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Jay Derkacz
Jay Derkacz at Mercedes-Benz of Georgetown

Jay Derkacz | Page 13

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.9
141 Reviews
4.9

141 Reviews

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141 Reviews of Jay Derkacz

January 30, 2024

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Employee Rating

The dealership treated me great. I went for an A service and Jay presented me an 2024 EQE 500 for a loaner. Excellent experience. More

by KOOLROD1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2024

Mercedes-Benz of Georgetown responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 30, 2024

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Employee Rating

Very attentive and professional, good customer service! Service technician very knowledgeable and explained options and showed concern More

by ph413osh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richey Barnes

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Feb 01, 2024

Mercedes-Benz of Georgetown responded

We're glad to hear that you received attentive and professional service from a knowledgeable technician. Safe travels and we appreciate your business!

January 29, 2024

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Great service and friendly. My service was completed quickly and answer to noise was resolved. More

by lindalilly82
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2024

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

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Employee Rating

I have had the pleasure of buying several vehicles from this dealership and the customer service has always been Great! More

by pyoung7510@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2024

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 31, 2023

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Employee Rating

Service A took too long but was done well. Jay was very nice. Had prepaid service A. More

by Promise4me
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Jan 03, 2024

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Jay provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

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Employee Rating

Jay was very thorough and patient, when explaining my car’s service recommends. He exceeded my expectations. More

by Dlilia
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 03, 2024

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Jay went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

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Employee Rating

I have been coming to the Georgetown location since 2006 and have been a very satisfied customer since. Excellent staff and excellent service. More

by Delenela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2023

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

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Very professional and pleasant. They always aim to please and want a satisfied and happy customer. More

by cassandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2023

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

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Employee Rating

excellent service and attention to detail! Jay, our service advisor, is the very best we have ever encountered in 50+ years of car ownership! More

by DML
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2023

Mercedes-Benz of Georgetown responded

That's truly high praise for Jay's service as a service advisor! To be considered the very best in over 50 years of car ownership speaks volumes about his dedication and expertise. Thank you for your business!

October 31, 2023

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Employee Rating

If you’re a single woman, do not go here. It is very masculine energy and a woman should know her place attitude More

by Jmariesalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richey Barnes, Samantha Burnett, Melissa Coreas, Adam De Leon, Robert Diaz, Hector Dominguez, Danielle Doyle, Not sure of the sales guys name. I was inquiring about purchasing a G Wagon while my car was being serviced. This is not the first time I’ve been treated like I was equal

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Nov 02, 2023

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for this experience you had during your visit. I would like an opportunity to fix this and to earn your business, please contact me at (512) 942-6924. I look forward to speaking with you. Adam Fontenot, Service Director

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