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Jay Rau
17 Reviews
17 Reviews
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17 Reviews of Jay Rau
October 27, 2026
I like their excellent communication and very helpful salesmen and service coordinators. Jay Rau is wonderful. Recently I asked for an appraisal of my truck, Jose was prompt and gave me a fair price. I c salesmen and service coordinators. Jay Rau is wonderful. Recently I asked for an appraisal of my truck, Jose was prompt and gave me a fair price. I considered it and Jose helped me do a trade in for my new truck. More
by fortjensen
Other Employees Tagged: Jose Ramirez
May 30, 2026
Thank you Jay Rau and Justin Smith! Even though I miss Mike Van Erems warm smile and cheerful disposition now that he is retired, Jay and Justin always take great care of me and my car Even though I miss Mike Van Erems warm smile and cheerful disposition now that he is retired, Jay and Justin always take great care of me and my car. More
by 3D
Other Employees Tagged: Justin Smith
March 27, 2026
Justin Smith and Jay Rau have me great service when I really needed it. Repairs are never done same day anymore, but these guys handled my issue timely. Thank you! really needed it. Repairs are never done same day anymore, but these guys handled my issue timely. Thank you! More
by 3D
Other Employees Tagged: Justin Smith
March 23, 2026
Excellent experience in buying my 250. Spencer is the salesman to go to. Very knowledgeable of product. Very patient and able to answer any questions/concerns I had. Actually showed me why Spencer is the salesman to go to. Very knowledgeable of product. Very patient and able to answer any questions/concerns I had. Actually showed me why Royal was a better option to buy from over other dealers. Scotty the sales manager was excellent as well. More
by Bob B
Other Employees Tagged: Scott Chambers, Spencer Harris
January 30, 2026
Spencer went above and beyond the sales process by helping us a month later with a service issue we were having. We appreciate his professionalism and follow through. helping us a month later with a service issue we were having. We appreciate his professionalism and follow through. More
by CJW
Other Employees Tagged: Spencer Harris
January 26, 2026
Made a visit because my engine light came on. My app sent me a message that my battery was dying. Jay said they were extremely busy. I left the car overnight and the next day I emailed the servic My app sent me a message that my battery was dying. Jay said they were extremely busy. I left the car overnight and the next day I emailed the service manager regarding the issue because I didn't know if I needed to get a rent a car. He responded and was extremely professional and kind. He had the service department run a diagnostic to see what was the problem and my car was fixed by the end of the day. More
by Loriloca
Other Employees Tagged: Chuck McCoy
March 05, 2025
This dealership is the worst place to have you vehicle work on If your trying to use guarantee for life policy . After we were told We could have are vehicle service at other repair shop as long as W work on If your trying to use guarantee for life policy . After we were told We could have are vehicle service at other repair shop as long as We save receipts of work our warranty would still be ok. What they don’t tell you is you have to get permission first for guarantee for Life. We only did one oil change, that the dealership did not do, and that voided Are guarantee for life. More
by Rasconlandscaping
Dealership Inventory (580 Vehicles)
2014 Ford Explorer
used
White Platinum Clearcoat Metallic exterior
Automanual
Front-wheel Drive
