The process was so simple and easy.
Everyone at City Limits Nissan was so nice and helpful.
Everyone at City Limits Nissan was so nice and helpful.
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by LOGAN629
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kendra Downey
Jan 20, 2025 -
City Limits Nissan responded
We are so glad to have provided you with a stress-free experience! If you need us at all, please reach out to 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week!
Thank you,
Jason Laguna
General Manager
The service used to be very good, however, I paid a lot
of $ related to the suggestion maintenance, including the tire rotation, and the tires were not calibrabed as I was expecting. Unfortunately, no sutt
of $ related to the suggestion maintenance, including the tire rotation, and the tires were not calibrabed as I was expecting. Unfortunately, no suttle on the weekends anymore or car wash after service completed, which used to be a nice customer services.
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by RAQUEL.WIESEL
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
City Limits Nissan responded
Thank you for taking the time to leave us your feedback, we appreciate you and will use your comments to refine our efforts in offering a top notch experience for our guests. We will review this information and reach out to you soon. In the meantime, if you'd like to provide any more feedback, please reach out to 512-444-1400 at your convenience.
Thank you,
Jason Laguna
General Manager
Prompt.
Courteous. Informative. Will keep taking the car for service here. Even comes with a free car wash.
Courteous. Informative. Will keep taking the car for service here. Even comes with a free car wash.
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by MCGRAW.MAIL1
Verified Customer
Verified Customer
Service Price Transparency
Jan 18, 2025 -
City Limits Nissan responded
Thank you so much for taking the time to tell us about your visit, we appreciate it and are grateful for the opportunity to earn your business! If you need anything at all, please reach out at 512-444-1400 as we are always happy to help. Have a great weekend!
Thank you,
Jason Laguna
General Manager
Brought car in after there was damage to a tire guard at
11am. Meet with Andrew. Received a text approving services with no call and no video like usual receive. Called Andrew to speak about recommended ser
11am. Meet with Andrew. Received a text approving services with no call and no video like usual receive. Called Andrew to speak about recommended services and found out tires had not been aligned after receiving new tires from Nissan not even two weeks ago. Had to pay a nearly $1500 for two visits not even 3 weeks apart. Interesting this happened after my warranty expired…. Back to Andrew. Calls me “darling” in a text and calls me at 5:50pm to tell me my car is ready and they close at 6! The last two services have not been great. The car usually gets a wash and it wasn’t. I’d like a video of my service. I hope not to go back which sucks because I’ve been going here for the last 7 years. I have a log of issues documented and will keep an eye on upcoming things that goes wrong with my car.
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by tiffkbish
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Andrew "Buzz" Buzzerd
Jan 15, 2025 -
City Limits Nissan responded
Thank you for your feedback and for bringing this to our attention. I am sorry to hear that your visit with us was less than satisfactory, we are reviewing this and will reach out to you shortly. If you'd like to provide additional information in the meantime, please reach out to us at 512-444-1400 at your convenience.
Thank you,
Jason Laguna
General Manager
Jay was very helpful and informative about what was going
on with my car! He talked me through everything and gave me time to think over what I wanted to approve. Very friendly and great customer service!
on with my car! He talked me through everything and gave me time to think over what I wanted to approve. Very friendly and great customer service!
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by BARTLETT.JAZMINE96
Verified Customer
Verified Customer
Service Price Transparency
Jan 14, 2025 -
City Limits Nissan responded
I am glad to hear you had a good visit with our Service team, and I'll be sure to pass your comments along! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great week!
Jason Laguna
General Manager
The thing I like most is the customer service.
I’ve had the same advisor multiple times and I really enjoy working with him!
I’ve had the same advisor multiple times and I really enjoy working with him!
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by LAUREN MORGAN
Verified Customer
Verified Customer
Service Price Transparency
Jan 13, 2025 -
City Limits Nissan responded
I am so glad to hear that you are well taken care of during your visits, and I'll be sure to pass your comments along! If you need anything at all, please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week!
Jason Laguna
General Manager
Jan 14, 2025 -
City Limits Nissan responded
Hello Lauren, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Despite my service was delayed, the large waiting open
areas are nice to being comfortable. They offer complimentry coffee, dnacks and other beverages, which helps while you wait. The staff is friendly.
areas are nice to being comfortable. They offer complimentry coffee, dnacks and other beverages, which helps while you wait. The staff is friendly. Service writers are knowledgeable to repair needs. Nissan is great made branded vehicle to drive the Austin terrain.
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by me
Verified Customer
Verified Customer
Service Price Transparency
Jan 09, 2025 -
City Limits Nissan responded
Thank you so much for taking the time to leave us your feedback, we greatly appreciate it and are grateful for the opportunity to earn your business! If you need anything at all, please contact us. We're always happy to help! Thanks so much and have a great weekend!
Jason Laguna
General Manager
City Limits Nissan Service department was awesome.
Everyone was pleasant to talk to and they kept me updated on my vehicle throughout the process.
Everyone was pleasant to talk to and they kept me updated on my vehicle throughout the process.
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by NURSESONJA84
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
J Herrera was who I worked with and he was great.
Jan 09, 2025 -
City Limits Nissan responded
We are so glad to hear that you had a great visit with the Service team, I'll be sure to pass your comments along and we look forward to your next visit with us!
Thank you,
Jason Laguna
General Manager
Jan 10, 2025 -
City Limits Nissan responded
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service 100% better than the previous dealership
management. Will use their services again. Thanks
management. Will use their services again. Thanks
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by MORENOC72
Verified Customer
Verified Customer
Service Price Transparency
Jan 09, 2025 -
City Limits Nissan responded
Thank you so much for taking the time to leave us a review, and I am so glad to hear the Service team took great care of you! If you need us at all, please don't hesitate to reach out. Thanks again and have a great weekend!
Thank you,
Jason Laguna
General Manager
Jan 10, 2025 -
City Limits Nissan responded
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jay Carlos was invaluable and went above and beyond to
complete my vehicle maintenance.
The vehicle inspection video by technician Brandon was very helpful.
complete my vehicle maintenance.
The vehicle inspection video by technician Brandon was very helpful.
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by rubinjacksonjr
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brandon, Technician - 5 Stars
Dec 30, 2024 -
City Limits Nissan responded
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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