Jeff Ahlquist | Page 9

I was given an accurate estimate for service on my IS I was given an accurate estimate for service on my IS Lexus. They ordered the parts in a timely manner, and then provdied me with a loaner for the I was given an accurate estimate for service on my IS Lexus. They ordered the parts in a timely manner, and then provdied me with a loaner for the day so my life would not be interrupted. They also used the "best" coupon possible to help wWin!ith the final cost. Win! More

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From the time I made the decision to purchase a vehicle, I received AAAA+ customer service from all Lexus of Rockford employees I had contact with. This dearlearship has the qualifications and standards to I received AAAA+ customer service from all Lexus of Rockford employees I had contact with. This dearlearship has the qualifications and standards to ensure that they provide the highest quality of customer service to their customers whether you are just getting service for your vehicle or buying a new vehicle. This Dealership's personnel were committed to go beyond their means in ensuring that we received quality service from the time we decided to purchased the vehicle to the time we had the vehicle detailed. I greatly appreciate the time and effort Chris, Dave & Bob took to ensure that I was satisfied. Thank you. I must add that I purchased a Lexus from this Dealership in 2004 & i was impressed then and know they continue to serve their customers to ensure that customers are thoroughly satisfied. They have only gotten better. We are extremely pleased. Not only are sales people courteous but also the Service department people are courteous and helpful. Special thanks to a great group of individuals. More

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I have dealt with this dealer for more than seven years and bought five cars after a lifetime driving Cadillacs and briefly Jaguar.Wanting to trade a Jaguar that I bought on impulse, I could not obtain any and bought five cars after a lifetime driving Cadillacs and briefly Jaguar.Wanting to trade a Jaguar that I bought on impulse, I could not obtain any attention from BMW salesmen and walked into Lexus dealer and immediate info and hospitality. I bought a 460, later another and a 350 for my wife. Last week we bought two more new cars. As always salesman was on top of deal but not too heavy. Rockford Lexus is lucky to have great service staff who works with sales and office to do what is necessary for clients. I bought two Lexus' this week because of a persistant salesman, great service mgr and staff as well as a wonderful and dependable product. Frankly I felt that in these days of America's economic problems I should have bought American but the relationship with the dealer and his staff brought me back to Lexus. More

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