Jay Gonzales
Jay Gonzales at Herb Chambers Ford of Westborough

Jay Gonzales | Page 3

Product Specialist

Herb Chambers Ford of Westborough

310 Turnpike Rd, Rte. 9
Westborough, MA 01581

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4.3
55 Reviews
4.3

55 Reviews

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55 Reviews of Jay Gonzales

November 29, 2023

Dealership Rating
Employee Rating

They are very professional, easy to work with, and pleasant. Would highly recommend to anyone whether it’s buying a car or service. More

by Pcurt13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Herb Chambers Ford of Westborough responded

We appreciate your recommendation and kind feedback! Thank you for choosing us! We'll see you next time. Safe travels! - The Herb Chambers Ford of Westborough Team

November 15, 2023

Dealership Rating
Employee Rating

Worked with Jay Gonzalez (Business Manager) and Miguel Silva (General Manager) at Herb Chambers Ford of Westborough. Very honest, upfront, willing to work with me, and customer oriented. I recently purcha More

by gxifaras
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Silva

Nov 15, 2023

Herb Chambers Ford of Westborough responded

We're so glad to know that you had a great experience with our team at Herb Chambers Ford of Westborough. It's wonderful to see how much you enjoyed your purchase process for the 2023 Ford F-150 XLT! We appreciate your recommendation and look forward to serving any future needs. Safe travels in your new ride!

August 28, 2023

Dealership Rating
Employee Rating

I had a great experience purchasing a F150 from Herb Chambers Westborough Miguel and Jay were very friendly and professional. I would definitely recommend Herb Chambers to any of my friends. More

by K8andp44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Silva , Corey Stewart

Aug 30, 2023

Herb Chambers Ford of Westborough responded

We're delighted to know you had a great purchase experience with Miguel and Jay at Herb Chambers Ford of Westborough. We appreciate your recommendation and see you again! Enjoy your new F-150!

July 26, 2023

Dealership Rating
Employee Rating

Happy to share this was the most pleasant car buying experience I have had! There was no wasting time and everything went smoothly. Traded my old car, switched my license plates and off I went! More

by Leon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Lehner

Jul 26, 2023

Herb Chambers Ford of Westborough responded

Hi Leon! Congratulations! We're delighted to know your car-buying experience at Herb Chambers Ford of Westborough was smooth and efficient. We hope you're enjoying the ride!

July 05, 2023

Dealership Rating
Employee Rating

Excellent place. George Muruiki and Jay Gonzalez were great in helping me get my truck. Both were very professional and very nice. I highly reccomend this dealership More

by mjjoyal77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Muriuki

Jul 05, 2023

Herb Chambers Ford of Westborough responded

Thank you for the awesome review! We're glad to hear that George and Jay provided you with excellent service at Herb Chambers Ford of Westborough. We appreciate your recommendation and hope you enjoy your new truck! Take care!

May 23, 2023

Dealership Rating
Employee Rating

Dealer is fantastic never any issues getting through to talk with a person. Service is excellent as well More

by allnbnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Silva, Rick Gadway , Anthony from service outstanding

May 24, 2023

Herb Chambers Ford of Westborough responded

We're so pleased to hear that you've had a great experience at Herb Chambers Ford of Westborough! Our team is dedicated to providing excellent service, and it's wonderful to know that we're meeting your expectations. Thank you for taking the time to share your feedback!

April 06, 2023

Dealership Rating
Employee Rating

Pleasant shopping experience, low pressure, knowledgeable support. Looking forward to meeting the service team. Thanks! More

by dave
Recommend Dealer
Yes

Other Employees Tagged: Paul Scannell

Apr 07, 2023

Herb Chambers Ford of Westborough responded

We're happy you had such a positive visit, Dave! We hope you come to see our service again for your next appointment! Thank you! - Herb Chambers Ford of Westborough

March 24, 2023

Dealership Rating
Employee Rating

Since I bought my car from there any time, I had a problem they took care of it. No questions asked I recommend my friends and family to go then buy a car and they will be happy as me. Thank you Ford More

by jward54691
Recommend Dealer
Yes

Other Employees Tagged: Marie Hamilton, Courtney Blasco, Jason Lehner, Miguel Silva , Igor DaFonseca, George Muriuki, Corey Stewart

Mar 24, 2023

Herb Chambers Ford of Westborough responded

Thank you for sharing your review! We're so honored that we earned your recommendation! We look forward to seeing you next time at Herb Chambers Ford of Westborough!

Mar 24, 2023

jward54691 responded

When I first bought my car there, they offered that extra assurance for the drivetrain I thought out they must be just trying to get more money from me but seven years later I realize it was the best move I’ve ever made. Thank you, Herb Chambers, Westborough you saved my life my next car and from will be coming from there anytime I buy a car I will be back I’m thinking about coming back and getting a new Lincoln now. Thanks again you made my day.

February 15, 2023

Dealership Rating
Employee Rating

Excellent customer service and care. I found all the features that I wanted in a truck and it was delivered on time. More

by Krobbins4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Allan

Feb 15, 2023

Herb Chambers Ford of Westborough responded

Thank you! We're so happy you had a great visit to Herb Chambers Ford of Westborough!

December 13, 2022

Dealership Rating
Employee Rating

Nice people and a great salesman. Dealership took sixteen days to get the title so I could take my car home More

by ams340mag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marie Hamilton , George Muriuki, David Chapin was great

Dec 14, 2022

Herb Chambers Ford of Westborough responded

We appreciate you leaving us this honest feedback and rating. We regret that the experience wasn't up to our five-star standards and hope we can resolve your concerns. Please reach out if you want to discuss any details with us. Thank you, Miguel Silva - General Manager - msilva@herbchambers.com

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