Jean Louis
Jean Louis at Acura Of Pembroke Pines

Jean Louis | Page 66

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.9
1,177 Reviews
4.9

1,177 Reviews

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1177 Reviews of Jean Louis

April 09, 2022

Dealership Rating
Employee Rating

This was my first visit to this dealership to service my car. My car was signed in quickly and I met with my advisor right away. The waiting area was comfortable. My advisor kept me updated which was barely More

by JAICR13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

Acura Of Pembroke Pines responded

Thanks for giving us the opportunity to serve you! We appreciate your fantastic feedback and hope to see you again next time here at Acura of Pembroke Pines!

April 09, 2022

Dealership Rating
Employee Rating

Service department has seriously declined since purchasing my first vehicle from them. Last service turned into a warranty repair, that took over two weeks. After receiving the vehicle, it leaked o More

by lopezjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marco Pinto

Apr 25, 2022

Acura Of Pembroke Pines responded

We regret to hear that your opinion of us has changed, John. We'd like the opportunity to address these concerns and improve your experience in the future. Please reach out if you're interested in discussing this matter further. Thank you, Larry Schlossberg - General Manager - lschlossberg@czag.net

April 06, 2022

Dealership Rating
Employee Rating

We keep driving farther than we need to just to come to the service department because Jean is the best service consultant that I’ve ever had and we have owned luxury brands for many years. More

by JMS0397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

Acura Of Pembroke Pines responded

Thank you so much for the kind review! We appreciate you taking the extra time to come work with Jean & the team here at Acura of Pembroke Pines and we look forward to seeing you at your next visit. Take care!

April 06, 2022

Dealership Rating
Employee Rating

Service center employee was very nice. Did his best to help me and kept me in the loop with findings. I am very disappointed with mechanic because I had to go twice for same issue and excu More

by kubunto82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

Acura Of Pembroke Pines responded

We understand your disappointment and appreciate you bringing this to our attention. We will address this with the team and encourage you to reach out if you have any additional feedback you'd like to share. Thank you!

April 05, 2022

Dealership Rating
Employee Rating

Great service by Jeane M Louis, always! The attitude and caring is of the high standard! No hesitation for me to recommend them for the best service award! More

by Dpduggal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience working with Jeane at Acura of Pembroke Pines! We look forward to working with you next time!

April 05, 2022

Dealership Rating
Employee Rating

Awesome customer service. Showed up as a walk in and they took care of me right away More

by Armandos1369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Acura Of Pembroke Pines responded

It was our privilege to serve you! Thanks for visiting Acura of Pembroke Pines - we hope to see you again next time!

April 03, 2022

Dealership Rating
Employee Rating

Acura is the best company to deal with, the employee is very respectful, kind and generous. More

by Moise Augustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with your business, Moise! We hope to see you again next time!

March 31, 2022

Dealership Rating
Employee Rating

I have always received a warm welcome, professional service and timely delivery. The Acura team has always gone above and beyond. More

by JOSEFFINE.C.DREYER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto , David Gomez, Giovanni Vargas

Apr 01, 2022

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! We're honored to receive your support and look forward to seeing you next time!

March 30, 2022

Dealership Rating
Employee Rating

The service advisor was pleasant, detailed, thorough and great to work with. The waiting area was amazing, Starbucks coffee and even the convenient deli. Definitely didn’t mind the wait. More

by Coleenb1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Richardson

Mar 31, 2022

Acura Of Pembroke Pines responded

Thank you for the fabulous feedback! It was a pleasure having you visit us here at Acura of Pembroke Pines and we look forward to seeing you again in the future. Take care!

March 29, 2022

Dealership Rating
Employee Rating

Five Star Service in all aspects. Free car washes when car goes in service. Excellent Advisors More

by GIO87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto, Michael Grasso, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Mar 30, 2022

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines with your vehicle's service needs! We appreciate your support and look forward to your next visit!

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