Justin Smith

Thank you Jay Rau and Justin Smith! Even though I miss Mike Van Erems warm smile and cheerful disposition now that he is retired, Jay and Justin always take great care of me and my car Even though I miss Mike Van Erems warm smile and cheerful disposition now that he is retired, Jay and Justin always take great care of me and my car. More

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Justin Smith and Jay Rau have me great service when I really needed it. Repairs are never done same day anymore, but these guys handled my issue timely. Thank you! really needed it. Repairs are never done same day anymore, but these guys handled my issue timely. Thank you! More

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Chris Savastano always gives me great customer service and is very knowledgeable in what services my vehicle needs. The service experience is always great and everyone is always friendly. I appreciate th and is very knowledgeable in what services my vehicle needs. The service experience is always great and everyone is always friendly. I appreciate that I have found a service department that is filled with professional advisors like Chris Savastano and the management is top notch as well. Thank you Royal!!!!😇 More

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Justin got my truck in and had the problem diagnosis done ASAP. They repaired the problem and got back to me pronto. ASAP. They repaired the problem and got back to me pronto. More

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It’s has been a little over a year since I bought a car from Royal but their sales and service team has always delivered. Andres asked if I would leave a review a while ago and kept meaning to. Also wanted from Royal but their sales and service team has always delivered. Andres asked if I would leave a review a while ago and kept meaning to. Also wanted to recognize their service team for always going above and beyond. More

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The absolute best of the best service experience I have ever recieved. Ryan and Brian are the most exceptional consultants. I had no appointment and they gladly helped me because I was going on a trip the ever recieved. Ryan and Brian are the most exceptional consultants. I had no appointment and they gladly helped me because I was going on a trip the following week. This dealership will never, under any circumstances lose my business! I will always buy from Royal, they take excellent care of their customers!!! 😊 More

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Germaine is not personable and will disregard you. Provides poor customer service in multiple occasions and makes you feel like you don’t know what you are talking about. Had multiple issues with my v Provides poor customer service in multiple occasions and makes you feel like you don’t know what you are talking about. Had multiple issues with my vehicle and was told that I just needed to figure it out. I would not recommend anyone work with him More

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I purchased a used vehicle that needed four repairs but GM was on strike so it sat in service for months waiting on parts. Scott acted quickly to address the matter and put us into a much nicer and safer v GM was on strike so it sat in service for months waiting on parts. Scott acted quickly to address the matter and put us into a much nicer and safer vehicle with no issues. He is professional, responsive, and a pleasure to work with! More

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I bought a used truck from Bryan on my Birthday. Good, quick, efficient, easy to deal with & professional. I later need the front aligned & a promised owner's manual. Also, Susan & Terry, custome Good, quick, efficient, easy to deal with & professional. I later need the front aligned & a promised owner's manual. Also, Susan & Terry, customer service, helped out understanding the dash electronics, very helpful. I am still awaiting the owner's manual, I could use it. Our 4th vehicles purchased from Royal. Good people to work with. More

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I’ve purchased three cars there in the last 6 years. Won’t go back. Won’t go back. More

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