Came in with two issues and 30k mile service.
I guess the service went fine, but I was told my vehicle wasn't making the noise I said it was making. Nothing got fixed, now I have to go to another
I guess the service went fine, but I was told my vehicle wasn't making the noise I said it was making. Nothing got fixed, now I have to go to another dealership to get it done the right way. Apparently, I am not the only one whose vehicle they won't fix. That's a shame. I won't be coming back.
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by I neededmytusconfixed
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2026 -
Hyundai of Palm Springs responded
Thank you for your feedback. We appreciate you bringing your Hyundai to Hyundai of Palm Springs for service and regret to hear your concerns were not fully resolved during your visit. We understand how frustrating it can be when an issue cannot be duplicated or repaired as expected, and we apologize for the disappointment this caused. Please reach out to our Service Director, George Nassar, at gnassar@indigoautogroup.com so we can better understand your concerns and work toward a resolution.
Great customer service Josh is wonderful and I go there
because of him Great service
because of him Great service
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by LISA3THATSME
Verified Customer
Verified Customer
Other Employees Tagged:
Jedadiah Wallbrecht
May 26, 2026 -
Hyundai of Palm Springs responded
Thank you for your wonderful feedback about Hyundai of Palm Springs Service. We’re thrilled to hear Josh continues to provide such great customer service and exceptional care during your visits. Delivering a professional, welcoming, and reliable Hyundai service experience is always our goal, and we truly appreciate your loyalty and support!
Excellent throughout, service advisor Josh Chaffin went
over and above to get us squared away, but who the heck is Jedadiah Wallbrecht???
over and above to get us squared away, but who the heck is Jedadiah Wallbrecht???
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by axeman.bass
Verified Customer
Verified Customer
Other Employees Tagged:
Jedadiah Wallbrecht
May 26, 2026 -
Hyundai of Palm Springs responded
Thank you for your great feedback about Hyundai of Palm Springs Service. We’re thrilled to hear Josh Chaffin went above and beyond to provide an excellent service experience and get everything taken care of for you.
I drive from Huntington Beach all the way to Palm Springs
whenever I need my vehicle serviced. Joshua is the best service advisor I've ever had and I hope he is always there to help me out with my vehicle se
whenever I need my vehicle serviced. Joshua is the best service advisor I've ever had and I hope he is always there to help me out with my vehicle service.
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by TED.SCHEIDELL
Verified Customer
Verified Customer
Other Employees Tagged:
Jedadiah Wallbrecht
May 18, 2026 -
Hyundai of Palm Springs responded
Ted, thank you for your incredible loyalty and for the wonderful review of Hyundai of Palm Springs. We’re honored that you continue to make the drive from Huntington Beach for your vehicle service needs. Josh truly appreciates your kind words, and we’re thrilled to hear he consistently provides the exceptional customer care you deserve.
Very friendly helpful and respectful love this place and
appreciate everyone that worked on my car
appreciate everyone that worked on my car
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by LIZARD1231
Verified Customer
Verified Customer
Service Price Transparency
May 13, 2026 -
Hyundai of Palm Springs responded
Thank you for your wonderful feedback about Hyundai of Palm Springs. We’re so glad to hear you found our team friendly, helpful, and respectful. Your appreciation for everyone who worked on your vehicle means a great deal to us, and we truly value your support. We look forward to serving you again in the future!
When dealing through Josh, I am always assured of proper
level of service. I have dealt With Hyundai Palm Springd since 2013. A Hundai owner since 1986. Dealing with Josh and the Service team is always smoo
level of service. I have dealt With Hyundai Palm Springd since 2013. A Hundai owner since 1986. Dealing with Josh and the Service team is always smooth. Great levels of service.
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by MICHAEL.PATINO.MP
Verified Customer
Verified Customer
Other Employees Tagged:
Jedadiah Wallbrecht
May 12, 2026 -
Hyundai of Palm Springs responded
Thank you for your wonderful review and for your incredible loyalty to Hyundai of Palm Springs Service over the years. We’re thrilled to hear Josh and our service team continue to provide the smooth, professional experience you’ve come to expect since first visiting us in 2013. Delivering exceptional Hyundai service and building long-term relationships with our customers is always our goal, and we truly appreciate your continued trust and support since becoming a Hyundai owner in 1986!
I trust Cindy’s and Hyundai’s Expertise.
My 13 year old car is in good hands.
My 13 year old car is in good hands.
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by WFORD42145
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2026 -
Hyundai of Palm Springs responded
Thank you for your kind review of Hyundai of Palm Springs Service. We’re delighted to hear you trust Cindy and our team’s expertise to help keep your vehicle running strong after 13 years. Delivering dependable Hyundai service, knowledgeable care, and long-term customer support is always our goal, and we truly appreciate your continued trust in Hyundai of Palm Springs!
They were very careful w the repairs to the car that was
very intensive due to the amount of removal of the interior to make the repairs
very intensive due to the amount of removal of the interior to make the repairs
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by TARSANGANDJANE
Verified Customer
Verified Customer
Other Employees Tagged:
Jedadiah Wallbrecht
Apr 29, 2026 -
Hyundai of Palm Springs responded
Thank you for your 5-star review of Hyundai of Palm Springs Service. We’re glad to hear our team handled your extensive repair with great care and attention to detail. Delivering precise, high-quality Hyundai service is always our goal, especially for more complex work.
It was a very long experience with a positive outcome.
My engine went bad and thankfully Hyundai repaired it under warranty so I was extremely satisfied. Thank you.
My engine went bad and thankfully Hyundai repaired it under warranty so I was extremely satisfied. Thank you.
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by giank4224
Verified Customer
Verified Customer
Other Employees Tagged:
Jedadiah Wallbrecht
Apr 21, 2026 -
Hyundai of Palm Springs responded
Thank you for your feedback. We understand a major repair can take time, and we truly appreciate your patience throughout the process. We’re glad to hear the outcome met your expectations and that your engine repair was completed under warranty. Providing dependable, high-quality Hyundai service and standing behind our vehicles is always our priority. Thank you for choosing Hyundai of Palm Springs!
Great dealership.
Awesome employees. Josh Chaffin always goes above and beyond for all my vehicles.
Awesome employees. Josh Chaffin always goes above and beyond for all my vehicles.
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by TPAPPAS13
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2026 -
Hyundai of Palm Springs responded
Thank you for your kind feedback and for your continued trust in Hyundai of Palm Springs. We’re thrilled to hear Josh consistently goes above and beyond in taking care of your vehicles. Providing exceptional, reliable customer service is what we strive for, and we truly appreciate your loyalty. We look forward to assisting you again in the future!