Jeff Ahlquist | Page 8

Being treated like a person and not a customer. Thank you Jeff for the care and service that you always have for the care of my car when I bring it into getting serviced. I have never walked away di Thank you Jeff for the care and service that you always have for the care of my car when I bring it into getting serviced. I have never walked away disappointed in the treatment I get. It is so nice to be treated as a person and not just a customer. Thank you for the use of loaners when I get my car serviced. You make sure everything is going Ok for me. Lexus is a first class act. I love my car and would only purchase a Lexus for the care and kindness you all give. Lexus is above all the rest. Thank you for treating my car along with me with the utmost respect. I only have good things to say about you. Thanks again and my car ran great today while I drove it home. It is just a good feeling to know I am in good hands with Lexus. More

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Lovin my RX 350 I previously owned a 2001 RX 300 and was coming to the realization that she was going to have to be replaced. Came in and was immediately set up with I previously owned a 2001 RX 300 and was coming to the realization that she was going to have to be replaced. Came in and was immediately set up with a RX 350 to test drive. What a tease! 2 days later I'm ordering my very own RX 350. The guys at Lexus work as a team and are very knowledgeable, from pricing and leasing to what the car can do-there isn't anything the 350 cannot do though. I was very comfortable dealing with everyone. Big shout out to Randy Alex and Chris Beto. They were so helpful, kind and generous with their time. Chris reassured me that any questions about my car to not hesitate coming in, calling, email, text that they would be there for support. Big THANKS to you guys. I'm very happy with the whole process and even with my old 2001 they treated me with utmost respect. Kim Gaffney More

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New Car Purchase We have purchased many new Lexus vehicles from Lexus of Rockford. My sales consultant Mike Sartino is very good at what he does and always follows up. We have purchased many new Lexus vehicles from Lexus of Rockford. My sales consultant Mike Sartino is very good at what he does and always follows up. He is very professional and goes above our expectations. I must say that Lexus of Rockford is very friendly from Mary at the front desk who is always smiling & calls you by name. In addition Matt Jensen the GM & Jeff-Service are really great to deal with. Our newest purchase is the newly re-designed 2016 RX 350-Lexus hit a home run what a great vehicle.... Thanks Doug More

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Excellent Service I have just purchased my fifth Lexus RX from Lexus of Rockford, the last three from salesman Mike Sartino. The purchase experience on each car was ver I have just purchased my fifth Lexus RX from Lexus of Rockford, the last three from salesman Mike Sartino. The purchase experience on each car was very pleasant. Mike was very well informed and helped me negotiate a fair price with very low pressure. I would like to believe that we have become friends. Each of these cars has been comfortable and dependable. I have also had good experiences with the service department. I have worked with Jeff Ahlquist for many years and he has been very helpful and an excellent advisor. All other service people I have dealt with have also been excellent, most recently Vince Elias. I would rate this dealership as excellent and will continue to do business with them. Thanks. R David Gustafson More

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Great buying experience I bought a Lexus GS 350 F Sport yesterday. Dave Pearson made me feel very welcome and went out of his way to get me the best deal. When I picked up my I bought a Lexus GS 350 F Sport yesterday. Dave Pearson made me feel very welcome and went out of his way to get me the best deal. When I picked up my new car they were all ready for me. Chris was great in explaining my new car to me. Everybody was very professional and didn't waste any time on getting me into my car. All I can say is that this was the best buying experience I ever had!! More

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Great Experience! I have driven a Lexus for over ten years and all of them have come from Lexus of Rockford. I keep going back because of the outstanding customer serv I have driven a Lexus for over ten years and all of them have come from Lexus of Rockford. I keep going back because of the outstanding customer service and quality of the vehicles. This week I went in for the scheduled 30,000 mile service on my 2013, and came out with a new 2015 because of an advertisement posted in the showroom about trading in 2013's and the friendly and helpful customer service of my salesperson, Chris Beto. He figured out four options for my trade in and found an excellent deal for me to drive home a new RX. Chris was professional, knowledgable, and made it a smooth transaction. I would not have guessed that I'd be driving home a new car that day, and I love my new Lexus! Thanks Chris! More

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A place and people you can trust My wife and I just bought a lexus Rx . Dealing with chris and the manager , Matt and the business manager John who did the finances and the insurance My wife and I just bought a lexus Rx . Dealing with chris and the manager , Matt and the business manager John who did the finances and the insurance was a breeze. every one was very accomodating and professional . our sales person, Chris went the extra mile to assist us in the process and gave all the options to get what we needed. I could not ask for a better, friendly and profesional service. I told Chris , It is nice to deal with people that we trust. and that is the simple truth. Dealing with Jeff and Bob at the service department for previous service has been very pleasant and friendly and with flexibility More

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caring, patient, professional Lexus of Rockford has done all of the service on my car for over 11 years. Jeff consistently goes above and beyond to be sure I understand the service Lexus of Rockford has done all of the service on my car for over 11 years. Jeff consistently goes above and beyond to be sure I understand the service required. He secures a loaner when my car is in for service. Since I live 50 miles from Rockford I appreciate this. Regardless of how busy he is, he always takes time to visit with me. After 10 years and 200,000 miles on my ES I decided to purchase a RX. Mike was professional and gave me all the information I needed to make a decision. I never felt pressured to rush into a purchase. Once the vehicle arrived Mike walked me through all of the details to be sure I was comfortable. Mike has a great sense of humor and makes a point to say Hi whenever I'm at the dealership. More

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Top notch! A 5 star experience from start to finish! Found/ordered my vehicle, kept me updated on the status until it arrived, and gave me a great price. Also, t A 5 star experience from start to finish! Found/ordered my vehicle, kept me updated on the status until it arrived, and gave me a great price. Also, the service department can not be beat- friendly and experienced staff, beautiful waiting area and loaner cars if needed. More

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I Keep Coming Back I just bought a 2015 NX F Sport from Lexus of Rockford. Between my wife and I we have been dealing with this dealership for more than 14 years. That I just bought a 2015 NX F Sport from Lexus of Rockford. Between my wife and I we have been dealing with this dealership for more than 14 years. That says it all. sales, service, follow up has been terrific. Mike Sartino has been our guy all through this time. He is great. More

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