Jeff Defonseka | Page 2

*5/5 Stars* "Exceptional Service from Andrew at BMW of Bridgewater! I recently brought my car to BMW of Bridgewater for repairs, and Andrew took care of me like family. His professionalism, expe BMW of Bridgewater! I recently brought my car to BMW of Bridgewater for repairs, and Andrew took care of me like family. His professionalism, expertise, and dedication to customer satisfaction made the experience truly outstanding. *Standout qualities:* 1. Clear communication: Andrew explained the issues and repairs in detail. 2. Prompt service: My car was completed ahead of schedule. 3. Transparency: Andrew provided regular updates and kept me informed. 4. Attention to detail: He ensured everything was perfect before returning my vehicle. *What impressed me most:* Andrew's willingness to listen and address my concerns. He made sure I understood the repairs and provided guidance on maintaining my vehicle. *Recommendation:* If you need reliable, trustworthy, and expert service, look no further than Andrew at BMW of Bridgewater. He's the best! *Rating Breakdown:* - Service Experience: 5/5 - Communication: 5/5 - Expertise: 5/5 - Timeliness: 5/5 - Overall Experience: 5/5 *Will I return?* Absolutely! Andrew has earned my loyalty. *Will I recommend always ask for Andrew More

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Best BMW dealership in New Jersey! Service department is first class! Great job! Way better than freehold! Service department is first class! Great job! Way better than freehold! More

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The dealer is super friendly, and make every efforts to provide loaner while the vehicle Is in service provide loaner while the vehicle Is in service More

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This dealership is so friendly and courteous, and gives great service. I had my 7 series serviced there today and as usual they treated me like family. Very impressed how the staff remembers my name and ar great service. I had my 7 series serviced there today and as usual they treated me like family. Very impressed how the staff remembers my name and are so polite when addressing concerns. The service manager (Jeff) always goes out of his way to make sure everything is completed in a timely fashion as I often wait during service appointments. Great customer care and I highly recommend them for sales and service. We have purchased two new cars from this dealership and will continue to do business with them. More

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Windshield replaced, easy to get an appointment and the repair was done perfectly, no complaints repair was done perfectly, no complaints More

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Prompt and professional service. Very knowledgeable end accommodating. Customer service is very good. Would use again. Very knowledgeable end accommodating. Customer service is very good. Would use again. More

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Thanks they are good realy good thanks you Bridgewater team I have good service this time thanks Bridgewater team I have good service this time thanks More

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Darrell was great. Simple, easy, professional, and great communication. My car was in and out in a day. 100% recommend! Simple, easy, professional, and great communication. My car was in and out in a day. 100% recommend! More

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Great experience, from Lori when I made an appointment, to the service advisor and the valet team. Car delivered on time and service competed. to the service advisor and the valet team. Car delivered on time and service competed. More

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Good service but very slow. Drop my car off at 7:30. Didn’t get it back till 6 o’clock. That night service is free because it was under warranty but they charge $86 for wipers. Drop my car off at 7:30. Didn’t get it back till 6 o’clock. That night service is free because it was under warranty but they charge $86 for wipers. I think that’s a little ridiculous but my Service guy Darrell was great. More

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