Jay Malkowski | Page 15

Great Service, Needs Summary Tire change went well. Got home and noticed, car has several issues was printed on the bill. No one told me what the issues were. Tire change went well. Got home and noticed, car has several issues was printed on the bill. No one told me what the issues were. More

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Services oil change Always greeted warmly and courteously when I come in for service. Kevin my service writer is very knowledgeable and always takes good care of me and m Always greeted warmly and courteously when I come in for service. Kevin my service writer is very knowledgeable and always takes good care of me and my CRV. Even though I don’t live close to Darrow I don’t mind driving a little bit to get great service. Thanks More

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Painless We brought my wife’s CRV in for a oil change and tire rotation. Quick check-in... no upselling.. just did what we asked, but LESS. Recommended we skip We brought my wife’s CRV in for a oil change and tire rotation. Quick check-in... no upselling.. just did what we asked, but LESS. Recommended we skip the rotation I wanted based on tread depth measurements. Saved us $20, but it was more the point: we didn’t need the work. (I went to my Jeep dealer for an oil change, and they recommended all new brakes. Sheesh.)... Happy with Russ Darrow Honda. More

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Great service! Jay is outstanding! Kept me informed of how my car’s repairs were going and gave me breakdown of work done afterwards. I would recommend Russ Darrow all the time! Kept me informed of how my car’s repairs were going and gave me breakdown of work done afterwards. I would recommend Russ Darrow all the time! More

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Quick and Easy Quick and easy service. Was told a longer wait, but able to get in and out in less than hour. I would recommend this place. Quick and easy service. Was told a longer wait, but able to get in and out in less than hour. I would recommend this place. More

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Good service, good people Took my 2016 CR-V in for another A1 service appt. I go to Russ Darrow to purchase and service my vehicles because I have found them to be reputable an Took my 2016 CR-V in for another A1 service appt. I go to Russ Darrow to purchase and service my vehicles because I have found them to be reputable and prices are competitive. This last service cost less than expected and was done about 10 minutes earlier than promised. I’ll take that any day! The only problem I encountered was that night, driving on the highway. Some kind person frantically flashed their lights at me. After some worry and contemplation I found out that the service tech had turned my lights off. So, I turned them back on. That was a first as I always leave my lights on auto. So, when you get your car back after service - check your lights setting! More

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Great Customer Service Anytime that I am here for service on my vehicles the staff is very polite and professional! I haven’t had any bad service since I have been coming he Anytime that I am here for service on my vehicles the staff is very polite and professional! I haven’t had any bad service since I have been coming here. I bought one of my vehicles here. More

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Always great service! Been taking our Honda’s to Darrow Honda for 11 Year’s now. Because, their service dept. has always been great to us. Jay, Kevin, and the rest of the s Been taking our Honda’s to Darrow Honda for 11 Year’s now. Because, their service dept. has always been great to us. Jay, Kevin, and the rest of the service team have always been fantastic to work with. They go above and beyond making sure we are always taken care of. Thank you to the entire Russ Darrow Honda service team! More

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Friendly and respectful My service adviser was very pleasant to work with. Was a longer wait than I had expected. I made an appointment on line and did not expect it to take My service adviser was very pleasant to work with. Was a longer wait than I had expected. I made an appointment on line and did not expect it to take over an hour. My service adviser did everything she could to get me out as soon as possible with the big rush that showed up at my appointment time. I still recommend thanks to the above and beyond performance of my service adviser. She was fantastic!!! More

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Great Sales & Service Departments I have purchased 4 vehicles from this Russ Darrow Honda and Specifically Michael Tuler. He is wonderful, listens to my needs and is great with laying I have purchased 4 vehicles from this Russ Darrow Honda and Specifically Michael Tuler. He is wonderful, listens to my needs and is great with laying out all my options. Extremely knowledgeable and accomodating. I will be back for #5!! I also use this dealership for all my service needs. My service adviser Jay Malkowski is top notch. I have been going here for service as long as I can remember and totally trust them. I really don't think I would ever go anywhere else! More

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