T.J. Jennings

Terrible service department. Nice people but they all seem nice. Jacked up the price of a simple wheel bearing issue. Over $4K. Got it fixed local $650 out the door. Nice people but they all seem nice. Jacked up the price of a simple wheel bearing issue. Over $4K. Got it fixed local $650 out the door. More

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Worst customer service ever. They like to sell you all kinds of extras when you purchase a vehicle then don’t allow you to use the service they sold you. Do not buy from these cr They like to sell you all kinds of extras when you purchase a vehicle then don’t allow you to use the service they sold you. Do not buy from these crooked con artists. More

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I came in for service, with my NV2500 Ice Cream Truck. I was overcharged for the service and charged a Freight fee on an oil change! What a joke! But I figured the next time I come in for service I would I was overcharged for the service and charged a Freight fee on an oil change! What a joke! But I figured the next time I come in for service I would show it to them. I would have hoped they would have made an adjustment. I sell to dozens of dealerships so I started to sell to the employees that wanted Ice cream. The next week or two when I came in I was met by a very rude individual asking if I had permission by Mr. Erdman to sell ice cream. I explained no I have never need to ask for permission to sell to any organization nor did any vendor in the 40+ years that I previously worked in that industry. Very rudely I was asked to leave. Needless to say, I would never do business with a company that not only screws you. On top of that wouldn't want to have you do business with them! I don't know who the individual was but I was told to call in to the GM Mike Farrell, I did and left a message but was never called back so I am assuming it was him, that through me out of the dealership parking lot. Sucks because this is the most convenient dealership to me. More

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I took my 2019 Nissan Rogue for an oil change and had the worst experience again. I asked the Service Advisor Andrew for the price of an oil change and quoted me 70.00. I expressed that Nissan of Melbourne worst experience again. I asked the Service Advisor Andrew for the price of an oil change and quoted me 70.00. I expressed that Nissan of Melbourne was cheaper and so was Walmart. He assured me that they were priced equal. Mike Erdman Nissan does comparative pricing and that is why 70 was reasonable. After the work was completed, I called Nissan of Melbourne and I visited Walmart and realized that he lied. Walmart charges 56.00 out the door and Nissan of Melbourne was 49.99. I encourage you to shop around before you allow this dealership to work on your car. They are overpriced and will lie to you without hesitation. Trust is what keeps customers coming back which is a keep element that is missing at this dealership. More

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Positive experience Very clean. Employees all look professional. Very polite. Friendly atmosphere. Very accommodating.chris in sales always make me feel like im the only Very clean. Employees all look professional. Very polite. Friendly atmosphere. Very accommodating.chris in sales always make me feel like im the only person in the show room ..always greats mecat door.. More

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Class act The dealership is a class act organization just like the New York Yankees! Device department is quick and honest. Great job guys!! See you again in th The dealership is a class act organization just like the New York Yankees! Device department is quick and honest. Great job guys!! See you again in the future. Customer for life, Emmet. More

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Best Ever! I loved my experience with Charlie Hodge! Super attentive, professional and caring. Followed up and got me exactly what I wanted. Thank you so much! I loved my experience with Charlie Hodge! Super attentive, professional and caring. Followed up and got me exactly what I wanted. Thank you so much! More

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Nissan Service Center I had my 2015 Nissan Rogue SL serviced on Feb. 5, 2018 at Mike Erdman Nissan. The appointment was made in the morning, and I was referred to my Servi I had my 2015 Nissan Rogue SL serviced on Feb. 5, 2018 at Mike Erdman Nissan. The appointment was made in the morning, and I was referred to my Service Advisor, TJ. Upon arrival for my 4:30 appointment, he greeted me and my wife, and got down to business. He kept me informed and made suggestions to my car’s service needs. Everything was completed in a timely manner and the car was cleaned inside and out. I enjoy having my Rogue services at Mike Erdman Nissan because they treat us like valued customers. Thank you, TJ for a job well done. R. Albright More

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