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Jay Carlos
Jay Carlos at City Limits Nissan

Jay Carlos | Page 11

Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.8
123 Reviews
4.8

123 Reviews

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123 Reviews of Jay Carlos

November 13, 2024

Dealership Rating
Employee Rating

Got the deal I wanted and left in the car that same day, what else can you ask for? More

by bhornyak11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clayton Grassi, Oswaldo Ramirez

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Nov 14, 2024

City Limits Nissan responded

I am so glad to hear you had a great visit with us, we're excited to welcome you to the City Limits Nissan family and hope to see you again soon! Thank you, Jason Laguna General Manager

November 12, 2024

Dealership Rating
Employee Rating

Always able to schedule service quickly. Service is performed quickly. Staff is professional and friendly! More

by CEPRESSMONICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jayden Scott

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Nov 14, 2024

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2024

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Employee Rating

The dealership was very nice and I was able to get some things done and I tested drive a new car but I didn’t get it. More

by bighouse2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Karagiannis

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Nov 11, 2024

City Limits Nissan responded

Thank you for your review, we appreciate your feedback and look forward to seeing you again soon! If there is anything at all we can do for you, please reach out. Have a great week! Thank you, Jason Laguna General Manager

November 09, 2024

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Employee Rating

Ray was great and very helpful. I will be back for another service in the future. More

by DESIREE.KIBBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2024

City Limits Nissan responded

I am so glad to hear the Service team took great care of you, thank you for taking the time to leave your review and we hope to provide you with many more happy miles! Thank you, Jason Laguna General Manager

November 08, 2024

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Employee Rating

Everyone is so helpful and kind, my inspection took no time at all and they even washed my car for me! More

by CCAMILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Andrew "Buzz" Buzzerd, Diamond Carson, Jayden Scott, Saul Vela

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Nov 08, 2024

City Limits Nissan responded

Thank you so much for taking the time to leave us your review, we appreciate you and look forward to your next visit! Thank you, Jason Laguna General Manager

November 08, 2024

Dealership Rating
Employee Rating

I had a great experience at Nissan! The team made me feel right at home—everyone knew me by name and always took the time to check in and make sure I was comfortable. Saul was such a gr More

by edenlea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez , Andrew "Buzz" Buzzerd, Jayden Scott, Saul Vela

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Nov 08, 2024

City Limits Nissan responded

Thank you so much for this kind review, we so appreciate you and will be passing your comments along to the team! Would you mind editing the overall star rating from a 1? This review is showing up as a negative response and based on the content it seems to be an accident! Thank you, Jason Laguna General Manager

November 06, 2024

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Employee Rating

Joseph is an excellent service representative! He walked me through every aspect of the process. More

by BILLIE_LACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2024

City Limits Nissan responded

I appreciate your feedback, and am glad to hear the Service team took such good care of you. We look forward to seeing you again soon, and hope you have a great day! Thank you, Jason Laguna General Manager

November 05, 2024

Dealership Rating
Employee Rating

They were very friendly, and it was a clean atmosphere. It was a smooth transaction. More

by lisasprocessing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stevorn Richards , Jason Laguna, Severo Perez

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Nov 07, 2024

City Limits Nissan responded

Thank you for taking the time to let us know about your recent visit with us! We appreciate your time, and are excited to welcome you to the City Limits Nissan family! Thank you, Jason Laguna General Manager

November 05, 2024

Dealership Rating
Employee Rating

The are respectful. They are quick to help out on the customers. Their response time is incredibly fast! More

by Isaiah D Mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Severo Perez, Jayden Scott, Kemy , Ezekiel

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Nov 07, 2024

City Limits Nissan responded

Thank you for providing us with your feedback, we greatly appreciate it and look forward to seeing you again soon! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, Jason Laguna General Manager

November 02, 2024

Dealership Rating
Employee Rating

Service advisor was friendly and kept us informed throughout the wait. Little to no pressure to upsell. Very comfortable waiting area. More

by dan_quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, we appreciate you and look forward to your next visit with us! Have a great weekend! Thank you, Jason Laguna General Manager

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