Jay Mealey | Page 16

Excellent! From the time I pulled up to the dealership until the moment I pulled out with my new car..everyone I encountered was extremely helpful and pleasant. From the time I pulled up to the dealership until the moment I pulled out with my new car..everyone I encountered was extremely helpful and pleasant. My salesperson was Daniel Santiago..he was very diligent and explained every step of the process. THANK YOU SOO MUCH!!! More

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Nissan Versa 2012 is amazing Earnest is amazing he knew my budget and work with it and made sure it was what I wanted and help me with what I could get with my poor credit and it Earnest is amazing he knew my budget and work with it and made sure it was what I wanted and help me with what I could get with my poor credit and it was a great deal and in my price range and I love it, I would go back every time I need a car. More

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"Best priced Mazda Dealership in Central Florida" Negotiated the purchase price over the phone from Ocala with Mark, who made the entire procedure carefree. He made me feel as a valued consumer. Dan Negotiated the purchase price over the phone from Ocala with Mark, who made the entire procedure carefree. He made me feel as a valued consumer. Dan was passionate in making sure my car met the high standards this dealership extends and Jay went out of his way in bringing resolve to some minor concerns with distance, providing excellent customer satisfaction. I LUV my 2015 Mazda6 - ZOOM ZOOM !!!!!!!! More

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A PERFECT EXPERIENCE!! I came from Tampa, primarily to just get the best deal on a new Mazda6 Touring. It is far away my favorite over the 5 "brands"I looked at closely. Th I came from Tampa, primarily to just get the best deal on a new Mazda6 Touring. It is far away my favorite over the 5 "brands"I looked at closely. Thanks to the internet I found the best price at Sport Mazda. I was contacted first by Victor Ortiz who needed to ask about what color I liked, and what was I trading in, if anything. His manner was warm and friendly, and he encouraged me to call back with any little thing that came to my mind. We handled the whole deal, over 4 or 5 phone calls, aside from them getting the trade-in. Then VIctor introduced me to my new friend Alfredo Gonzalez! Alfredo had found my car in Jax, and asked would I like them to bring it down asap? I said YES, and 3 days later on a Monday morning I met Alfredo and my new car in person. Alfredo Gonzalez is a humble, kind and trustworthy man, and ready to help any way he can. While he was having my tag swapped onto the new car, and getting a GREAT offer for my old (144K) car, he took me on the tour of Sport Mazda and it's family. (normally this isn't my favorite sort of thing) One after another I met the smiling friendly faces of the people who work there. (Did I mention that it was 9am Monday morning?) I am actually looking forward to my first servicing, not just because it's FREE, but I'm going to grab a cup of coffee, and just walk around saying hi again! :) After a quick test drive and connecting my phone, the car went for a fill up and final detailing, while I signed the papers. Alfredo has not only followed up with me seamlessly, but he has taken many silly phone call questions from me, because I would rather speak with him, than actually read the owners manual. He assured me, that that was fine. Truth is I found more than a cool car and a great deal at Sport Mazda. A great deal more. I wholeheartedly recommend Sport Mazda to anyone!! And even if you have one of the other wonderful staff members assisting you, find and say hi to Alfredo, you'll get a great smile and handshake, and maybe a new friend too. More

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Staff at Sport Mazda The entire staff was very friendly and professional. Our sales person (Victor Montgomery) was extremely knowledgeable, helpful and patient. We spent p The entire staff was very friendly and professional. Our sales person (Victor Montgomery) was extremely knowledgeable, helpful and patient. We spent portions of 3 days at Sport Mazda looking at various models as we were looking at other makes similar to the Mazda. Victor was always available for us, and happily brought us every model we wanted to see and let us test drive them all. He worked with us and the credit manager to price the various models for us with and without the trade in value for our existing car. He did this all with much patience and good cheer and we never felt pressured to make a decision. When we finally made our decision (all the cars are great!), JR from financing was very helpful in getting us through the financial paperwork. It was quick and efficient. We also spent some time with Dave who works with new Mazda owners. He was courteous and unfailing in his concern for us to have a wonderful experience and a long relationship with Mazda. We intend to work with him as we explore the various technical options on this beautiful vehicle. We checked all the car sites to confirm your Awards and they were all spot on! Car and Driver, Motor Trends all gave you high marks. We look forward to driving our Mazda6. More

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I had a great experience at sport mazda. The staff (especially kerwin larocque) went above and beyond to make my deal happen for me. They made sure I got the car and price I wanted and I never felt p (especially kerwin larocque) went above and beyond to make my deal happen for me. They made sure I got the car and price I wanted and I never felt pressured or taken advantage of. I will definitely go back in the future and would highly recommend them to anyone looking for a car! This customer is very satisfied! More

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Jay, my wife has a 2001 miata (not sure why miata is a misspelling on your website) that she purchased new. We have taken very good care of it over the years and used the mazda (not not sure why mazda is misspelling on your website) that she purchased new. We have taken very good care of it over the years and used the mazda (not not sure why mazda is a misspelling on your website either) service department at your location before you were there. The experience is usually good. On 2/1 we had a couple of service items completed. Valve cover gasket, fog light installed, and an oil change after service identified the oil was very low. My wife told me on 2/4 the car starting to make a weird noise. 2/5 I drove it and after warming up the power steering pump started to wine like it was low on fluid or the bearings were going out. I checked under the hood and noticed that the power steering cap was not secured. It was on so no fluid was leaking out, but not secured. 2/7 I called and explained this to Donny, who told be to bring it in. 2/8 we brought it in. Service was able to duplicate the issue. We discussed the issue and I explained that it was fine when it was brought in on 2/1. Donnie explained that it would not have been sabotaged. I explained that I was not accusing anyone, just stating what had happened. Donny explained 2 options, flushing the system that may or may not work. No charges were discussed for this. Or the new pump would be $609 (I found 3 online for $150), just for the part. He said that he would give the service manager the info and the manager would call me back on 2/9 (mon). 2/20 I recd a voicemail notifying us our regular service was due on the miata (ironic). This reminded me that I had not heard back from anyone. I called and spoke to Donny, who explained he had put the info on the manager's desk on 2/8, but would go and speak with him immediately. After being on hold for several minutes, I hung up. Donny called back 15 min later but I missed call. He left a message that the manager deemed the unrelated. I believe it was the first time he was aware or he dismissed it all together on 2/10. I still have not heard anything back from anyone. I am not looking for a handout or anything other than good customer support when the customer has a problem. The manager in this situation was pathetic. I am not sure where you get the 5 star rating other than claiming it yourselves, you are also probably the "best". You will probably be happy that you will never see myself or my wife in your care ever again. Along with any others that we happen to come into contact with. Oh, by the way, the issue has actually gone away and not making any noise anymore. If you plan to stay in business, you may want to reevaluate how you are doing it. More

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I bought a used 2009 Mitsubishi Lancer for $10K. It had over 110, 000 miles at the time so it did not come with warrantee. I noticed almost immediately after leaving the lot that the brakes were bad. I t over 110, 000 miles at the time so it did not come with warrantee. I noticed almost immediately after leaving the lot that the brakes were bad. I took it back. They agreed and fixed them. I supposedly had 30 days to report everything wrong. The CD player didn't work. They agreed but wouldn't fix or repair it. Innumerable objects were found later that were in need of repair. They refused to fix any of it because the car had over 100,000. They didn't mind selling me the car with all the things wrong with it, though. They clearly decided not to fix anything else--unless I was willing to pay their full service price. They only fixed the brakes because an accident might bring a law suit against them. The did not care about anything else. I overpaid for a car with a lot of miles on it. Although I expect parts to wear out over time, I didn't think any dealership would sell something they knew was bad and refuse to fix it. Caveat emptor! That is fair warning. It ESPECIALLY applies to Don Mealey Mazda in Orlando, FL. More

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We have a Mazda 3 that my wife dives and love the little car. We have always had it serviced at Sport Mazda where the service personnel have been friendly and fair. The only problem we have had was a sque car. We have always had it serviced at Sport Mazda where the service personnel have been friendly and fair. The only problem we have had was a squeaking in the right rear break. Donny has worked with us on this problem for some time and hopefully after we replaced the rotors today with noise will be gone for good. Thanks to Jay Mealey for the coffee and conversation this morning while I was waiting for my wife. *** OBIE *** Obie & Ramona Young More

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An absolutely fantastic dealership. I've purchased two cars from them and will be back! I recommended a friend of mine to Sport Mazda and they were treated like gold by the same team I worked with. two cars from them and will be back! I recommended a friend of mine to Sport Mazda and they were treated like gold by the same team I worked with. A great experience from the detailing to the follow-up and follow-through. The team at Sport Mazda is a no pressure, high quality group. I strongly recommend them to anyone seeking any make or model. More

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