Jean Duperval

I came in for service, with my NV2500 Ice Cream Truck. I was overcharged for the service and charged a Freight fee on an oil change! What a joke! But I figured the next time I come in for service I would I was overcharged for the service and charged a Freight fee on an oil change! What a joke! But I figured the next time I come in for service I would show it to them. I would have hoped they would have made an adjustment. I sell to dozens of dealerships so I started to sell to the employees that wanted Ice cream. The next week or two when I came in I was met by a very rude individual asking if I had permission by Mr. Erdman to sell ice cream. I explained no I have never need to ask for permission to sell to any organization nor did any vendor in the 40+ years that I previously worked in that industry. Very rudely I was asked to leave. Needless to say, I would never do business with a company that not only screws you. On top of that wouldn't want to have you do business with them! I don't know who the individual was but I was told to call in to the GM Mike Farrell, I did and left a message but was never called back so I am assuming it was him, that through me out of the dealership parking lot. Sucks because this is the most convenient dealership to me. More

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Had a wonderful experience. I recently purchased my 2015 Pathfinder there. My sales rep, Jean Duperval, was absolutely amazing; very professional and knowledgeable. He gave us his undivided attention. He wa Pathfinder there. My sales rep, Jean Duperval, was absolutely amazing; very professional and knowledgeable. He gave us his undivided attention. He was even attentive to the children. Jean's assistant, Ms. Valerie, was very accommodating. We felt so comfortable and appreciated. The other staff members were very nice too. I traded my older car with no hassle and at a grate price. Overall it was great service, and a great deal. We would recommend this dealership to anyone. More

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