Jean Jajou | Page 15

Long wait My truck was in for an oil change which took about an hour and a half , then my customer service rep could not find my keys. They finally found my key My truck was in for an oil change which took about an hour and a half , then my customer service rep could not find my keys. They finally found my keys 30 minutes later. More

by VURIBE1 Verified Customer Verified Customer

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Jean Jajou was very professional, I HAD MY PICKUP IN FOR SERVICE AND A RECALL, EVERYTHING WAS TAKEN CARE OF IN A VERY PROFESSIONAL WAY. I WOULD LIKE TO EXPRESS MY APPRECIATION FOR I HAD MY PICKUP IN FOR SERVICE AND A RECALL, EVERYTHING WAS TAKEN CARE OF IN A VERY PROFESSIONAL WAY. I WOULD LIKE TO EXPRESS MY APPRECIATION FOR THE FOLKS WHO WASH THE VEHICLES. I HAD JUST COME IN FROM A ROAD TRIP AND MY TRUCK WAS A REAL MESS. IT LOOKED ABSOLUTELY BEAUTIFUL WHEN I PICKED IT UP. I HAVE HAD MY TRUCK WASHED AT OTHER DEALERSHIPS BUT I CANT SAY ANYTHING GOOD ABOUT THAT, BUT THIS ALONE WOULD ENCOURAGE ME TO COME BACK TO SANDS CHEVROLET, VERY NICE JOB AND THANK YOU VERY MUCH. More

by SMACLAUGHLIN1429 Verified Customer Verified Customer

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Engine light on!!! I found out that I needed a new water pump and engine fuel pump along with some other repairs that had to be taken care of and Jean did a terrific job I found out that I needed a new water pump and engine fuel pump along with some other repairs that had to be taken care of and Jean did a terrific job in guiding me through all of the repairs (including getting a rental car). The car could have been washed a little better but it was OK. More

by Jobo Verified Customer Verified Customer

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Rv Service This is the second year we've had Sands Chevrolet provide our yearly service to get our RV ready We love not having to go to Freightliner !!!!! We This is the second year we've had Sands Chevrolet provide our yearly service to get our RV ready We love not having to go to Freightliner !!!!! We're very happy with the advice and help given by Jean, and the experienced service by the technician More

by TRDLTLI Verified Customer Verified Customer

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Great service Wonderful employees, knowledgeable, kind and efficient! Would highly recommend this dealerships service department! Jean always remembers me and greet Wonderful employees, knowledgeable, kind and efficient! Would highly recommend this dealerships service department! Jean always remembers me and greets me with kindness and helpfulness! Thank you Jean! 😌 More

by Mitzid12 Verified Customer Verified Customer

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oil change I trust this dealer, because in this dealer I buy my vehicles, and I trust this dealer for services in my vehicles, its the make and model very care. I trust this dealer, because in this dealer I buy my vehicles, and I trust this dealer for services in my vehicles, its the make and model very care. More

by 4KIDS_1976 Verified Customer Verified Customer

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6 month service I was treated like family. I was early for my appointment, but I was seen immediately. The waiting area was clean and very comfortable. While I was th I was treated like family. I was early for my appointment, but I was seen immediately. The waiting area was clean and very comfortable. While I was there for service I took the opportunity to order a dash met from the parts department, and i was treated like a family member again. Excellent service. Keep it up. I would recommend Sands Chevrolet (Surprise) to everyone who ask me where to go to purchase a Chevrolet. More

by d.gilbert2 Verified Customer Verified Customer

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Inspection caught needed repair The routine inspection for a simple oil change saved overheating in the desert, by finding a radiator hose leak. This was promptly repaired at anothe The routine inspection for a simple oil change saved overheating in the desert, by finding a radiator hose leak. This was promptly repaired at another visit. The year before they found a broken support strut before a long trip to California. More

by HUBIESD Verified Customer Verified Customer

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First oil change I was told when I made the appointment "as well as the oil and lube my truck would be washed and tire rotated and the service would take 1.5 hours'. W I was told when I made the appointment "as well as the oil and lube my truck would be washed and tire rotated and the service would take 1.5 hours'. When I arrived the service rep informed me they could not wash my truck because dualies can not fit in the car wash, I asked about a hand wash the rep said it would take another 1/2 hour putting the total time to 2 hours, I declined stating 2 hours was too long. The service took just over an hour, plenty of time to do the wash. On my drive home from the dealership I notice a noise coming from the rear wheel, after inspection, I noticed the valve extensions on my rear dualies had not been reattached to the hub caps and one of the valves was leaking. I needed to remove the hub caps and reattach the valve extensions. Also the invoice did not state the brand or type of oil used. More

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Oil chnge great price. The vehicle got a wash too. It was completed in two hours while I waited. I like the idea of the coffee and donuts too great price. The vehicle got a wash too. It was completed in two hours while I waited. I like the idea of the coffee and donuts too More

by BG Verified Customer Verified Customer

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