Dealership Experience
16 yrs, 9 mos
Industry Experience
16 yrs, 9 mos
Languages Spoken
English
Korean
173 Reviews
Write a Review173 Reviews of Jay Rim
February 20, 2020
Jay Rim & Entire staff at Hackensack Toyota get 5 Stars . From moment walk in door , you know your at a Friendly dealer . Absolutely no pressure . Jay Takes time to listen to your needs / wants in a Vehicle From moment walk in door , you know your at a Friendly dealer . Absolutely no pressure . Jay Takes time to listen to your needs / wants in a Vehicle . Service dept is also 5 Star worthy . They listen to your concerns / questions , help you take care of your Toyota vehicle with care . More
December 22, 2019
Transparent Prices and Great Services I have leased five vehicles and purchased two vehicles from Parkway Toyota located in Englewood Cliffs since 2009 and it was my first visit to Toyota I have leased five vehicles and purchased two vehicles from Parkway Toyota located in Englewood Cliffs since 2009 and it was my first visit to Toyota of Hackensack. I have purchased a 2019 Highlander Hybrid and a 2020 RAV4 Hybrid from Toyota of Hackensack. The price of the Toyota of Hackensack was much more transparent than Parkway Toyota, and service was also superior to Parkway Toyota. My sales rep. was Miriam Shanken. She provided me everything I need and I would highly recommend Toyota of Hackensack and Miriam Shanken if you are looking for Toyota vehicle. Thanks Miriam and Ray! More
Other Employees Tagged: Miriam Shanken
October 10, 2019
Excellent experience today at Toyota of Hackensack. Excellent experience today at Toyota of Hackensack. Highly Recommend this dealership! Ann Mayer’s was terrific answering all my questions a Excellent experience today at Toyota of Hackensack. Highly Recommend this dealership! Ann Mayer’s was terrific answering all my questions about a new RAV4 to lease. I sold them my 2012 RAV4 limited and then leased another RAV4. I was extremely pleased with the customer service I received from Ann and there was no hassle negotiating prices on my new lease. I have found other Toyota dealers demanding and giving crazy prices to buy or lease. Ann was an absolute pleasure to deal with and I highly recommend her for purchasing or leasing a Toyota. Ann also got me my new plates quickly along with my check for the car I sold Toyota. Ann Mayer’s was outstanding with everything in leasing a new car and it was greatly appreciated! More
Other Employees Tagged: Ana Mayers
September 08, 2019
Toyota of Hackensack is the BEST!! Always have a great experience at Toyota of Hackensack. Ana listened to our wish list and was efficient at helping us purchase an awesome vehicle. We Always have a great experience at Toyota of Hackensack. Ana listened to our wish list and was efficient at helping us purchase an awesome vehicle. We left with exactly what we wanted. Jay Rim is awesome, as well. We have purchased many vehicles and Jay has been instrumental and helpful. Everyone at Toyota oackensack is friendly, pleasant and professional. More
Other Employees Tagged: Ana Mayers , Stephen Rosen
July 26, 2019
Easy, Fair & Accomodating This is the 4th vehicle i’ve Leased or purchased from Toyota of Hackensack. I find the experience to be.....pleasurable in comparison to most other de This is the 4th vehicle i’ve Leased or purchased from Toyota of Hackensack. I find the experience to be.....pleasurable in comparison to most other dealerships that create stress & anxiety throughout the process. I’d recommend them to my closest of friends & family. More
Other Employees Tagged: Juan Caraballo, Miriam Shanken
July 13, 2019
Very easy dealership to work with I knew I wanted a used Chevy Volt and, as a result, I contacted most of the dealerships in the NYC area that had one. Jay, the internet manager, was v I knew I wanted a used Chevy Volt and, as a result, I contacted most of the dealerships in the NYC area that had one. Jay, the internet manager, was very responsive and willing to answer the many questions I asked. Once Jay and I agreed on a price, I came in to see the vehicle and do a test drive. At the dealership, Miriam took over as my sales rep. She was friendly, helpful, and sincerely listened to what I wanted rather than trying to sell me on things I did not. Because the vehicle was not a Toyota, I asked if I could take it to a nearby Chevy dealer for them to examine it. No problem. When there were minor issues as a result of the examination, Miriam and Toyota of Hackensack rectified them. Many people have nightmares about high pressure used car sales reps, but that certainly wasn't my experience here. The negotiations were friendly and felt fair. If I were buying another car, I would definitely work with Miriam and Jay again. More
Other Employees Tagged: Miriam Shanken
December 31, 2018
My sales representative My sales representative, Walter, is a very exceptional and excellent staff. He took take care of everything, not only what I needed, but also hat I fo My sales representative, Walter, is a very exceptional and excellent staff. He took take care of everything, not only what I needed, but also hat I forgot to ask. I was happy and thankful for his service and I will come back with my friends whenever they need to find cars. Thank you, again. More
Other Employees Tagged: sales sales , Walter Chacon, Stacy
November 10, 2018
Exceptional service Walter helped me with choosing my leased vehicle. Over the course of 2 weeks he has shown courtesy, professionalism, thoroughness and exceptional foll Walter helped me with choosing my leased vehicle. Over the course of 2 weeks he has shown courtesy, professionalism, thoroughness and exceptional follow through. I am very happy with my Rav4 thanks to Walter and Jay. More
Other Employees Tagged: Walter Chacon
August 20, 2018
Excellent,professional,and friendly! LOVE, LOVE, LOVE my third Camry XLE !! I have been coming here for 10 years. This is an awesome dealership from salespeople to service department! LOVE, LOVE, LOVE my third Camry XLE !! I have been coming here for 10 years. This is an awesome dealership from salespeople to service department! More
Other Employees Tagged: Bill Coll , Dan Beisswenger, Dennis Donayre
August 17, 2018
AMAZING EXPERIENCE From the moment we walked in to the moment we left we had great service! Second time back at this dealership and I wouldn’t go anywhere else! From the moment we walked in to the moment we left we had great service! Second time back at this dealership and I wouldn’t go anywhere else! More
Other Employees Tagged: Mario Puentes, Paulo Almeida, Jonathan Munoz , Dennis Donayre
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