Jay Malkowski | Page 14

At home I always go to the brown deere location always friendly when I come in . They always show and tell me what is wrong before they work on my car . And v I always go to the brown deere location always friendly when I come in . They always show and tell me what is wrong before they work on my car . And very honest More

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Nonscheduled maintenance in need of repair Older vehicle needing maintenance to keep automobile running to factory specifications. I made the decision to keep my car since it has low mileage an Older vehicle needing maintenance to keep automobile running to factory specifications. I made the decision to keep my car since it has low mileage and I want to get more use out of it. With that decision I realize it will need upkeep so that comes with the territory. The service department has done a fantastic job and understands my needs. Thank you to Russ Darrow Honda! More

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Over and beyond to please! I recently leased my third vehicle from Russ Darrow, and I have to say, they went over and beyond my expectation to accommodate . My past experience I recently leased my third vehicle from Russ Darrow, and I have to say, they went over and beyond my expectation to accommodate . My past experiences have always been pleasant, regardless of what I've gone in for. Lesia Matthis has been my sales person for the past 6 yrs., and from day one she's shown a genuine concern when it comes to working with her customers. It's more than just selling a car! The financial Manager, Mr. Johnson, was also a pleasure to work with, making the transaction seem to go very smoothly. Overall my experience was one I'll never forget! More

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Consistently Meets Or Exceeds My Expectations Very responsive, thorough and competent service was provided again. Because Russ Darrow Honda consistently meets or exceeds my expectations, they are Very responsive, thorough and competent service was provided again. Because Russ Darrow Honda consistently meets or exceeds my expectations, they are the performance standard against which I measure other dealerships. More

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7-13 Service I was very pleased with the service I received on Saturday, July 13, 2019. I came in for a routine maintence check and Jay Malkowski from Russ Darrow I was very pleased with the service I received on Saturday, July 13, 2019. I came in for a routine maintence check and Jay Malkowski from Russ Darrow Honda greeted me. He was very friendly and informative throughout the entire exchange. I wanted to thank him for the wonderful service he provided. More

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Purchasing my 2019 Honda Pilot My sales person Mike Tuler was exceptionally knowledgeable. His communications were timely and appropriate. Mike is very social and not pressuring on My sales person Mike Tuler was exceptionally knowledgeable. His communications were timely and appropriate. Mike is very social and not pressuring on making the sale. After the purchase the dealer finished up all the paperwork quickly and did not push for any extras. More

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2018 Honda Accord Maitenence Jay is amazing he took me through the whole process start to finish. He explained everything perfectly. He told me 45 minutes he had me complete well Jay is amazing he took me through the whole process start to finish. He explained everything perfectly. He told me 45 minutes he had me complete well on time. He was nice to also check in on me. Russ Darrow is a little out of my way to go to, but Jay showed me The Darrow Difference and it’s worth the extra miles. Thank you Jay More

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Jay always provide excellent customer service Customer Service is very important to me because I worked in customer service 53 years. Jay provided excellent customer service this morning. Always g Customer Service is very important to me because I worked in customer service 53 years. Jay provided excellent customer service this morning. Always glad when he is there. More

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Service of pilot Jay in service was very courteous and professional , he explained things well. I felt comfortable dealing with him and trusted his judgment. All an Jay in service was very courteous and professional , he explained things well. I felt comfortable dealing with him and trusted his judgment. All and all a very positive experience More

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Service Jay in the service department is great and takes time to make sure everything is understood and done right! He got right on to checking out my car and Jay in the service department is great and takes time to make sure everything is understood and done right! He got right on to checking out my car and had me in and out! More

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