Jay Chhim | Page 9

Great customer service & very knowledgeable I was interested in purchasing a car in the near future, and I already had the Prius in mind. I wanted to get a idea of the costs that would go into p I was interested in purchasing a car in the near future, and I already had the Prius in mind. I wanted to get a idea of the costs that would go into purchasing a brand new car. Adam, was very helpful with going over the step by step process, of going through a credit check, going over different options of payments, etc. He helped me make the best decision that was right for me and my financial well being. He was also very patient as I was going through my options and pros and cons of buying a new car on that day, since it was my first time. I returned later on in the day with my mom, as I would be trading in her car to get the new Prius, and again Adam was very patient, and explained everything to my mom the way he did with me. I found him to be very honest and personable, he even referred to my mom as "mom"! Which was sweet! It felt like we were just talking to a close friend or family member throughout the whole process rather than a sales person. He really connects with the customers and makes it very easy and comfortable to ask questions, which was a really good experience . By the end of the entire process, it was 10:30pm but Adam, and Jay were both helping me out without hesitating, so I really appreciate that. They definitely go out of their way for customers. Adam took a lot of steps to ensure that the Prius I wanted, was still going to be there when I returned later on that same day, as it was the only one in that color and model. I would definitely recommend dealing with Adam when shopping at Elk Grove Toyota! More

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no pressure on car buying experience Car buying experience with this folks is awesome experience... Very professional, they treat us with respect, no hassle,no pressure and I'm looking fo Car buying experience with this folks is awesome experience... Very professional, they treat us with respect, no hassle,no pressure and I'm looking forward to get my next SUV here.. Thanks More

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Excellent experience I had a great experience This is my fourth purchase within 3 years .I would recommend this dealership to every one and if you want to have hassle fr I had a great experience This is my fourth purchase within 3 years .I would recommend this dealership to every one and if you want to have hassle free purchase go to Elk Grove Toyota More

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Just Like Family Love buying from here. This is our 3rd time. First was the Tacoma Dual Cab then the Corolla Sport and now the 2016 Rav 4. There was no pressure to buy Love buying from here. This is our 3rd time. First was the Tacoma Dual Cab then the Corolla Sport and now the 2016 Rav 4. There was no pressure to buy. The dynamic duo that assisted us was professional but yet took care of us like we were family. Shop here if you want the best experience and ask for Minh in sales and Jay in finance. Give you one guess where I will be going to buy my next car! More

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Just Looking.....for a great deal! Went into Elk Grove Toyota to "just look" at some Tundras until fate led us to Sam Khan. Sam happened to be in the parking lot near the used cars and Went into Elk Grove Toyota to "just look" at some Tundras until fate led us to Sam Khan. Sam happened to be in the parking lot near the used cars and we were trying to find the Tundras. He showed us a brand new one that just arrived that morning. This truck was awesome but I knew there was no way I was going to be able get a deal that would make this affordable. We went inside and sat down to figure out numbers. Long story short Sam got us way more for our trade in than I was expecting and gave us a great deal on my dream truck. So happy we went in to "just look" and now I have the truck I have always wanted. Thank you Sam Khan and Elk Grove Toyota! More

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Great Purchasing Experience My friend Branda brought me to Toyota Dealer after she had bought two cars from there. Great experience from the moment we walked out our own car to p My friend Branda brought me to Toyota Dealer after she had bought two cars from there. Great experience from the moment we walked out our own car to pulling the new car out. My friend Branda found Long Truong who helped her on her prior car purchase. Even Long was busy in the middle of helping a customer, he found another salesperson to help us with the test drive. When we came back in, Long was there to help us. Jay Chhim showed us the products and answered the questions we have. He was very respectful and professional. I will come back again if I need to get a car. Mabel More

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It was a great day to buy a new car! The service department is great, I don't have to wait for a long time. It does a lot while still making the customer experience excellent. I always be The service department is great, I don't have to wait for a long time. It does a lot while still making the customer experience excellent. I always been treated with respect and everyone is friendly and helpful. The Elk Grove Auto Mall is nice and clean. And with the help by Mr. Long and Mr. Jay Chhim, it easier to purchase the car. More

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Great Experience Overall, I had a great experience at Elk Grove Toyota. Tyler Babineau did a great job assisting us through the test drive and car buying process and w Overall, I had a great experience at Elk Grove Toyota. Tyler Babineau did a great job assisting us through the test drive and car buying process and worked with John Hilscher, who also did a great job, both helping us get the deals we were looking for. Jay Chhim them took the time to explain all of the options I could add to my purchase. Brandon Maeda took the time after the car purchase to explain all of the car features so that I left knowing exactly how everything worked. They were all patient and friendly and never made me feel pressured or rushed. Great job Elk Grove Toyota. More

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Greet Experience! I'd like to thank Bill Gann for his professional service. For sure I will see him again when I need a new vehicle in the near future. I'd like to thank Bill Gann for his professional service. For sure I will see him again when I need a new vehicle in the near future. More

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Fantastic and helpful staff. From the moment we walked in From the moment we arrived the staff were all fantastic. Our daughter chose Elk GrovevToyota for the second time due to their courteous and no pressur From the moment we arrived the staff were all fantastic. Our daughter chose Elk GrovevToyota for the second time due to their courteous and no pressure sales approach. We love Elk Grove Toyota and so will you! Scott is the man More

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