Jay Luchies | Page 28

Great customer service The sales rep went through everything on the car for me. The dealership worked with me on timing for which I could pick the car up. The lifetime pow The sales rep went through everything on the car for me. The dealership worked with me on timing for which I could pick the car up. The lifetime powertrain warranty is a real comfort and I didn't find any other dealership with that good a warranty. Most were limited in time. More

Report | Print

Well worth the Drive After shopping several larger dealers close to home I decided to look online for a truck with the exact trim package I preferred. The previous dealer After shopping several larger dealers close to home I decided to look online for a truck with the exact trim package I preferred. The previous dealers all had at least one however Deur-speet happened to have three. I decided to take an extra drive and check out the trucks on their lot knowing one of the dealers 30 miles closer to home could transfer or order one for me. The minute I walked in I could feel the difference. The dealership was busy however Becca was able to provide me with great service and while looking around both owners were on site greeting and ensuring everyone’s needs were met. I believe that people buy from people and the entire dealership ensured I felt at home and welcomed from the salesperson, parts department, to the owners it felt like family. Needless to say it was easy to buy from them and due to their family atmosphere the extra drive was well worth it. More

Report | Print

Great Service Fast friendly service with a nice inventory of vehicles to choose from. Dealership offers great benefits for the new vehicle you purchased through the Fast friendly service with a nice inventory of vehicles to choose from. Dealership offers great benefits for the new vehicle you purchased through them. Thank you. More

Report | Print

Friendly and Courteous They had what we were looking for and a fair price. Rebecca was really nice to work with and the staff was helpful. I would go there again. They had what we were looking for and a fair price. Rebecca was really nice to work with and the staff was helpful. I would go there again. More

Report | Print

Great Staff and great customer service!! The staff at Deur Speet in Fremont, was very professional and knowledgeable and took time to explain about the vehicle I purchased and listened to The staff at Deur Speet in Fremont, was very professional and knowledgeable and took time to explain about the vehicle I purchased and listened to my needs and concerns without being pushy. Overall , Great customer service!! More

Report | Print

Great dealership to work with!!! I wasn't necessarily looking for a different vehicle but saw a truck posted on FB Marketplace and began communicating with Becca. She was quick to res I wasn't necessarily looking for a different vehicle but saw a truck posted on FB Marketplace and began communicating with Becca. She was quick to respond and could answer all my questions. Long story short I ended up downgrading my 2014 RAM for a 2008 Ford but it meant all my needs... and no hassle with arguing about price and/or trade in value. They allowed me to take to my local mechanic to ensure no known issues in the future. All necessary items for paperwork was done ahead of time so all that was needed to do was to sit for a few minutes to sign the papers... and the process was complete. I appreciate all involved in the process and especially Becca as she was the "face/voice" of Deur Speet which went flawless for all buying aspects. Thank you Becca! More

Report | Print

Great customer service Deur speet helped me every step of the way with all of my financing and insurance questions. They are happy to help. Becca is an amazing salesperson s Deur speet helped me every step of the way with all of my financing and insurance questions. They are happy to help. Becca is an amazing salesperson so friendly and helpful. I would definitely recommend buying your next vehicle from them. More

Report | Print

2018 Ram I shopped for quite some time for a new ram truck and after looking at probably excess of 25 trucks at different dealers I thought that Mark and his s I shopped for quite some time for a new ram truck and after looking at probably excess of 25 trucks at different dealers I thought that Mark and his staff were the most forward and straight shooters of the dealers visited. I believe that they went the extra mile in making the deal and definitely have the larger dealerships outclassed in making it an experience that isn’t painful and without the high pressure tactics that others try to put on the sale. Hats off to a dealer that is truly a small town family owned business with ethics More

Report | Print

Out of state car buyer extremely pleased What do you look for when you are buying a vehicle? Honesty, value/price, a quality vehicle, customer service, integrity and a no hassle experience? What do you look for when you are buying a vehicle? Honesty, value/price, a quality vehicle, customer service, integrity and a no hassle experience? This is the first time I have ever been able to say I have worked with a dealership that offers all of the above. I am so impressed with Todd, Jay and Becca that my wife and I are planning on buying our next vehicle from Deur-Speet. That is saying something since we live a five-hour drive away. It also speaks volumes since we have 5 kids at home and will need a lot of help in the near future when it comes to vehicles. We purchased a 2016 Ram 1500 Big Horn. The truck came as advertised for a price well below what other dealers were advertising. While I fought my way through Chicago traffic (an experience in and of itself), Todd and Becca worked on short notice to add a tonneau cover. Despite showing up at 6 pm, when the dealership closed that day, Becca stayed well after close to show me all the features of the truck. Todd drove me across town to drop off the rental, and Jay didn't try to "up-sell" additional financial products. The price we agreed on over text and email was the price I paid. The gas tank was full, the truck runs like a dream and I can't forget to mention the sense of security that comes from a lifetime powertrain warranty that is unique to Deur-Speet. You might be saying, "This can't be true!" Wait, there is more. I picked up the truck and drove it straight home to Wisconsin. Todd, texted me early the next morning to make sure I returned home safely. I have never received such care and attention from a dealership. They made me feel like family, and I will be sure to visit them again! Thank you! Sincerely, Eric More

Report | Print

Purchased a Jeep Grand Cherokee I have purchased a new vehicle from other dealerships but this one is awesome! They make you feel comfortable. They work hard and they have the best w I have purchased a new vehicle from other dealerships but this one is awesome! They make you feel comfortable. They work hard and they have the best warranty I have ever heard of! More

Report | Print