Jeanine Malone

We were very satisfied with our transmission flush. We were there for three hours but they drove us to Bob Evan’s for breakfast so I wait seemed shorter. We were there for three hours but they drove us to Bob Evan’s for breakfast so I wait seemed shorter. More

by MALINDA.KRCHNAK Verified Customer Verified Customer

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Like the pickup service and easy scheduling Personnel are good to work with Will use Spitzer services in the future good to work with Will use Spitzer services in the future More

by perch61 Verified Customer Verified Customer

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Prompt and informative as to the work requested being done and anything that needed to be addressed done and anything that needed to be addressed More

by cwwetzel61 Verified Customer Verified Customer

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Jacob was excellent. Without Jacob's persistence, I would have bought the Lexus. He made this sale happen. Great job Jacob Without Jacob's persistence, I would have bought the Lexus. He made this sale happen. Great job Jacob More

by JRM2128 Verified Customer Verified Customer

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Little disappointed in the amount of time it took to check in and out. First time in 5 years that it took 45 minutes to process my intake and exit. Overall, happy as always with the service check in and out. First time in 5 years that it took 45 minutes to process my intake and exit. Overall, happy as always with the service More

by Lisa Miller Verified Customer Verified Customer

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Inspection was completed timely and loaner car was great! Customer lounge was comfortable, clean, and well stocked with refreshments. Customer lounge was comfortable, clean, and well stocked with refreshments. More

by larryphilips Verified Customer Verified Customer

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Communication goes a long way and there was none. Misinformed of everything and never returns phone calls. And that could be because our car was never looked at during our scheduled appt time. Not un Misinformed of everything and never returns phone calls. And that could be because our car was never looked at during our scheduled appt time. Not until two days later. There was no communication of that. Told monday would be done tues at end of day. Went tues was given a loaner and told will be done Thurs or Friday. No reason why! Absolutely the worst customer service. If there was any sort of communication it would have helped tremendously but when you are met with arrogance and no answers or communication it leaves a poor taste in your mouth. We will never purchase a car from spitzer knowing that we would have to deal with the service dept. More

by Karyncharlton Verified Customer Verified Customer

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Everybody was very professional and extremely nice explained exactly what they were doing. Very satisfied. explained exactly what they were doing. Very satisfied. More

by jcabinc Verified Customer Verified Customer

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Great service with available times that fit my schedule. Always a pleasant atmosphere and people are kind and knowledgeable Always a pleasant atmosphere and people are kind and knowledgeable More

by sbraddell Verified Customer Verified Customer

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Great service Our whole experience with the dealer was great . My car has been running very good . great . My car has been running very good . More

by hill_billiez Verified Customer Verified Customer

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