2025

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, and I am so glad to hear the Service team took great care of you! If you need us at all, please don't hesitate to reach out. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

Jan 10, 2025

City Limits Nissan responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2024

Dealership Rating
Employee Rating

Jay Carlos was invaluable and went above and beyond to complete my vehicle maintenance. The vehicle inspection video by technician Brandon was very helpful. More

by rubinjacksonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon, Technician - 5 Stars

Report | Print
Dec 30, 2024

City Limits Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2024

Dealership Rating
Employee Rating

Jay had really good customer service manners. He explained in detailed the procedures on what they look for and after explained the recommendations. More

by FARRAH1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 28, 2024

City Limits Nissan responded

I am so glad to hear that you had a great visit with our Service team, thank you for taking the time out of your day to tell us about it and I will be sure to pass your comments along! If there is anything else we can do for you, please don't hesitate to contact us. Thanks again and have a fantastic weekend! Jason Laguna General Manager

December 24, 2024

Dealership Rating
Employee Rating

Generally a good experience when I come here! The people are nice and the inside is nice and well stocked for waiting. More

by JE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 26, 2024

City Limits Nissan responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 23, 2024

Dealership Rating
Employee Rating

Great service dept. will keep coming back for more service and repairs and will tell my friends and family More

by 102david.ojeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Andrew "Buzz" Buzzerd, Eric Hernandez, Jayden Scott

Report | Print
Dec 23, 2024

City Limits Nissan responded

Thank you so much for your kind words, and for taking the time to tell us about your visit! We appreciate you and hope to see you soon! Thank you, Jason Laguna General Manager

December 23, 2024

Dealership Rating
Employee Rating

The excellent service meets my expectations I like the customer service and they are always on time .. More

by munoztere77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 23, 2024

City Limits Nissan responded

I am so glad to hear that we met your expectations, we appreciate you and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

December 17, 2024

Dealership Rating
Employee Rating

Very pleasant to work with. With any questions I have they know the answer.i came in early for appointment because of the trouble I had and took my car with a hassle of being ea More

by ANGELICA_RUIZ82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 17, 2024

City Limits Nissan responded

Thank you so much for providing us with a review regarding your recent Service visit, I am so glad to hear the team took great care of you and will be sure to pass your comments along! If you need anything, please reach out to us at 512-444-1400 and we'd be happy to help! Thank you, Jason Laguna General Manager

1
...
8
9
10
...
13

Dealership Inventory (363 Vehicles)

used 2021 Mercedes-Benz GLS 580 car, priced at $42,801
2021 Mercedes-Benz GLS 580
used
Black exterior
Automanual
All-wheel Drive
$42,801
View Details
new 2026 Nissan Frontier car, priced at $35,466
2026 Nissan Frontier
new
Glacier White exterior
Automanual
Rear-wheel Drive
$35,466
View Details
used 2019 INFINITI QX80 car, priced at $17,197
2019 INFINITI QX80
used
Hermosa Blue exterior
Automatic
Rear-wheel Drive
$17,197
View Details
new 2026 Nissan Rogue car, priced at $31,534
2026 Nissan Rogue
new
Super Black exterior
CVT
All-wheel Drive
$31,534
View Details
used 2026 Nissan Murano car, priced at $37,998
2026 Nissan Murano
used
Gun Metallic exterior
Automanual
All-wheel Drive
$37,998
View Details
used 2012 Nissan Juke car, priced at $4,200
2012 Nissan Juke
used
Cayenne Red exterior
CVT
Front-wheel Drive
$4,200
View Details
View All Inventory