Jean Jajou | Page 13
Service Writer
Sands Chevrolet - Surprise
16991 W Waddell Rd
Surprise, AZ 85388
261 Reviews
Write a Review261 Reviews of Jean Jajou
July 12, 2017
Simple and convenient I felt valued as a customer and owner, from the time of the initial phone call (a day before a holiday) thru completion of service on my vehicle. Serv I felt valued as a customer and owner, from the time of the initial phone call (a day before a holiday) thru completion of service on my vehicle. Service Advisor Jean Jajou, was friendly, courteous, calm and proactive to all my needs. It has been a very long while, since experiencing good, let alone great customer service. Thank you Jean! I will be a returning customer and will certainly recommend all fellow car owners. More
July 09, 2017
Service adviser pressure cooker I have decided to go else were from now on. It's constant pressure all the time . Trying to sell you things you don't need or can't afford. I feel soi I have decided to go else were from now on. It's constant pressure all the time . Trying to sell you things you don't need or can't afford. I feel soiled and beaten up by the time I leave. More
July 09, 2017
Great service Service advisor was pleasant and helpful. Attended to my concerns and explained future services needed without pressuring me. Honored discounts withou Service advisor was pleasant and helpful. Attended to my concerns and explained future services needed without pressuring me. Honored discounts without hesitation. My vehicle was completed in a timely manner. More
July 07, 2017
My car was returned in immaculate condition. Chevy offered me a complementary full detail at my 1 year anniversary. We had just arrived home from a camping trip and the SUV was very dirty inside Chevy offered me a complementary full detail at my 1 year anniversary. We had just arrived home from a camping trip and the SUV was very dirty inside and out. Sands Chevy cleaned the SUV inside and out - even shampooed the carpets and mats :) More
July 07, 2017
Service Got me in and out on time as I had another appointment after. Jeannie the service advisor is pleasant and listens. Only place I use for service. Got me in and out on time as I had another appointment after. Jeannie the service advisor is pleasant and listens. Only place I use for service. More
June 29, 2017
Exceptional service After 6 years overseas with no dealership, we brought our 2009 Traverse to Sands Chevrolet for the 100,000 mile service and several recalls. Jean Jaj After 6 years overseas with no dealership, we brought our 2009 Traverse to Sands Chevrolet for the 100,000 mile service and several recalls. Jean Jajou did a great job of explaining all of the service options and going over everything GM covered. She was incredibly polite and did an outstanding job of following-up with us during the work. We were very thankful to be the recipients of Sands Chevrolet and Jean's exceptional service! More
June 24, 2017
Sands Chevy Service Advisor, Jean Jajou went out of her way to make sure my repair was completed as promised. Her courteous manner made me feel comfortable and h Service Advisor, Jean Jajou went out of her way to make sure my repair was completed as promised. Her courteous manner made me feel comfortable and her attention to detail was exceptional. I will always ask for Jean when I need service More
June 19, 2017
Oil leak under my Duramax I noticed an oil leak under my truck recently and stopped at Sands to make an appointment. Went in looking for Jean Jajou who helped me last earlier. I noticed an oil leak under my truck recently and stopped at Sands to make an appointment. Went in looking for Jean Jajou who helped me last earlier. She scheduled it for Friday AM. Went in a left the truck, got a ride home. She called later that morning, truck fixed, and a car was coming to pick me up. Perfect day! Art Wiltgen More
June 19, 2017
Very nice place to get a business done Jajo, was very polite and helpful to get my needs done fast & quickly... Also, very knowledgeable about automotive and engineering technology with kee Jajo, was very polite and helpful to get my needs done fast & quickly... Also, very knowledgeable about automotive and engineering technology with keeping me posted and updated regarding my vehicle..! Frankly, No individual or elsewhere dose that ... Am so pleased I've got Jajo to be my associate at this dealership. More
Other Employees Tagged: Michael Jajo... Did a great job for me too..
June 16, 2017
quick and easy brought the vehicle in due to a wiper recall. The part was in , Jean J. made sure of that.I chose to wait for the install to be done. waited only a li brought the vehicle in due to a wiper recall. The part was in , Jean J. made sure of that.I chose to wait for the install to be done. waited only a little over an hour and Jean called and all was done. Great service!! More

