Jay Derkacz | Page 3

Brandon was amazing in all aspects of the decision making, purchase and walk through. Kind, compassionate, and patient. His knowledge was off the chart yet he was able to make me understand and feel making, purchase and walk through. Kind, compassionate, and patient. His knowledge was off the chart yet he was able to make me understand and feel confident in my new car. A rare quality! I appreciate not only Brandon but also his service to our country and to Mercedes Benz of Georgetown for hiring such an outstanding young man!! More

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They fixed my car in a timely manner. However I was surprised that the car was in for warranty work it should have been washed, it was not. I hate that the little stuff doesn't seem to ge However I was surprised that the car was in for warranty work it should have been washed, it was not. I hate that the little stuff doesn't seem to get done. I will still bring my car there, but I do hope they do better. More

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Jay We had a great first time experience. Thank you for being very patience with us and great customer service. Thank you for being very patience with us and great customer service. More

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Experienced delay to initiate service. After resolution, service quick and high quality. Service advisor professional, friendly and covered issues in detail. I'd return to this dealer. After resolution, service quick and high quality. Service advisor professional, friendly and covered issues in detail. I'd return to this dealer. More

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Good communication, quality work, service advisor very professional. On schedule completion, modern service area and waiting room. professional. On schedule completion, modern service area and waiting room. More

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Very nice employees/ washed my car which was nice! My only complaint no loaner car 😒 I love having loaner! Customer with AMG got one, Made me feel that since my Benz wasn’t expensive enough I didn’t My only complaint no loaner car 😒 I love having loaner! Customer with AMG got one, Made me feel that since my Benz wasn’t expensive enough I didn’t get loaner. Might not be true But that’s how I felt 😭 More

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Great customer service. .Mr Jay has been great service manager. Please recognize him for doing a great job! .Mr Jay has been great service manager. Please recognize him for doing a great job! More

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The dealership facilities are Clem, quiet, and plenty of room to work privately while waiting on your car. The service tech was knowledgeable and didn’t pressure a client into making unnecessary repairs. room to work privately while waiting on your car. The service tech was knowledgeable and didn’t pressure a client into making unnecessary repairs. More

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Service manager Jay is very professional. He communicated with me clearly and promptly throughout my service visit. I was completely satisfied with the way my car's service was handled on a v He communicated with me clearly and promptly throughout my service visit. I was completely satisfied with the way my car's service was handled on a very busy Saturday. More

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Punctual and efficient. Work done are clearly explained. Service department people are courteous and responsive to meet customers’ needs. Work done are clearly explained. Service department people are courteous and responsive to meet customers’ needs. More

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