Hi, I'm Jay Rosen, the service manager here at Prestige Volvo. I have over 30 years of experience providing exemplary service, and pride myself on building lasting relationships with my customers. Rest assured, I will do everything I can to make your experience with us truly exceptional.
Read moreDealership Experience
22 yrs, 11 mos
Industry Experience
54 yrs, 7 mos
352 Reviews
Write a Review352 Reviews of Jay Rosen
July 13, 2013
Matthew and PJ were excellent to deal with when purchasing our second Volvo. The negotiation was fast and efficient, as was the paperwork. PJ offered to show us the new car, even though we were pur purchasing our second Volvo. The negotiation was fast and efficient, as was the paperwork. PJ offered to show us the new car, even though we were purchasing the exact same model as our old car. Everything was as smooth as could be. It is no surprise that they are the #1 Volvo dealer in the US. Jay was also excellent at handling the body shop, mechanical repairs and insurance company with regard to our old car. His knowledge of the vehicles was unparalleled and if wasn't for him and the staff at Prestige Volvo, we may have ended up back in our old car. Thank you, Matt, PJ and Jay! More
Other Employees Tagged: Matthew Haiken
January 17, 2013
I have had two Volvos in my family for ten years. My main reason for purchasing this car is the entire experience at Prestige Volvo. The dealership is first rate from sales to service Whenever I have a servi reason for purchasing this car is the entire experience at Prestige Volvo. The dealership is first rate from sales to service Whenever I have a service problem, I am taken care of even if I have no appointment. This dealer is a "10" More
Other Employees Tagged: Rich Curto , Bob Knott, Patricia Sommerville
January 16, 2013
Although I have issues with the car itself ( 2005-XC90), the service department has been wonderful to me. They understood my frustration and worked with me to the best possible solution. I have a dealership the service department has been wonderful to me. They understood my frustration and worked with me to the best possible solution. I have a dealership closer to where I live, but the relationship with this dealership has always been exceptional. It is worth the extra drive for the service. More
Other Employees Tagged: Patricia Sommerville
September 08, 2012
In August 2012, my truck was taken to Prestige Volvo for a computer update. I appreciate Ms. Lindsey Mastroianni and Mr. Jay Rosen for explaining to me what the computer update entailed. In addition, I appr a computer update. I appreciate Ms. Lindsey Mastroianni and Mr. Jay Rosen for explaining to me what the computer update entailed. In addition, I appreciate Mr. Jay Rosen's strong work ethic. He is the best Service Manager I have ever done business with...ever! I trust his expertise and honesty completely. I love Prestige Volvo. The service is ALWAYS OUTSTANDING!!! More
July 20, 2012
I have been a Prestige Volvo customer for ~ 10 years. I have recently purchased my second new Volvo from Prestige and have used this dealership fo all service. Over the course of these years, I have worked have recently purchased my second new Volvo from Prestige and have used this dealership fo all service. Over the course of these years, I have worked with Jay Rosen several times re: car/service issues. Jay has been extremely professional, courteous, and consistently works to resolve all issues with the minimum of inconvenience or stress for me. He is a gem! It is a wonderful feeling knowing that I can call and know that once on-site, all will be handled well and to my satisfaction. Thank you, Jay, for your exceptional care and for managing your team to reflect the same care, as well. More
July 18, 2012
As always, I always get great service from Prestige Volvo. Patricia Sommerville always goes out of her way to make sure the client is well taken cared of, like getting the loaner car ready so I don't h Volvo. Patricia Sommerville always goes out of her way to make sure the client is well taken cared of, like getting the loaner car ready so I don't have to wait. She does it effortlessly, always pleasant and professional. That's why I keep coming back to Prestige Volvo. Jay Rosen, very helpful. What a great team you have. Kudos to you all. More
Other Employees Tagged: Patricia Sommerville
July 14, 2012
Mr. Jay Rosen(Service Manager), Mr. Pat Masone(Business Manager) and Mr. Rich Curto(Sales Consultant) are all OUTSTANDING! Mr. Rosen talked to me about Volvo's excellent performance, reliability, safety/se Manager) and Mr. Rich Curto(Sales Consultant) are all OUTSTANDING! Mr. Rosen talked to me about Volvo's excellent performance, reliability, safety/security, and Volvo's 5 year scheduled maintenance. His input inspired me to purchase a 2012 Volvo XC60 crossover SUV. Mr. Curto is honest and aims to please. He will make sure you get exactly what you ask for. Mr. Masone is also a man of integrity. He does not try to trick you with financial bait-and-switch tactics when it is time to close the deal. I felt very comfortable working with all three gentlemen. They are very professional. My buying experience was more than I could have asked for. I am now a Volvo customer for life!!!! More
Other Employees Tagged: Pat Masone, Rich Curto
July 12, 2012
I have purchased my Volvo from Prestige 8 years ago and have always serviced my vehicle there. As always, I was treated courteously and professionally. The service is great and done right the first time. W have always serviced my vehicle there. As always, I was treated courteously and professionally. The service is great and done right the first time. Would highly recommend Prestige to family and friends. More
Other Employees Tagged: Lindsey Mastroianni
July 12, 2012
My wife and I have owned 4 Volvo's all but mine purchased elsewhere. We now use Prestige for all of our service. Recently my wife's car died, we used the Volvo Roadside assistance and the car was towed to a elsewhere. We now use Prestige for all of our service. Recently my wife's car died, we used the Volvo Roadside assistance and the car was towed to a nearby dealer who informed us that it would take several days for them to assess the car. I called Jay Rosen and he immediately arranged for the car to be picked up. We had it the following morning. The service team is absolutely professional and a pleasure to deal with--they keep you informed on the progress of the repairs and deliver on time More

