Jay Marin
Jay Marin at Executive Honda

Jay Marin | Page 6

Service Specialist

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
324 Reviews
4.9

324 Reviews

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324 Reviews of Jay Marin

July 13, 2025

Dealership Rating
Employee Rating

Service was never bad per se, but our last time it wasn’t great. The dealership is another story. Purchasing 4 cars from the dealership and having 3 not purchased there, but serviced there should have broug More

by KPSSQUAD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Guerin, Sean McMahon

Jul 13, 2025

Executive Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around if not for you four our many loyal clients in the future.

Jul 16, 2025

Executive Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 12, 2025

Dealership Rating
Employee Rating

Always exceptional service. ....sometimes even above and beyond. Usually a quick turnaround time. Drop off and pick up service is wonderful. More

by TARABLE730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2025

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 11, 2025

Dealership Rating
Employee Rating

Every time I go to executive every one is so nice. They listen to what I want and do it at a reasonable price. They also take other dealer coupons. I would recommend then to others. More

by npalko2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 09, 2025

Dealership Rating
Employee Rating

It's helped my family gets many cars in the past and they're usually good about timely repairs and sending coupons for maintenance purposes. More

by Ariellaisa
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Xavier Matos , Gianni

Jul 10, 2025

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 07, 2025

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Employee Rating

Nice place to get my wife’s 2025 CRV serviced for 2 recalls. Very pleasant experience. More

by SFILION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 05, 2025

Dealership Rating
Employee Rating

Always been taking care of, this time though it took almost 2 hours for the oil change but that's okay It doesn't happen too often. They were more busy than usual More

by EUGENECEWE
Recommend Dealer
Yes

Other Employees Tagged: Jay Marin

Jul 05, 2025

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

July 04, 2025

Dealership Rating
Employee Rating

Great customer service and professional employees, Great experience and feeling like being part of their team. More

by vasilstrala1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rex Bilachie

Jul 04, 2025

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

July 02, 2025

Dealership Rating
Employee Rating

I love the place, it’s always clean and temperature controlled with lots of room to shop around. The Honda’s are openly displayed with sales staff available for your convenience. The service department More

by S D’Amato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 02, 2025

Dealership Rating
Employee Rating

It’s very very good to ckick your car and get it done so you have to try it More

by Joseph Gerges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon

Jul 02, 2025

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

July 02, 2025

Dealership Rating
Employee Rating

Jay is an excellent service advisor. He communicates well and is very customer oriented. I also really liked the new video feature of showing what needed service before it was worked on. More

by blondebass1622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

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