Jay Rim | Page 15

Every customer is important at Toyota I came back to Jay because he's not your typical car salesman. He's a gentleman and he's very accommodating and gets everything done fast. This is my I came back to Jay because he's not your typical car salesman. He's a gentleman and he's very accommodating and gets everything done fast. This is my second time dealing with Jay. He gives you personal attention and tries to offer you the car that you feel comfortable with with the price that I could afford. Definitely recommend!! All the other people on the team were very courteous and knew their job. Thank you Jay More

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Responsive Ray was very responsive. We just picked up the car so experience was limited to the initial test drive and communications regarding the chosen car. Ra Ray was very responsive. We just picked up the car so experience was limited to the initial test drive and communications regarding the chosen car. Ray was knowledgeable and answered all my questions. Mike was also quick and efficient. More

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Excellent experience Jay rim was very knowledgeable and patient. He worked hard to get me a great deal! Everyone did a wonderful job! Can't beat the financing either! Jay rim was very knowledgeable and patient. He worked hard to get me a great deal! Everyone did a wonderful job! Can't beat the financing either! More

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Always friendly I truly appreciate the help I received from sales associate Jay Rim and the staff at Toyota of Hackensack. I have used your service before and it's al I truly appreciate the help I received from sales associate Jay Rim and the staff at Toyota of Hackensack. I have used your service before and it's always been a good experience. More

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Leased 2016 Toyota 4runner SR5 July19th went vehicle testing ,tried other brands of vehicles. Drove in a line & wound up here at TOYOTA OF HACKENSACK. Boy am I glad. No "stalking sa July19th went vehicle testing ,tried other brands of vehicles. Drove in a line & wound up here at TOYOTA OF HACKENSACK. Boy am I glad. No "stalking salesmen" , walked around lot @ vehicle styles I liked, then went inside to meet a Salesman. Met Jay Rim. He was SO AWESOME, no pressure asked about vehicle I was interested in, what was looking for ,etc. Took 4runner for test drive & checked it out for awhile in lot. No pressure, no rushing ,just let me & wife look ,touch, open stuff ,talk alone,etc. When decided to go over figures etc, gave us bottled water & made sure no suprises, gimmicks etc. Truly the best experience. Today August11th ordered hood bug shield yesterday, part was in @ 8am, went to pick it up, asked to install, service dept took us right in explained cost etc, wait time. We waited in waiting area, very comfy ,free wifi, big screen tv to watch olympics on. The service dept finished in timeframe given. The attention given to my vehicle was amazing, plastic over seats, papermats to protect carpet, had valet bring me vehicle & gave us nice cold bottled water. The little things in life is what makes me happy. This is my first TOYOTA , I will from now on have one in my driveway. Thank you for reading & I hope if you ever look for TOYOTA ,you will at least give them a visit. THEY WILL WIN YOU OVER. More

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Good experience Thanks to Jay I got my first car and I am very pleased very nice person and very helpful also they got my papers done very fast I definitely recommend Thanks to Jay I got my first car and I am very pleased very nice person and very helpful also they got my papers done very fast I definitely recommend this place! More

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These guys came through when other dealers couldn't I had inquired about the 2016 4Runner TRD Pro and every other dealership told me I would never get one, waiting lists, and so forth. I understand limi I had inquired about the 2016 4Runner TRD Pro and every other dealership told me I would never get one, waiting lists, and so forth. I understand limited production and supply in demand, but Jay Rim called me and let me know he had one coming in in the color I wanted. He was able to work up a deal over the phone with me and I left a deposit. The next morning the truck came in and Jay sent me pictures and kept me updated on the whole process. By the end of the night I was driving my new truck home at the same numbers I was quoted in the truck I wanted! Kudos to Jay for going above and beyond for me and staying after his shift to make sure I could drive home in the vehicle. Good job guys, I will recommend people your way. More

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Excellent Customer Service and dealing I bought 2013 Used Toyota Highlander from this dealership. Since the dealership was 2 hours away; I called and asked to ensure that the car is still a I bought 2013 Used Toyota Highlander from this dealership. Since the dealership was 2 hours away; I called and asked to ensure that the car is still available. Also; I told my price if they are willing to sell me at that price if I liked the drive and car. Jay Rim; my internet contact from this dealership; called me 10 mins later that they will honor my price if I can come next day which I did. Upon my visit; they assigned me sale agent; Vaughn (sp?). He was extremely nice and answer all questions. The Day after I bought the car; I called again to clarify some charges; Vaughn spent at least 30 mins over the phone multiple times to go over the charges. This shows their commitment to their customer -- most of the sales person will not spend time to a customer who is not going to buy. More

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