Jaylen Smith | Page 3

Car Buying with Valencia = 11/10 Experience This was my first time buying a car, and I’m so grateful to have been able to work with Valencia! She went above and beyond to make the process as smooth as p my first time buying a car, and I’m so grateful to have been able to work with Valencia! She went above and beyond to make the process as smooth as possible on my end, and made me feel like the most important customer at Russ Darrow. She also put in a lot of time to listen to me in order to understand my vision of the “perfect car” and handled my indecision and anxiety without pressure. I truly appreciate her patience with me! She absolutely helped me feel confident that I was making the right decision, and I ended up leaving the dealership with my dream car. As a young person, it was also really nice to work with someone the same age as me. I know she had my best interest at heart and really got me. If you’re looking for an endlessly kind, super fun, and LGBTQ+ friendly female salesperson, you will 1000% love working with Valencia. I also had the pleasure of working with my best friend’s dad, Mike Duda. He made the experience so much fun, as always! He also made sure that I was choosing the safest options, and looked out for me in the way I know my own dad would. I appreciate how he patiently and thoroughly explained the offer to me. Mike is another really great person at Russ Darrow, and he will make you feel super excited about whatever car you’re choosing. Special shout outs to Jaylen and Steven as well! More

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Sazare was really a great salesman. He was friendly and informative and just fun to work with. We really didn’t want any “extras” but he explained them all and respected our decisions a He was friendly and informative and just fun to work with. We really didn’t want any “extras” but he explained them all and respected our decisions and was still so nice to us. The other two gentleman that we worked with were also very nice and engaging. I would recommend Sazare in a heartbeat. Thank you. More

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Sazare did what he said he would do. Very good customer experience and would recommend Sazare and Russ Darrow Very good customer experience and would recommend Sazare and Russ Darrow More

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I had been searching all over the country for the exact vehicle I wanted. I was so happy when Tiara messaged me stating they had the car available. Being a teacher and coach with a very busy schedule, Ti vehicle I wanted. I was so happy when Tiara messaged me stating they had the car available. Being a teacher and coach with a very busy schedule, Tiara and the rest of the team made everything smooth and convenient for me. The whole process was almost too easy. I couldn’t be happier. More

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The service I received was awesome! My salesman "Zippy" was extremely knowledgeable and found me the perfect vehicle with everything I needed. Additionally my finance person "Rio" got My salesman "Zippy" was extremely knowledgeable and found me the perfect vehicle with everything I needed. Additionally my finance person "Rio" got me a great deal with a low interest rate that fit my budget. I will be back to Darrow of Wauwatosa for my next car and let others know. More

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Everyone was awesome They where helpful fun polite kept everything going at a great pace thank you to all of you everything going at a great pace thank you to all of you More

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I enjoyed working with Valencia, she dealt with my indecisiveness with a smile. Thanks Valencia! indecisiveness with a smile. Thanks Valencia! More

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Sazare went above and beyond in every aspect to help with making the car deal happen. I appreciated his knowledge on the vehicles I was considering. making the car deal happen. I appreciated his knowledge on the vehicles I was considering. More

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Hands down, the BEST car shopping & buying experience EVER! Everyone was incredibly friendly, helpful and attentive. It was evident that everyone truly enjoyed their job, while looking out for their cu EVER! Everyone was incredibly friendly, helpful and attentive. It was evident that everyone truly enjoyed their job, while looking out for their customers! I will not go anywhere else to buy our cars in the future! More

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If you are looking for a Great customer service , Amazing car deals and most importantly best price, go for Russ Darrow Kia of Wauwatosa. Tiara and Steve made my car purchase experience a memorable one. I wa car deals and most importantly best price, go for Russ Darrow Kia of Wauwatosa. Tiara and Steve made my car purchase experience a memorable one. I was very skeptical before coming to the showroom and I was pretty sure not to make a purchase until all my queries were addressed. I started with Tiara who was very knowledgeable of the vehicle and it’s features. Addressed most of my questions and concerns. She was great and did a commendable job. Just meet her. Steve is your go to person for all your questions. He made great suggestions and relieved me of my concerns . I had a bad purchase experience in the past hence my queries. The showroom , the people and these guys are amazing. Just go and buy here !! They don’t try to woo you to buy but are very sincere in their answers. You get what you see and hear !! Thank you everyone at Russ Darrow Kia of Wauwatosa. Tiara and Steve , you guys are awesome !! More

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