Jay Rosen
Jay Rosen at Prestige Volvo

Jay Rosen | Page 33

Service Manager

Prestige Volvo

285 State Route 10
East Hanover, NJ 07936

Contact Me
4.8
351 Reviews

Hi, I'm Jay Rosen, the service manager here at Prestige Volvo. I have over 30 years of experience providing exemplary service, and pride myself on building lasting relationships with my customers. Rest assured, I will do everything I can to make your experience with us truly exceptional.

Dealership Experience

22 yrs, 9 mos

Industry Experience

54 yrs, 5 mos

4.8

351 Reviews

Write a Review

351 Reviews of Jay Rosen

June 29, 2012

Dealership Rating

Our experience with this dealership has primarily been through the Service Department via Jay Rosen. His professionalism and concern for his customers is exemplary. He has always made himself available to More

by whitethorpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2012

Prestige Volvo responded

Thank you for taking the time to write a review about our service department. I'm very happy to hear that you have had a positive experience with Jay and will be sure to pass along your kind words to him! We pride ourselves on our excellent workers and the top notch customer service they are able to provide customers like you. Please feel free to give us a call should you have any questions or concerns in the future. Melissa Virzi Digital Marketing Assistant

June 27, 2012

Dealership Rating

There were other service people, who's name elude me who were wonderful as well. Everyone is friendly and explains every service item at length. More

by J Karp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Sommerville , Pat

Jun 28, 2012

Prestige Volvo responded

Thank you for choosing to have your vehicle serviced at Prestige Volvo! I am happy to hear that everyone you have experienced in our service department has been thorough with their explanations of maintenance necessary and performed. We look forward to assisting you with your vehicle's maintenance in the future to assure your Volvo lives a long and happy life! Lauren Gurry Digital Marketing Coordinator

June 27, 2012

Dealership Rating

Had excellent service -owned approx 5 Volvos in our family-Mathew runs an excellent dealership with fair pricing and excellent service. Jay in service follows through as promised, works briskly with in More

by Loridaisy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Haiken, Patricia Sommerville , Jay Rosen and Patricia in service an Mathew Haiken in sales

Jun 28, 2012

Prestige Volvo responded

Wow! It sounds like Patricia and Jay were able to help you get a very frustrating issue all sorted out! Although I am sorry to hear you experienced such difficulty to begin with, I am happy that our team was able to swiftly assist you with rectifying your vehicle's issue. I also thank you for your compliments to our dealership and Matthew's management. We look forward to assisting you in the future! Lauren Gurry Digital Marketing Coordinator

June 14, 2012

Dealership Rating

This is the best Volvo dealership around! I highly recommend purchasing and/or service your vehicle at this location. They’re not always the cheapest (+/- 10%), but they’re always honest. More

by Tyburski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2012

Prestige Volvo responded

Thank you for your compliments regarding the integrity of our dealership. We are grateful for your business and look forward to providing you with the highest quality of Volvo care in the future. Lauren Gurry Digital Marketing Coordinator

June 04, 2012

Dealership Rating

I've had my car serviced several times at Prestige. The service associates are always professional= and courteous. I've never had a problem with the servicing of my car or the availability of a loaner vehi More

by njemas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 14, 2012

Prestige Volvo responded

Thank you for choosing to have your vehicle serviced at Prestige Volvo. I am happy to hear that everyone has treated you fairly and have been reliable. If any questions arise in the future, please be sure to call or stop by! Lauren Gurry Digital Marketing Coordinator

June 04, 2012

Dealership Rating

I've been a fan of Prestige Volvo since I bought my Volvo V50 T5 AWD from this dealership in 2006. This is not your usual high volume dealership. Sure they might sell dozens of Volvo cars, but each customer More

by warrenbobrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Sommerville

Jun 14, 2012

Prestige Volvo responded

Thank you for your flattering compliments about the Prestige Volvo team! It is an honor that you have chosen Prestige as your Volvo home since 2006, and also that you consider us friends and family. As always, everyone will be happy to help you with issues that arise in both our service and sales departments. We look forward to seeing you in the future! Lauren Gurry Digital Marketing Coordinator

June 02, 2012

Dealership Rating

I needed a major mechanical repair for my Volvo XC70, The service team had my car turned around very quickly, every thing seemed to be done correctly with no problems at the price quoted to me. More

by WJA_XC70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Knott

Jun 14, 2012

Prestige Volvo responded

I am happy to learn that the Prestige Volvo service department was able to correct a major issue with your car with honesty and efficiency. The service team will happily take care of your vehicle maintenance needs at any point in the future. Thank you for your positive feedback! Lauren Gurry Digital Marketing Coordinator

April 27, 2012

Dealership Rating

I'm a big fan of Prestige Volvo and would recommend them without hesitation. They take good care of my car and great care of me. More

by lfeuer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2012

Prestige Volvo responded

Thank you! All of us at Prestige Volvo are thrilled to hear your positive feed back! We aim for the highest level of customer satisfaction, and it is excellent to know that these efforts were not lost on you.

April 24, 2012

Dealership Rating

Prestige is a wonderful dealer. I have been positive with that since I purchased my Volvo there. When it came to my first car service, I called Jay and he even clearly remembered me. No need to mentio More

by HappyBlossom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Sommerville, Bob Knott , Jay, Bob, the courtesy car driver (Joe! I hope I spell his name right), and Patricia

Apr 24, 2012

Prestige Volvo responded

Thank you for our all of your compliments to our dealership as a whole, and specifically to our service team. Complete customer satisfaction is our number one priority, and we are thrilled to know our efforts are not lost on you! We look forward to helping you with any issues in the future, and simply to answering any questions you may have about caring for your Volvo.

March 21, 2012

Dealership Rating

Worked with me to schedule appoinment that worked for me. Arranged a "loaner car". Was called promptly when car was finished so that I was able to pick-up my car and get back to work. All employees in More

by Mark Stanzione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Sommerville

Mar 24, 2012

Prestige Volvo responded

Thank you for choosing Prestige Volvo for your Volvo service needs! We are glad to hear you find our services up to par and are pleased with the care you receive. We look forward to seeing you in the future!

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