Jaysen Douglas | Page 2
Service Advisor
LaFontaine Buick GMC of Highland
4000 W. Highland Rd.
Highland, MI 48357
21 Reviews
Write a Review21 Reviews of Jaysen Douglas
July 19, 2026
I've been using Lafontaine for 17 years. I love my salesperson however I was lied to about my latest lease and I'm kinda xxxxxx I love my salesperson however I was lied to about my latest lease and I'm kinda xxxxxx More
Other Employees Tagged: Kevin Bright , Thomas Montgomery, Grace perez
July 08, 2026
Most professional dealership around. Best best service. Great hospitality Easy to work with. Made my experience very easy Best best service. Great hospitality Easy to work with. Made my experience very easy More
Other Employees Tagged: Victoria Akey, Richard Langmaid, Kevin Bright, Patti Ruiz , Thomas Montgomery
May 21, 2026
Everyone is very friendly and helpful. Kevin in service and Cody in sales always take care of me Kevin in service and Cody in sales always take care of me More
Other Employees Tagged: Victoria Akey, Richard Langmaid, Kevin Bright
April 28, 2026
We moved out to Hartland from Ypsilanti and this the dealership around. We went to 3 altogether and we liked the service and how good they treated us the best. It’s an awesome dealership and we recommen dealership around. We went to 3 altogether and we liked the service and how good they treated us the best. It’s an awesome dealership and we recommend taking your car there. More
March 13, 2026
Finally a service advisor, who was helpful and knowledgeable. Previous visits I was treated poorly and not acknowledged. Last visit I had to approach the manager to get help. My current vehicle knowledgeable. Previous visits I was treated poorly and not acknowledged. Last visit I had to approach the manager to get help. My current vehicle is the 4th in 6 years. If not for Bob Staples and Tom Schumacher, I would take my business elsewhere. Thanks to Jayden Douglas for taking of my last service visit. More
February 24, 2026
My service there was very quick and professional, and upon picking up my car I had extra questions that were answered very promptly and accurately thank you upon picking up my car I had extra questions that were answered very promptly and accurately thank you More
Other Employees Tagged: Victoria Akey , Nicholas Barthold
May 06, 2025
My navigation system went out on my 2020 Arcadia and also the usb charging port. So my wife took car in over a year ago to have them check out why. They had it for five mins and said she needed a new media the usb charging port. So my wife took car in over a year ago to have them check out why. They had it for five mins and said she needed a new media card for around $500 , dumb The USB ports are not connected to the card , they only share a fuse , they didn’t bother to check. Through searching Ai , they explained the problems and I find this dealership did a terrible analogy of the problems. When I called today they tried thee old you never brought it here. So they lie as well when you corner them. I going to look further into how to hold them responsible for their lack of concern. More
Other Employees Tagged: Victoria Akey, Richard Langmaid, Kevin Bright, Patti Ruiz , Thomas Montgomery

