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Jean Jajou
Jean Jajou | Page 23
Service Writer
Sands Chevrolet - Surprise
16991 W Waddell Rd
Surprise, AZ 85388
261 Reviews
261 Reviews of Jean Jajou
June 24, 2016
Best experience EVER!! Took my vehicle here after a bad experience elsewhere, Jean is AMAZING! Best customer service too! Won't take my vehicle anywhere else now for service Took my vehicle here after a bad experience elsewhere, Jean is AMAZING! Best customer service too! Won't take my vehicle anywhere else now for service! More
by SAMMENDSLEY
Verified Customer
June 23, 2016
knowledgeable, fast, friendly Jean in the service department was fantastic! She was concise yet informative. Easy to work with and kept me informed at all times on my vehicle sta Jean in the service department was fantastic! She was concise yet informative. Easy to work with and kept me informed at all times on my vehicle status. I was greeted immediately upon entry and my vehicle was lined up ready to go when I arrived for pick up. No waiting for them to pull my car from the back lot. Very refreshing experience! More
by martinezaz
June 21, 2016
Great Service, Beginning to End From the moment my Service Adviser (Jean) met me at the door, until my service work was completed, I was treated professionally and with respect. The From the moment my Service Adviser (Jean) met me at the door, until my service work was completed, I was treated professionally and with respect. The service diagnostic process was complete and identified the source of my problem as well as a few recommended options that were appropriate for the age and mileage of my vehicle. The work required would take two days; Jean offered a loaner and contacted me promptly when the work was scheduled for completion. The work was actually completed ahead of schedule and I was able to discuss the repair with the technician (Bill) that did the job. All of my questions were patiently answered and I left confident in the quality of the workmanship. I would certainly recommend this service center, without hesitation. More
by DESERTVIEW2010
Other Employees Tagged: Bill, Service Technician
June 16, 2016
fuel system decarbonization I had a service done that I had heard of before but thought it would be a lot more expensive.. The service was done and there was a little problem wi I had a service done that I had heard of before but thought it would be a lot more expensive.. The service was done and there was a little problem with the way the car ran after.. I took it back and they took care of it right away and now it's running great!! More
by PAULENRIQUEZ
June 14, 2016
Jean Jajou & Mike Laramee did an excellent job on my truck Jean Jajou & Mike Laramee are GREAT! When your vehicle needs service, these fine folks remove any anxiety due to their professionalism, cheerful demea Jean Jajou & Mike Laramee are GREAT! When your vehicle needs service, these fine folks remove any anxiety due to their professionalism, cheerful demeanor, and thorough customer satisfaction! Well done, I'm very pleased. More
by JCLIFFORD
June 10, 2016
Jeanie is Awesome. Everyone dreads going to a dealership for repairs, I am one of them. My visit was for a recall issue with my Hummer H3. I also knew that I was due Everyone dreads going to a dealership for repairs, I am one of them. My visit was for a recall issue with my Hummer H3. I also knew that I was due for my 90 day service and that I might have other maintenance and issues, so I had prepared myself for a pricey bill. I had never been to this dealership before, but it was the closest to my home, which is why I picked it. Jean answered the phone and was my service consultant. She is good at what she does. She is very personable, I liked her from the start and even though my final bill was exceedingly more than I expected, I felt that Jean applied all the discounts and coupons that she could, and I know she saved me hundreds of dollars off the retail price of the service performed. She informed me of everything, there were no surprises and I enjoyed working with her. As far as the service to my vehicle. That is all under the hood and time will tell if everything keeps working well, but I have no complaints yet. Thank you Jean. You Rock! More
by TWINKIEWALSH
June 10, 2016
Great! They were very friendly, listened to what I needed done, weren't pushy on trying to sale me services I didn't want. Great service They were very friendly, listened to what I needed done, weren't pushy on trying to sale me services I didn't want. Great service More
by popeyepower96
June 10, 2016
I worked with Jean. I was given top rate care. Jean had all the answers to my concerns about my Sonic. The battery had died, they also did a oil @ filter change and ev I was given top rate care. Jean had all the answers to my concerns about my Sonic. The battery had died, they also did a oil @ filter change and even took care of the recall on my radio. More
by lilly0
June 10, 2016
Diagnose was incorrect The replace of my AC Discharge hose which cost $133 was incorrect. Upon taking it to my mechanic within 15 mins he had it diagnosed to an o ring which The replace of my AC Discharge hose which cost $133 was incorrect. Upon taking it to my mechanic within 15 mins he had it diagnosed to an o ring which cost me $6. More
by Djlester81
June 09, 2016
great customer service and professional service. Sands Chevy in Surprise did a phenomenal job of servicing my Chevy Cruze and getting me back out on the road. All associates at Sands Chevy in Surpri Sands Chevy in Surprise did a phenomenal job of servicing my Chevy Cruze and getting me back out on the road. All associates at Sands Chevy in Surprise were courteous and very professional. Thank you Sands! More
by cruze13
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