Jay Escobar | Page 214

Not customer friendly. It took almost 2 weeks to to get my car repaired. I was advised that my car would be ready on a specific day and it was not ready. My service advise It took almost 2 weeks to to get my car repaired. I was advised that my car would be ready on a specific day and it was not ready. My service adviser as always was helpful and I do feel that he did all that he could. When I call the service department I was placed on hold for 20 to 30 minutes. I had to hang up and call back. I did get a call form the service department that I would get my $100.00 deductible back. I will see if that is the case. I am in the market to purchase a new vehicle but will not purchase from this dealership due to the poor service. More

by jjones2660 Verified Customer Verified Customer

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Good service Always have great help when bring my truck in for service.. usually Jay helps me but when he is not there Scott is the go to guy . They are friendly Always have great help when bring my truck in for service.. usually Jay helps me but when he is not there Scott is the go to guy . They are friendly and always remember my name.. before I reach them More

by CASINO164 Verified Customer Verified Customer

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First service Jay from the front desk assisted me and He greeted me with a great smile and assisted me. I had a little wait but nothing i have to complain about. Th Jay from the front desk assisted me and He greeted me with a great smile and assisted me. I had a little wait but nothing i have to complain about. Thank you so much More

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Jay the Great Ive been coming to Bayside Jeep since getting my 2017 Jeep Wrangker. I truly appreciate Jay’s expertise and knowledge. Highly recommend him as a Servi Ive been coming to Bayside Jeep since getting my 2017 Jeep Wrangker. I truly appreciate Jay’s expertise and knowledge. Highly recommend him as a Service Advisor. Thank you for all of your help More

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Great staff Everyone was so helpful and easy to deal with they were able to answer all my questions and after going to other dealers it was a breath of fresh air Everyone was so helpful and easy to deal with they were able to answer all my questions and after going to other dealers it was a breath of fresh air to sit down with Avi and really have a normal conversation about getting a car . Highly recommend!! More

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Service I have to return for second trip for a part that is not in stock.. The chairs in the waiting area were filthy. Thank you for your concern. I have to return for second trip for a part that is not in stock.. The chairs in the waiting area were filthy. Thank you for your concern. More

by SOLROLER Verified Customer Verified Customer

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Quick service I came in with no appointment and was immediately greeted by the service manager Jay. I explained that a tire gauge cap had come off my tire and in th I came in with no appointment and was immediately greeted by the service manager Jay. I explained that a tire gauge cap had come off my tire and in the last month I’ve had to fill up my tire with air twice. I just wanted a single replacement cap, but Jay insisted he take a look at all 4 of my tires, replace the cap and inflate all the tires. I was in and out in 10 minutes top! Excellent service and I’m so happy that I purchased my car through his dealership. Thanks again! More

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Amazing service representative! My Jeep Grand Cherokee had some major issues with its engine and I unfortunately went with a third party insurance company that basically drag out the My Jeep Grand Cherokee had some major issues with its engine and I unfortunately went with a third party insurance company that basically drag out the approving process to a whole month , although the process was very frustrating, I am so greatful for Jay at Bayside Jeep Dealer he made sure the job was done throughly and that it was covered even when the insurance didn’t want to cover all the parts! Definitely recommend you ask for Jay at Bayside Jeep ! More

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It was ok the representatives were kind and helpful Overall, disappointed because the associate who drove my car to be serviced smelled unpleasant. The car and the floor mats were not put back properly Overall, disappointed because the associate who drove my car to be serviced smelled unpleasant. The car and the floor mats were not put back properly. More

by TIJUANA953 Verified Customer Verified Customer

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Excellent service finished in a very timely manner They took care of me right away they were very courteous helpful respectful and quick. I’ve never had a problem going there as I will continue even They took care of me right away they were very courteous helpful respectful and quick. I’ve never had a problem going there as I will continue even after 10 years of leasing and service!! More

by philthekid1 Verified Customer Verified Customer

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