Jayson Mirabella | Page 10

I always have a pleasant experience at D'Arcy! I am greeted in a friendly manner when I take my car in for service. The employees are honest and listen to your concerns. I trust their judgement if I greeted in a friendly manner when I take my car in for service. The employees are honest and listen to your concerns. I trust their judgement if I need extra work done on my Sonata. The work is explained in detail. Wouldn't go anywhere else for service on my vehicle. More

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Best dealership in Illinois. From Sales to Service you can't beat D'Arcy Hyundai. Will not go to any other dealership for the purchase of a car. can't beat D'Arcy Hyundai. Will not go to any other dealership for the purchase of a car. More

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I was in for an oil change on my 2018 Tucson and also needed my tires rotated. Did both and advised that there was a recall on my car. When I had booked the appointment , my original call was to get th needed my tires rotated. Did both and advised that there was a recall on my car. When I had booked the appointment , my original call was to get the recall taken care of. However the lady I spoke with said the part was on back order and they weren't sure when it would be coming in. Said Hyundai was going to be sending out an additional letter regarding the recall. Jason told me the day I came in that he thought they had gotten some of the parts in that day and did I want to get it taken care of? Parts were there and it was nice to get it all done the same day and not worry about getting back to the dealership for the recall. I didn't even say anything to him about it, he informed me that he thought the part might be there. Was a nice surprise and saved me some time. More

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I have purchased 9 new vehicles from this dealership. I am very disappointed . I had my 2017 tuscon in the dealership for an engine light. I was told over the phone that the engine light was on because the am very disappointed . I had my 2017 tuscon in the dealership for an engine light. I was told over the phone that the engine light was on because the vehicle was low half a quart of oil. The oil was changed by the dealership. I did not review the entire receipt at that time i paid for the oil change at darcy because of covid precautions. I paid for the oil change and when i left the engine light was off. My appointment was on wednesday november 18th. Today on sunday november 22nd. I read the receipt carefully from darcy. The receipt stated that i was notified about a problem with coolant . This was never recommended to me and i did not decline the service. I would never leave the dealership with my tuscon in need of essential service. I have been a loyal customer for over 20 years and i feel betrayed. I know the consequences of ignoring coolant service. I hae been repeatedly pressured in to upgrading my tuscon by darcy sales because used vehicles are in demand. I am also upset because i am a few thousand miles from going out of the 60,000 mile warranty. I think i deserve an explaination for this. This is unacceptable. I can not believe they let me leave the dealership at the beginning of winter with my cooling system in need of a drain and refill!! I was told that darcy will be moving to a new building I hate to think that it is at the cost of their most loyal customers. More

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Couldn't figure out what was going on with my Hyundai having random trouble starting. The AMAZING Service Dept. at Darcy Hyundai took my vehicle in and didn't stop working on it until they found and rep having random trouble starting. The AMAZING Service Dept. at Darcy Hyundai took my vehicle in and didn't stop working on it until they found and repaired the problem. My safety was their first concern and couldn't be happier with their entire team. More

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friendly, fast, easy to talk to. Jayson was my service advisor, never pushy to sell service, always has my best interests when it comes to the maintenance of my vehicle advisor, never pushy to sell service, always has my best interests when it comes to the maintenance of my vehicle More

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My battery was so dead, car wouldn't even start with a jump. D'Arcy towed my car and replaced my battery. Thank you for helping me and making sure it wasn't a bigger problem. jump. D'Arcy towed my car and replaced my battery. Thank you for helping me and making sure it wasn't a bigger problem. More

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I needed a repair done ASAP. My appointment was scheduled for the same day. I was consulted about the price. My vehicle was finished in an hour. Thank you, Darcy Hyundai. for the same day. I was consulted about the price. My vehicle was finished in an hour. Thank you, Darcy Hyundai. More

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Very clean environment, everyone had their masks on properly. Service was done quickly and at a fair price. I will be back for future service for sure ! properly. Service was done quickly and at a fair price. I will be back for future service for sure ! More

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Jayson found me a great deal for some desperately needed tires. My service experience was wonderful as usual. My car will ALWAYS be serviced by D'Arcy. tires. My service experience was wonderful as usual. My car will ALWAYS be serviced by D'Arcy. More

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