Jeff Coward | Page 2

I had a great experience at Nissan of Tustin this week. I came in stressed about an issue with my car, but Edward in service really took the time to walk me through what was going on and made sure everythi I came in stressed about an issue with my car, but Edward in service really took the time to walk me through what was going on and made sure everything was handled the right way. He kept me updated the whole time, which I really appreciated. When I picked up my car, Danny even stopped by to make sure everything went smoothly. It’s rare to see management that involved. Truly grateful for the extra care! More

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I bought my car here last year with Karina’s help and came back recently for service. Still happy I chose Nissan of Tustin. Karina made the buying experience easy, and Jeff in service has been great ever came back recently for service. Still happy I chose Nissan of Tustin. Karina made the buying experience easy, and Jeff in service has been great every time I’ve come in. Joe and Danny checked in with me during my last visit — small gesture, but it shows they don’t forget their customers after the sale. I appreciate that they’re consistent and actually follow through with what they promise. More

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Came in last week for a quick checkup and ended up thanking myself for choosing this place. Jeff got me in quicker than I thought and explained everything in a straightforward way. No upselling, no pr thanking myself for choosing this place. Jeff got me in quicker than I thought and explained everything in a straightforward way. No upselling, no pressure. Danny and Edward came by to check if I had been helped already — that doesn’t happen everywhere. The vibe here is friendly, and they genuinely seem to care about their customers coming back. More

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Huge thanks to Jeff Coward at Nissan of Tustin! He was super friendly and went the extra mile to fix my car’s electrical issue on Halloween — even while sweating in costume in the hot weather. Real He was super friendly and went the extra mile to fix my car’s electrical issue on Halloween — even while sweating in costume in the hot weather. Really appreciate his kindness and effort. Jeff made the whole experience easy and stress-free. Highly recommend him and the Tustin Nissan service team! More

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I came in for service and was greeted amazingly. Looks like they have a new team now but they’re all still so kind and honest. I came in for a major service and it was going to take about 2 hours, t Looks like they have a new team now but they’re all still so kind and honest. I came in for a major service and it was going to take about 2 hours, thankfully my advisor offered me an uber ride home. That was super kind him! I really appreciate the honesty of this service team they work very diligently. Come here if you want to deal with a nice, friendly and honest team. Thanks Tustin! More

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If you’re looking for a place that’s honest, fast, and reliable this is the place to be at. I’ve been working with Jeff for over 10 years and when he’s not there Cash takes care of me. Great thing is that reliable this is the place to be at. I’ve been working with Jeff for over 10 years and when he’s not there Cash takes care of me. Great thing is that cash takes care of me like if it was Jeff. Thank you guys! I love waiting there they have free wifi and great coffee. My vehicle always leaves in a better condition. More

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I always have a great service experience when I come to this location. I used to come see Steve for all of my car needs but he moved to Downey and it’s to far of a drive for me. He however left me on the this location. I used to come see Steve for all of my car needs but he moved to Downey and it’s to far of a drive for me. He however left me on the hands of Danny and I have zero complaints! She treats me like a VIP everytime in go in she makes sure through my whole time there that I am taken care of as well as my car. The service advisors there are always in a positive mood. I appreciate their inspections and the video they send it’s always nice seeing everything up close. I wouldn’t go anywhere else but Nissan of Tustin. It’s already dreadful having to go the a dealership anyways but I’m glad this one is my closest one. Thanks Danny. More

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Wya to go Tustin for finally stepping up your service game! I’ve always had bad experiences with dealerships I try not to take my car in for anything but my vehicle had a recall and I was forced to bring game! I’ve always had bad experiences with dealerships I try not to take my car in for anything but my vehicle had a recall and I was forced to bring in. Wasn’t expecting much honestly thought they were just going to have me sing and call it a day. But no they explained the recall what it was for the wait time and how they were going to do an inspection just in case my vehicle needed anything else. I said sure I’ve been doing my own services due to the bad dealership experiences, I didn’t think it needed anything and was thinking they were just going to try and sell me services. But they didn’t the mechanic did a video and said my car was in greta condition the tires were getting low but they didn’t need to be replaced yet. I’m amazed they didn’t try to sell me something I didn’t need. I might just start coming back here for services. Nice job! Thank you. More

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Thank you Nissan for being so great. I appreciate you guys an all that you do for my family. Bring your car here if you ever need any service, parts, or want to buy a vehicle. Amazing se I appreciate you guys an all that you do for my family. Bring your car here if you ever need any service, parts, or want to buy a vehicle. Amazing service, excellent team! Will definitely be coming back to service my car. More

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This dealership always provides us with amazing service. I really wish they had their car wash back up but the service here is still exceptional. I always go with Jeff or Cash and they are always so kind an I really wish they had their car wash back up but the service here is still exceptional. I always go with Jeff or Cash and they are always so kind and helping. I appreciate them going through everything with me and I appreciate their honesty. I came in expecting to spend at least $400 for service but my car didn’t need that many service and left spending $169 they didn’t try to sell me something I didn’t need and they sent me a video inspection so I could see what condition my car is in. Truly appreciate that thanks Tustin and thank you Jeff and Cash. More

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