Jay Ostrander
Jay Ostrander at Metro Ford
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Jay Ostrander | Page 4

Service Writer

Metro Ford

3601 State St.
Schenectady, NY 12304

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4.5
940 Reviews
4.5

940 Reviews

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940 Reviews of Jay Ostrander

February 05, 2024

Dealership Rating
Employee Rating

Got my car repaired after an accident from this shop. I returned home only to find a minor issue a few days later. They were able to get my car back in quickly and repaired it while I wanted with no hass More

by raistlinmajeresf
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 30, 2024

Dealership Rating
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Good service at fair price. Good status communication and issue resolved at time originally provided. More

by jmotler1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Hanlon , Bill Marincic, Cary Peek

January 26, 2024

Dealership Rating
Employee Rating

Excellent as always, Dave Dariano, Dave Carach, and Anthony Defabio made my experience so easy. More

by SGAY92593
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 19, 2024

Dealership Rating
Employee Rating

Everyone in the body shop department was very nice respectable and I will give them a 10 star whenever I have to go back More

by Mullinsrafine
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gerry Dariano, Rob Hitchcock

January 12, 2024

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Employee Rating

Jay Ostrander and the team at Metro Ford are amazing. Moving from Southern CA I didn’t think the service department would be anything close to what it was back there but they have met my expectations an More

by Markdevenpeck
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 11, 2024

Dealership Rating
Employee Rating

When I am told we have a 1:00 p. m. appointment I expect the work to be done at 1:00 p.m. It was a simple task, yet we were told to leave the car. More

by TRACHLAW
Service Price Transparency
Workmanship
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Recommend Dealer
No

January 07, 2024

Dealership Rating
Employee Rating

Very pleased with service. It was an extreme convenience for them to pick up my vehicle and drop back off to me More

by ENURSEELISA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 30, 2023

Dealership Rating
Employee Rating

As always a great experience. The service department was fantastic got my car in quick. More

by KENWOOD821
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Troy Hanlon

December 10, 2023

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Employee Rating

Thanks again to good folks in the Service Department. Schedule an appointment and in and out within an hour! More

by clycpa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Troy Hanlon, Bill Thorpe

December 08, 2023

Dealership Rating
Employee Rating

Service rep told me my tires were missing but then found but had to be washed, someone took them at the dealership and had them on their own vehicle….i don’t trust them ever again. More

by LEEBEE418
Service Price Transparency
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Recommend Dealer
No
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