Jaysen Douglas
Jaysen Douglas at LaFontaine Buick GMC of Highland

Jaysen Douglas | Page 2

Service Advisor

LaFontaine Buick GMC of Highland

4000 W. Highland Rd.
Highland, MI 48357

4.6
21 Reviews
4.6

21 Reviews

Write a Review

21 Reviews of Jaysen Douglas

July 19, 2026

Dealership Rating
Employee Rating

I've been using Lafontaine for 17 years. I love my salesperson however I was lied to about my latest lease and I'm kinda xxxxxx More

by vargakim1966
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bright , Thomas Montgomery, Grace perez

Jul 20, 2026

LaFontaine Buick GMC of Highland responded

Hi, thank you for your kind words and this wonderful review. Please don't hesitate to reach out if there's anything additional we can do for you.

Jul 29, 2026

LaFontaine Buick GMC of Highland responded

Hello, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our General Manager, Kris MacKinnon, at (734) 429-9431 or kmackinnon@lafontaine.com so we can assist you further.

July 08, 2026

Dealership Rating
Employee Rating

Most professional dealership around. Best best service. Great hospitality Easy to work with. Made my experience very easy More

by Subi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2026

LaFontaine Buick GMC of Highland responded

Hi Subi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2026

Dealership Rating
Employee Rating

Great people to talk to they took care of my problems fast on my truck More

by Brian P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2026

LaFontaine Buick GMC of Highland responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 21, 2026

Dealership Rating
Employee Rating

Everyone is very friendly and helpful. Kevin in service and Cody in sales always take care of me More

by CodyRoh25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2026

LaFontaine Buick GMC of Highland responded

Hello, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC Highland. We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2026

Dealership Rating
Employee Rating

They were on time and efficient for me. In and out quickly. Thank you folks. More

by Melch3445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

LaFontaine Buick GMC of Highland responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2026

LaFontaine Buick GMC of Highland responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 28, 2026

Dealership Rating
Employee Rating

We moved out to Hartland from Ypsilanti and this the dealership around. We went to 3 altogether and we liked the service and how good they treated us the best. It’s an awesome dealership and we recommen More

by defootka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

LaFontaine Buick GMC of Highland responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2026

LaFontaine Buick GMC of Highland responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 13, 2026

Dealership Rating
Employee Rating

Finally a service advisor, who was helpful and knowledgeable. Previous visits I was treated poorly and not acknowledged. Last visit I had to approach the manager to get help. My current vehicle More

by Steve W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2026

LaFontaine Buick GMC of Highland responded

Hello Steve, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2026

Dealership Rating
Employee Rating

I am always amazed at the customer service I receive at LaFontaine Highland. I get in get out in reasonable time and enjoy the wait time when necessary. More

by Nan H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2026

LaFontaine Buick GMC of Highland responded

Hi Nan, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2026

Dealership Rating
Employee Rating

My service there was very quick and professional, and upon picking up my car I had extra questions that were answered very promptly and accurately thank you More

by Mubbgutts
Recommend Dealer
Yes

Other Employees Tagged: Victoria Akey , Nicholas Barthold

Feb 27, 2026

LaFontaine Buick GMC of Highland responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Feb 27, 2026

LaFontaine Buick GMC of Highland responded

Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2025

Dealership Rating
Employee Rating

My navigation system went out on my 2020 Arcadia and also the usb charging port. So my wife took car in over a year ago to have them check out why. They had it for five mins and said she needed a new media More

by Jamm12310
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 09, 2025

LaFontaine Buick GMC of Highland responded

Hello, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Thomas Montgomery, at tmontgomery@lafontaine.com at your earliest convenience to discuss how we can turn this experience into a positive one.

May 09, 2025

LaFontaine Buick GMC of Highland responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager, Thomas Montgomery, tmontgomery@lafontaine.com