Jeanne Smith

Arrived a little early for appointment and was immediately greeted and checked in. Service advisor Yaremis Torres was attentive and thorough and I was kept informed of the progress. Although I was immediately greeted and checked in. Service advisor Yaremis Torres was attentive and thorough and I was kept informed of the progress. Although I was there for just an oil change and service on my 20 year old Honda, a thorough inspection was done and a comprehensive list of potential service related repairs was offered. The only issue was quickly resolved by the service manager, Adrian Penna, who was professional, courteous, and customer oriented. I will continue to have my old cr-V serviced at this dealership. More

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Great facility. Well trained professionals. Real god vide. At Sales Hugo was great and Albert at Service was perfect. I would recommend to family and friends 💯 Well trained professionals. Real god vide. At Sales Hugo was great and Albert at Service was perfect. I would recommend to family and friends 💯 More

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People are friendly and professional. They are helpful and answer questions efficiently and quickly. Thank you They are helpful and answer questions efficiently and quickly. Thank you More

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Amazing customer service. Immediately when you walk in, you are greeted and feel welcomed. Both the service department and floor department are very well maintained. Also, ask Immediately when you walk in, you are greeted and feel welcomed. Both the service department and floor department are very well maintained. Also, ask all the questions you want, they are there to help and happy to do so. More

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I had the best experience! Logan Clark is so upbeat and positive extremely helpful, also hands on and responsible- remembered me smiled the entire time - highly recommendable - Logan Clark is so upbeat and positive extremely helpful, also hands on and responsible- remembered me smiled the entire time - highly recommendable - he was just a pleasure - also the entire service staff was very attentive and helpful especially Jeanne smith went out of her way to help me! I never felt neglected or ignored . Thank you to Logan Clark and the entire staff at Germain Honda of Naples !! More

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Great honest service Not your typical car dealership that tries to upsale you using sales tactics they learned from seminars. They don’t try to “recommend” filters or accessories on every visit. that tries to upsale you using sales tactics they learned from seminars. They don’t try to “recommend” filters or accessories on every visit. More

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Logan Clarke was my service advisor, he was excellent and very nice! This is my second Honda, I will only service my car at this location. very nice! This is my second Honda, I will only service my car at this location. More

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Jeanne Smith was very helpful and informative. We were very happy with the whole transaction. Would definitely recommend Jeanne to friends. We were very happy with the whole transaction. Would definitely recommend Jeanne to friends. More

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I’ve been a loyal customer at Germain Honda for 18 years. Carlos Lopez was very kind and efficient and helpful in helping me get my 2023 Honda Civic safely back on the road. Carlos Lopez was very kind and efficient and helpful in helping me get my 2023 Honda Civic safely back on the road. More

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Albert Checo went above and beyond not only to inform me of the status of my recall order but also found a way to provide me with a routine maintenance at the same time that otherwise would have required an of the status of my recall order but also found a way to provide me with a routine maintenance at the same time that otherwise would have required another appointment and 44-mile trip. His customer skills are exemplary as well as exceeded expectations. More

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