Jeanine Malone | Page 3

Communication goes a long way and there was none. Misinformed of everything and never returns phone calls. And that could be because our car was never looked at during our scheduled appt time. Not un Misinformed of everything and never returns phone calls. And that could be because our car was never looked at during our scheduled appt time. Not until two days later. There was no communication of that. Told monday would be done tues at end of day. Went tues was given a loaner and told will be done Thurs or Friday. No reason why! Absolutely the worst customer service. If there was any sort of communication it would have helped tremendously but when you are met with arrogance and no answers or communication it leaves a poor taste in your mouth. We will never purchase a car from spitzer knowing that we would have to deal with the service dept. More

by Karyncharlton Verified Customer Verified Customer

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Everybody was very professional and extremely nice explained exactly what they were doing. Very satisfied. explained exactly what they were doing. Very satisfied. More

by jcabinc Verified Customer Verified Customer

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Great service with available times that fit my schedule. Always a pleasant atmosphere and people are kind and knowledgeable Always a pleasant atmosphere and people are kind and knowledgeable More

by sbraddell Verified Customer Verified Customer

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Great service Our whole experience with the dealer was great . My car has been running very good . great . My car has been running very good . More

by hill_billiez Verified Customer Verified Customer

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The service team at Spitzer Acura was great. Layne made the scheduling process very easy. Layne made the scheduling process very easy. More

by antonio.fontana Verified Customer Verified Customer

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I had to bring my Acura back because the wiper blade was not installed correctly. It was difficult to drive because I could not see clearly. not installed correctly. It was difficult to drive because I could not see clearly. More

by lvesci Verified Customer Verified Customer

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I have had many experiences where I felt like I was being over charged, not communicated with in a timely fashion and not met with a fair resolution to my service needs. over charged, not communicated with in a timely fashion and not met with a fair resolution to my service needs. More

by Jpysola Verified Customer Verified Customer

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Excellent job by. Albert Malbec and the mechanic,,couldn’t be more pleased.Saved me problems please thank them both for me Albert Malbec and the mechanic,,couldn’t be more pleased.Saved me problems please thank them both for me More

by aid-mer Verified Customer Verified Customer

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Thanks for your services. Everyone is always very polite and professional with me. Please let me know if I can ever help you. Everyone is always very polite and professional with me. Please let me know if I can ever help you. More

by maxallister216 Verified Customer Verified Customer

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I dealt with Spitzerr years ago and always had a good experience. I have a new Acura and the surface department has taken really good care of me accurate and on time. experience. I have a new Acura and the surface department has taken really good care of me accurate and on time. More

by Rich Verified Customer Verified Customer

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